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Nissan of Everett
Everett, WA
112 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 112 reviews
May 17, 2011
I was used to Performance Nissan treating me like I was an old friend. This is no longer the case since Magic bought the dealership. I didn't see anyone I recognised from before, no one! I find that a bit an old friend. This is no longer the case since Magic bought the dealership. I didn't see anyone I recognised from before, no one! I find that a bit scary to be honest. I had a very good relationship with all of the staff, from General Manager on down to Service Writer. Now I'm a stranger; just another customer. Performance never used synthetic oil in my car either and from what I was told I really had no choice in the matter. I now feel I have to do some research on this to be a better educated comsumer. The service writer assured me this was a Nissan approved oil & followed warrenty guidelines but I still feel uneasy. Also my vehicle was always washed & vacuumed, if not by the service dept after the work was done then by a "lot rat". My car was not washed and I was told some bogus excuse that it had something to do with the way Performance ran the drain pipes. Really? Don't lie to me just tell me that's no longer a service you offer. I was also told by the service writer he had no one to vacuum my car that day but if I brought it back he'd make sure that was done. This is not doable with my work schedule and I'm not going to drive on my days off from north marysville to south Everett just for that! Many times my car was washed and vacuumed by a salesman that was available, and I've even had it washed by the Sales Manager! Now I call that service! On another note it would have been nice if Magic would have sent out something to their customers announcing they bought the dealership. At the very least send an email. What about an announcement with coupons offering discounts on their various services. At this point I'm not sure I'll be returning to Magic Nissan for either sales or service. Maybe I'll have to drive north to Skagit or just go to Performance Kia. More
by KathyChristian
Employees Worked With
Joel @ svc desk
May 16, 2011
05/12/2011 I went in for a regular oil change, they 05/12/2011 I went in for a regular oil change, they used Snythetic oil on the oil change which I had not been using prior to this Oil change withou 05/12/2011 I went in for a regular oil change, they used Snythetic oil on the oil change which I had not been using prior to this Oil change without even asking me. Being that it was my first time there since it was no longer Performance I should have been told, their response was as if I was making a big DEAL out of nothing I did not even get my car vacuumed, because they said no one was available to do so. I was used to being taken care of by Performance employees, I should not have had the same expectations! Anna Fierro More
by coordinator1
Employees Worked With
Don't remember
