Nissan of Portland

Avoid doing business at Nissan of Portland. They will say / do anything to sell you a car, but won't stand behind it. Purchased a Nissan Armada from them on 1/14/24. At the time of purcha They will say / do anything to sell you a car, but won't stand behind it. Purchased a Nissan Armada from them on 1/14/24. At the time of purchase the rear automatic door was not working, and the door itself would not open except from the inside. This was going to keep us from moving forward, but we assured that they would fix those thing. They even wrote a "we owe" into the deal stating that his would be looked at and "taken care of." Well, "taken care of" meant that we would waste a day with it down being looked at by the service department only to be told that they wouldn't fix it because it was too expensive. We were left with a vehicle without a functioning rear door. When we went to pick up the vehicle the entire rear area was soaking wet from rain and the area that holds the jack was filled with water. When this was shown to one of the sales managers (Allison) she just shrugged her shoulders. A vehicle with a non operations rear door that is soaked with and holding water, and the only response is shrugged shoulders. Fast forward to today. We had paid off the Armada and wanted to cancel the GAP insurance. My wife reached out to the finance manager (Brian) who said that we had to come down to the dealership to cancel the gap. She reached back out asking if there was anyway we could cancel it without having to physically come down to the dealership. Brian never responded. Today I went down to the dealership to cancel the GAP and was then told by Brian that the GAP had already been cancelled and that I needed to check with the bank that financed the vehicle. I made a trip for nothing. Nissan of Portland does not care about the customer. They care only about selling vehicles by any means necessary. Please avoid doing business with them. More

My husband and I bought a Nissan Frontier 4x4 here in 2021. Best dealer experience I ever had. No pressure, no attempts to screw us over. Nice finance guy. Awesome experience 2021. Best dealer experience I ever had. No pressure, no attempts to screw us over. Nice finance guy. Awesome experience More

Rose at the service center is a waste of life. Nothing but attitude to customers like we owe her something . Maybe less time painting her face and more time learning customer service would do her Nothing but attitude to customers like we owe her something . Maybe less time painting her face and more time learning customer service would do her justice. 69 years on this earth and never in my life encountered such a nasty miserable human being. I’ll pray for her. But until that works. They may wanna start a rehire More

Excellent service Our experience with Nissan of Portland was excellent. Once it was clear from preliminary emails that the Leaf was within our budget, we were able to g Our experience with Nissan of Portland was excellent. Once it was clear from preliminary emails that the Leaf was within our budget, we were able to go in, see the car, test-drive it and finish the paperwork in one visit. When we discovered a small scratch on the door, Nissan found it not to be serious and had it fixed in a little over 30 minutes. A very friendly and efficient dealership. More