Norm Reeves Genesis

My experience with the salesperson Jonathan was very good, he was very laid back and actually listened to me--rare for a car salesperson--when I explained my wants, concerns, and questions. My exper good, he was very laid back and actually listened to me--rare for a car salesperson--when I explained my wants, concerns, and questions. My experience with Dave the sales manager, however, was not quite as good. All the emails I received from him have been quite pushy and assumptious about my decisions. I was quoted a price over the phone, and then when I went to the dealership, he showed some negative number on a printed sheet of paper, and wanted me to pay half of that number. Basically, to pay like $300 more. My girlfriend sat beside me and she felt uncomfortable even though he wasn't even talking to her. He got angry at one point when I wouldn't budge, when he finally agreed on the price, he was like a completely changed person, all nice again. Another thing about the dealership that I don't like is the fact that they put a $2,000 "Appearance Package" on all the cars that they sell. $2,000 for VIN etching, paint sealant, and door guards--a wheel well molding was listed under the package, however, there weren't any on all the Elantras there.... Besides the appearance package, the rest of the sales process was pretty clean, no added fees or anything in the financing office either, just recommended the extended warranty. Overall I had a pretty good experience--mostly because of the salesperson, Jonathan. More