Norm Reeves Hyundai Superstore
Cerritos, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Sonata SEL car review Nice and smooth ride with all the high tech equipped. The color is brilliant. The motor is so quiet. The acceleration is powerful. The look and design Nice and smooth ride with all the high tech equipped. The color is brilliant. The motor is so quiet. The acceleration is powerful. The look and design are attractive. More
Nightmare Experience with this Place Was sold a new car with problems and am being ignored by: Ryan Quismorio, Saeid Nouri, and David Rosas. Sent my complaint to BBB, and posted bad revi Was sold a new car with problems and am being ignored by: Ryan Quismorio, Saeid Nouri, and David Rosas. Sent my complaint to BBB, and posted bad reviews on Twitter and Facebook. Ryan has rudely ignored my messages even after I had told him that I would be going on social media to complain about him. I have also tried to reach out to David Rosas, the manager, and left two messages. He . never returned my call. I even mentioned in the message I left him of how hurt and frustrated I was that I was being ignored for a defective car THEY sold me and he still didn't call me back. It feels like they slapped me in the face. I am left feeling helpless and frustrated. The following are issues Im having with my car: scraping sound on breaks, rattling sound on accelerator, rattling sound behind the steering wheel, noised on top of windshield, radio not working properly, and DMV threatening to suspend my registration for a car I traded in to THEM. They took the first couple of calls when my car first started having issues, but their terms of compensation were an insult. I am driving a new car that is supposed to give me piece of mind, but instead, left me with a huge headache and a nightmare of customer service experience. I don't undertand it. I don't believe in treating any customer like this. THEY are the ones who sold me this car and should take care of my problem. I am deeply disappointed most in my salesperson, Ryan Quismorio, because he treated me so wonderful when I was trying to buy a car. But once I signed the contract and reported issues to him, I no longer existed to him...and then, his managers gave me the same insult. I will never buy a car from this location again, and when the time comes, I may decide never to buy a Hyundai again because they are representing the brand to the end customer. And if this is the way they treat customers, then I am going to another brand instead. My sister also bought a car from there about 3 weeks before I did, and she is watching my situation/outcome closely to decide if she will ever buy a Hyundai again. More
Great Job! We had a great overall experience at this dealership. Can't say enough about the customer service - from start to finish! Will definitely be back. And We had a great overall experience at this dealership. Can't say enough about the customer service - from start to finish! Will definitely be back. And I am loving my new Genesis - amazing car! More
AMAZING CUSTOMER SERVICE I feel this has been one of the best experience at a dealership. Don't stop finding ways to improve. And do make sure there's coffee in the contai I feel this has been one of the best experience at a dealership. Don't stop finding ways to improve. And do make sure there's coffee in the containers because that makes a difference, too, When the post are empty its not good. No matter how busy. More
Perfect Brandon is an excellent, outstanding, knowledgeable, very helpful, very friendly, and would definitely recoomend others to him. Thank you so much for Brandon is an excellent, outstanding, knowledgeable, very helpful, very friendly, and would definitely recoomend others to him. Thank you so much for good byuing experience. More
Amazing Experience I had a great experience from the time I pulled onto the lot until I left with a new car. I really love the car and I haven't had to look for anythin I had a great experience from the time I pulled onto the lot until I left with a new car. I really love the car and I haven't had to look for anything as it was all explained to me before I left. My daughter and daughter-in-law have also had very good experiences when they purchased new vehicles and they both just love their their cars also. Thank you. More
Timely and Helpful Awesome experience with Mike. He was not pushy, didn't try to derail me from my original needs just to make a higher sale. He listened and was attenti Awesome experience with Mike. He was not pushy, didn't try to derail me from my original needs just to make a higher sale. He listened and was attentive. I felt very comfortable with him. More
Can’t ask for any more Sales professional and financial officer went up and beyond my expectations. Very knowledgeable of vehicles equipment functions finance met all my ne Sales professional and financial officer went up and beyond my expectations. Very knowledgeable of vehicles equipment functions finance met all my needs and extremely professional and personable. Thanks More
Hyundai Sonata Hybrid purchase Brandon No was great to work with, he was knowledgeable about the car and its features, friendly and we got through the entire process at a good spe Brandon No was great to work with, he was knowledgeable about the car and its features, friendly and we got through the entire process at a good speed. He followed up after the purchased and offered to help if I needed any further assistance. Friendly staff at the store. More
Best Experience No pressure, no hard sell, very informative and beautiful Tucson (Value Edition), do yourself a favor and go see Alex Fuller, great salesperson and g No pressure, no hard sell, very informative and beautiful Tucson (Value Edition), do yourself a favor and go see Alex Fuller, great salesperson and great dealership! More