Niello Volkswagen - Service Center

We’ve always had excellent experiences at Niello VW Service. They are very professional and customer oriented. They listen carefully to your explanation of your car’s issues and make sure to address th Service. They are very professional and customer oriented. They listen carefully to your explanation of your car’s issues and make sure to address them. Travis Cole is an outstanding service rep. More

Jacob was my service guy. I learned a lot about the service for my ID 4. He was friendly and communicated the time frame and process, which put me at easeJacob was the service I learned a lot about the service for my ID 4. He was friendly and communicated the time frame and process, which put me at easeJacob was the service technician who helped me with my ID 4. I gained valuable insights into the servicing of my vehicle through our interaction. He was friendly and effectively communicated the time frame and process, which made me feel at ease. Additionally, he also washed my car and charged it up to 80%. Overall, it was an excellent first-time experience. He even washed my car and charged it 80%. It was a really good first-time experience. More

everyone was friendly, good listeners, and responsive. The waiting area was clean and comfortable. Communication was excellent. The waiting area was clean and comfortable. Communication was excellent. More

The service department is polite and makes sure your questions are answered plus very quick on oil changes questions are answered plus very quick on oil changes More

One of the best automotive service department in town. Top notch customer service by Matt. Top notch customer service by Matt. More

Matthew are the best! Friendly, professional, excellent service, knowledge, friendly, respectful. Thank you! Millions thanks! Friendly, professional, excellent service, knowledge, friendly, respectful. Thank you! Millions thanks! More

Touareg needed a new battery. Battery was replaced however the battery and Touareg set points weren’t synced Battery was replaced however the battery and Touareg set points weren’t synced More

Thank you for another good experience at Niello Volkswagen. This repair took lots of patience on the part of both the service department and the client, but was finally accomplished and well done. Volkswagen. This repair took lots of patience on the part of both the service department and the client, but was finally accomplished and well done. More

I've been coming here for 8 years. . different reps now, some better than others, but the maintenance and repair work have always been excellent (one time I even had the whole engine ta . different reps now, some better than others, but the maintenance and repair work have always been excellent (one time I even had the whole engine taken apart). Today the rep was Matt, and he was great, and the car came back with no issues. I plan to come back for all my maintenance and repairs. They are efficient and professional, and the shop, waiting areas, and communication are great. I hope they never change. More

Jason my advisor provided excellent service. Kept me informed along the way with latest updates. Kept me informed along the way with latest updates. More