Niello Volkswagen - Service Center

Daijah was great, there was an issue with the app showing me the progress of the work. The app froze for about 2 hours, I eventually had to call to see if it was finished. me the progress of the work. The app froze for about 2 hours, I eventually had to call to see if it was finished. More

Ron"s excellent assistance over the years has greatly helped me in keeping my three Volkswagens in operating properly. helped me in keeping my three Volkswagens in operating properly. More

The maintenance service was great,Jason who handled my problem was outstanding,I cannot say th he same for the parts dept.the wrong parts were ordered from th he get go,but I was informed by Jason that yo problem was outstanding,I cannot say th he same for the parts dept.the wrong parts were ordered from th he get go,but I was informed by Jason that you had a glitz in computer info.. More

Take to long to fix my card and I need to bring back I can drive it can drive it More

We arrived at the dealership early in the morning without an appointment and was able to have our problem resolved in a day thank you so much an appointment and was able to have our problem resolved in a day thank you so much More

Very professional staff that made my experience exceptional in everyway.. I was able to get car repaired in a reasonable amount of time. exceptional in everyway.. I was able to get car repaired in a reasonable amount of time. More

Super service. Due to 4 missing techs, it was going to take much longer to fix my brakes, so they called a Uber and paid for a ride home (and back, later) for me. I Due to 4 missing techs, it was going to take much longer to fix my brakes, so they called a Uber and paid for a ride home (and back, later) for me. I had planned to wait it out in the waiting room but this was a wonderful alternative. I was very grateful. I worked with Jacob but I don't see his name as a choice. Nice guy. More

Friendly, thorough, honest, and overall great service. I appreciate the help and the professionalism while also being fun. I appreciate the help and the professionalism while also being fun. More

Dealerships usually get a bad rep for cost of service. Niello is an absolute exception to this. The service advisors are always honest and fair, the prices are spot on if not better than other service sho Niello is an absolute exception to this. The service advisors are always honest and fair, the prices are spot on if not better than other service shops. I am completely happy and will continue to be a patron of Niello. Shout out to Jason and team in service on being incredible with communication during the day of visit. More

Fixed the recall on my car and even gave a free Carwash! Also did a free inspection so I can plan for future work needed. Also did a free inspection so I can plan for future work needed. More