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Norm Reeves Mazda
Irving, TX
1,152 Reviews
Here at Norm Reeves Mazda, we want to provide you with the car-buying experience that you deserve. From finding the ride you want to help you through the financing process or services that you need, our team is dedicated to you from start to finish.
We invite you to learn more about us at our dealership and to see what we are doing to help drivers near Irving, Dallas, and Grand Prairie, TX. Continue reading below to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,152 reviews
November 17, 2016
Red Mazda 6 Touring with Tech Package Awesome deal. was sweet altogether never had an hassle. Cliff Will and Trent all of them were awesome. Good customer service. Very courteous and ti Awesome deal. was sweet altogether never had an hassle. Cliff Will and Trent all of them were awesome. Good customer service. Very courteous and timely replies and delivery. Overall super cool awesome experience. More
by Viggy
Employees Worked With
Trent Boe, Cliff Legrande, Lance Wilson
November 16, 2016
Consistently good service I have been a customer for years! Purchased my last 2 cars from you and only come to you for service. I will and have recommended! Keep it up a I have been a customer for years! Purchased my last 2 cars from you and only come to you for service. I will and have recommended! Keep it up and I will likely buy my next car from you also! More
by Kristi62
Employees Worked With
Angela Engle
October 31, 2016
Service Department of Mazda My experience with the Service Department with Angela and Tim the Mechanic has been exceptional through the years and because of them my 1993 Mazda Mi My experience with the Service Department with Angela and Tim the Mechanic has been exceptional through the years and because of them my 1993 Mazda Miatta runs like a top! So I am more than satisfied with your Service Department. Sincerely Rebecca Merkel More
by RebeccaM
Employees Worked With
Tim the Mechanic, Angela Engle
October 31, 2016
What a pleasant experience! Loved the entire process as I moved into a lease of a Mazda CX-5 Cliff took great interest in what I needed to have and did everything possible to ma Loved the entire process as I moved into a lease of a Mazda CX-5 Cliff took great interest in what I needed to have and did everything possible to make it happen. I've had many Mazdas and this is my first one purchased in Texas. I think I've found a dealer for life:) Thanks so much Cliff and Trent!!! More
by Joe Jones
Employees Worked With
Trent Boe, Cliff Legrande
October 31, 2016
Scheduled service 3rd scheduled service call plus repair rider side window that would not roll up or down. Lindsey answered all questions and the work was done when ex 3rd scheduled service call plus repair rider side window that would not roll up or down. Lindsey answered all questions and the work was done when expected. Thank you! More
by mazda
Employees Worked With
Lindsey
October 27, 2016
Stellar Service Ricky was quick to help and attentive to getting my car fixed in a timely manner. Thankful for superior customer service and an intentional and profes Ricky was quick to help and attentive to getting my car fixed in a timely manner. Thankful for superior customer service and an intentional and professional demeanor. He and the service crew went above and beyond and even detailed my car after getting an oil change! More
by jb23
Employees Worked With
Ricky Ventura
October 16, 2016
Service visit Carrie did a great job getting me in on short notice when I needed an appointment on Saturday. She was very professional and friendly throughout my v Carrie did a great job getting me in on short notice when I needed an appointment on Saturday. She was very professional and friendly throughout my visit More
by dburt0830
Employees Worked With
Carrie
October 11, 2016
Scheduled service I brought my car in for it's 15,000 mile service check. Aaron G. always assist me. He was great as usual. He took the time to answer all of my questi I brought my car in for it's 15,000 mile service check. Aaron G. always assist me. He was great as usual. He took the time to answer all of my questions. I never dread bringing my car in for service. The waiting room is always nice and clean. There is also an area for you to use your laptop in privacy if needed. I will continue to have my car serviced here. The staff is friendly and knowledgeable. More
by Paulette F
Employees Worked With
Aaron Gonzalez
October 11, 2016
New Car Purchase I come back to this dealership because of Maxanna Borden. She is fabulous. I have bought my last 2 cars from her. I had a few issues with other depart I come back to this dealership because of Maxanna Borden. She is fabulous. I have bought my last 2 cars from her. I had a few issues with other departments, but Maxanna was not one of them. More
by Diana Skipworth
Employees Worked With
Maxanna Borden
October 11, 2016
Excellent Service Terri and the entire service team are terrific to work with. Josh, the mechanic who worked on my Miata, was also very helpful. Highly recommend this S Terri and the entire service team are terrific to work with. Josh, the mechanic who worked on my Miata, was also very helpful. Highly recommend this Service Department! More
by ZoomZoom
Employees Worked With
Josh, Terri Dixon, Angela Engle
