Nissan of Jefferson City

Marsha Stegemann It was a very respectful and pleasant experience. Would work with again. Product purchased met needs that I had. Drives well. Nice ammenties. Great ca It was a very respectful and pleasant experience. Would work with again. Product purchased met needs that I had. Drives well. Nice ammenties. Great car. Wonderful More

Perfect! I couldn't of been happier! Service was quick and easy ,couldn't even get comfortable in the waiting area before I was done! Thank you !! I couldn't of been happier! Service was quick and easy ,couldn't even get comfortable in the waiting area before I was done! Thank you !! More

Rude, Liars Staff were unwilling or unable to assist with tire manufacturer defect, they didnt even provide the warranty information I requested. Staff told me al Staff were unwilling or unable to assist with tire manufacturer defect, they didnt even provide the warranty information I requested. Staff told me all 4 tires were ruined and needed to be replaced, in fact only 2 tires had issues so they lied for an upsell. When I posted to a Facebook complaint page I was attacked by two staff members online. Additionally one of the service staff provided customer information to a former employee and they then posted about it online. If you ever get any business from me again it will be only due to the courtesy and professionalism of Sybil Distler. Fyi the service manager has not even contacted me about my complaints. More

Scheduled oil and filter change Good service at competitive prices. My wife and I also enjoy the free complimentary beverages. Employees are friendly and courteous and I have not had Good service at competitive prices. My wife and I also enjoy the free complimentary beverages. Employees are friendly and courteous and I have not had a bad experience with this Nissan Dealership. Thanks! More

Good experience with unnecessary frustrations We had a great experience with our salesperson Josh Larimore. We went to Nissan of Jefferson City because of Josh. This is the second car we have boug We had a great experience with our salesperson Josh Larimore. We went to Nissan of Jefferson City because of Josh. This is the second car we have bought through Josh and always enjoy working with him. The folks that were working the day we purchased our car were super friendly, the dealership was clean and overall comfortable to experience. The unnecessary frustration was caused by the brake pads being worn down on the vehicle we purchased. Maybe I have high expectations when it comes to buying a used car. I realize it is used, but if you tell me it just passed an inspection I expect the brake pads to be thicker than my knife blade. But the dealership was kind enough to replace the brake pads and turn the rotors which was greatly appreciated. And we got great service during that visit. The problem is something went wrong during the service because the driver's side caliper had the mounting bolts missing and the passenger's side was on with just one. Also 2 of the lug nuts were cross threaded. I mainly contacted the dealership to let them know this happened and bring awareness to double checking these types of things. I wasn't out to get payment or any type of compensation, but Matt paid the repair bill without any issue. Which I greatly appreciated. Overall the customer service we received was outstanding. I would suggest monitoring the service quality a little closer. I realize it's a pain to replace brakes on a used car, but if I had never had to deal with the brakes I'd have given a 5 star glowing review and recommended this dealership to anyone that would listen. Now unfortunately I will say, "Hey the customer service is great, but drop it by a mechanic while out on your test drive. Better safe than sorry." Sure there is a little fault on our part, we took the inspection as gospel and didn't do our due diligence that we normally do when purchasing a used car. But that's the false sense of security you get with dealing with a dealership. Lesson learned on our part. More

All good except .. Only complaint is that the courtesy vans serve 3 connected car dealerships and the wait time is a bit much for an older person. This is not what I exp Only complaint is that the courtesy vans serve 3 connected car dealerships and the wait time is a bit much for an older person. This is not what I experienced from dealerships in other states. More

Quick and convenient. Brian is great to work with. I have had a few issues with the used maxima I bought but each time I'm in service Brian has been friendly and extremely helpful. He and your other se I have had a few issues with the used maxima I bought but each time I'm in service Brian has been friendly and extremely helpful. He and your other service members are very knowledgeable and have fixed the issues that have occurred. More

One of the best Dealerships I've been to. I drove 2 and half hours. The trip was very much worth.it. I would highly recommend this team. Very kind, loyal and friendly. Added another satisfied I drove 2 and half hours. The trip was very much worth.it. I would highly recommend this team. Very kind, loyal and friendly. Added another satisfied customer added to their list! 👍I would definitely go back. Be sure and ask for Brandon! More

Very professional and fair I recently purchased a used 2017 Nissan Titan. The salesman and finance manager were very informative about the vehicle and offered a lot of history I recently purchased a used 2017 Nissan Titan. The salesman and finance manager were very informative about the vehicle and offered a lot of history and details. They provided me time to think about the vehicle and honestly answered all questions from me and my family. Overall a positive buying experience. The only reason I did not provide a 5 star rating is the tank was not filled, and the fluids were not topped off. More

The staff made every effort to match my needs to the proper The salesman management and finance worked as efficiently as possible to provide friendly and helpful assistance in selecting the vehicle that best me The salesman management and finance worked as efficiently as possible to provide friendly and helpful assistance in selecting the vehicle that best met my needs. They were very patient from my initial inquiry to my first visit to the showroom. The process was kept as pain-free and comfortable as possible. More