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Nissan of Fort Myers

Fort Myers, FL

4.5
3,410 Reviews
Whether you are in the market for a new or used vehicle, Nissan of Fort Myers strives to provide the utmost care and attention that customers deserve in order to make a well-informed decision. From the moment our customers step through the doors, our dedicated management team and employees are there to enhance your experience. Our dedication and care do not just end with our customers, we are dedicated to giving back and pouring love into our local communities.
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13985 S Tamiami Trail

Fort Myers, FL

33912

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Showing 3,410 reviews

December 22, 2022

They are Always pleasant and courteous from sales to service. First time for service and very helpful. More

by MLAPROCESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandria Boston
Dec 24, 2022 -

Nissan of Fort Myers responded

Hi Mlaprocess, thank you for taking the time to leave a review for us at Sutherlin Nissan. We're happy we could meet your expectations! ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

December 21, 2022

The person with whom we met was the only reason the rating jumped to a two. At least he was somewhat cordial. Otherwise it would have been a one. Wait time was horrendous. The vehicle was taken for More

by lou.casa321
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Danny
Dec 21, 2022 -

Nissan of Fort Myers responded

I understand you had a poor experience and for this I apologize. The fact that you are an awesome customer means the world to us and I am so sorry that was not conveyed to you. Could you tell me a little more about your interactions and how or what could've we done to make things better so we can learn from this experience. Peter J Stratton BDC Director Sutherlin Nissan of Fort Myers

December 21, 2022

I've been here before and both times was treated well by the staff. No one pressured us while we were there like other dealerships have in the past. More

by acohen0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou Mazzaro- he was great to work with, very knowledgeable
Dec 24, 2022 -

Nissan of Fort Myers responded

Acohen0, your wonderful feedback and rating mean a lot to us. ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

December 19, 2022

Sutherlin has always treated me right! I admit that I paid a little more than I wanted to since EVERYTHING is SWFL is more expensive now, but they went out of their way to get me what I wa More

by ARBORISTJP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Trott, Dashaun Pointer, Ed Trott
Dec 20, 2022 -

Nissan of Fort Myers responded

Arboristjp, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sutherlin Nissan. ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

December 18, 2022

They are liars! Do anything for money, messed up our loan, and then when they gave us a new one failed to tell us the APR is way higher then we originally signed for More

by LIZMARIE0411
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bappi, Danny,
Dec 18, 2022 -

Nissan of Fort Myers responded

Liz, I am so sorry for the way you feel about our store right now. Could you tell me what happened? We take one star reviews very seriously because that means we failed somewhere along the line. I will wait on your repl, and again I apologize for any inconvenience this may have caused you. Peter J Stratton Internet Director Sutherlin Nissan Fort Myers 239-308-1306 Direct

Dec 18, 2022 -

Nissan of Fort Myers responded

Liz Marie, we take one star reviews very seriously. Again I apologize for any inconvenience this may have caused you. I sent you a private message so that we can talk about the issues that have come up. Please feel free to contact me directly at 239-308-1306. Thanks, I look forward to discussing these matters with you. Best regards, Peter Peter J Stratton Internet Director Sutherlin Nissan Fort Myers 239-308-1306 Direct

December 18, 2022

We always leave happy and satisfied. We have been buying cars at this dealer since 2006, please ask for Humberto Morales he is the best More

by FTRUJILLOB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Spinazze, Humberto Morales, Rose Sansone
Dec 20, 2022 -

Nissan of Fort Myers responded

Ftrujillob, we are glad we could help! ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

December 16, 2022

They provide to the best customer service I’ve had in a long time. It never fails every time I come here it’s always great service. More

by WANDA.HALL0601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Gee
Dec 20, 2022 -

Nissan of Fort Myers responded

Wanda.hall0601, thank you for your kind words and this wonderful review! ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

December 16, 2022

I dropped off my car the night before I had scheduled my service and was so happy they had my car ready the following morning by 9AM. Jimmy was as sweet as can be. More

by crystaltorresj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah "Jimmy" Epps
Dec 18, 2022 -

Nissan of Fort Myers responded

Crystaltorresj, we are so pleased you enjoyed your visit to Sutherlin Nissan! ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

December 15, 2022

I believe the waiting area is in need of new furniture and a new layout. Very congested and in need of some paint. Suggest you check out some other dealers in our area. Sutherlin's is "stale dated". More

by fandppoinsett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah "Jimmy" Epps
Dec 18, 2022 -

Nissan of Fort Myers responded

Fandppoinsett, your satisfaction is our top priority. ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

December 14, 2022

Mike did a great job even though the second repair was not his fault but a manufacturer issue. He was very helpful, kind, and kept me up-to-date with everything that was going on with my car. Mike also ma More

by DENISENURSE2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service
Dec 18, 2022 -

Nissan of Fort Myers responded

Denisenurse2000, your wonderful feedback and rating mean a lot to us. ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

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