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Newport Lexus

Newport Beach, CA

4.9
1,924 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 1,924 reviews

September 30, 2019

AMAZING I usually go to Tustin Lexus. I went 3 weeks back and had a very very disappointing experience. Went to Newport Lexus the first and Mr. Qureshi answer More

by RAKSHA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
NARMEEN KHALIL, Mo Qureshi
Sep 30, 2019 -

Newport Lexus responded

Hi Raksha, Thank you for both this review and your business. We're pleased that Mo took such good care of you and made your experience so quick and painless! It's moments like these that make us so proud. Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 24, 2019

Excellent Service The service department at NB Lexus is always so professional, congenial, knowledgable, prompt, courteous and customer service minded. They work dilig More

by LF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Sep 24, 2019 -

Newport Lexus responded

Thank you for stopping by and sharing your experience with us. Customer satisfaction is our main goal, and it pleases us to hear of your experience! We couldn't be more grateful for your loyalty and we look forward to many more years together! Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 21, 2019

Excellent!!!! Chris Clark is the BEST! We live in the Desert and drive to Newport Beach Lexus where Chris Clark is because 99% of the work is done on the phone and then we walk in and sign More

by Babs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Narmeen khalil, Chris Clark
Sep 23, 2019 -

Newport Lexus responded

Hi Babs, Thanks for your awesome feedback! We are more than thrilled to hear Chris was able to take such great care of you! We appreciate you taking the time to let us know about your experience and we can't wait to see you again! Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 12, 2019

Outstanding All personnel were polite and accommodating. I have no negative comments the experience was all positive Ss usual the facilities were clean and well More

by Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arlyn Apodaca
Sep 12, 2019 -

Newport Lexus responded

Thank you for the great review, Dan! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to visit us if you need anything else! Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 10, 2019

Great customer service Everyone I have encountered at this dealership has been great! This is the reason I continue to come back to this location for all my services! More

by Priscila Z
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Sep 10, 2019 -

Newport Lexus responded

Hi Priscila, Thanks for taking the time to share your experience with us! Providing 5-star service is our top priority, which is why we're happy to see you received just that. You know you're always welcome to come back to see us anytime you want! Thanks so much again! Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 09, 2019

Great service and friendly atmosphere I loved how organized the lot was with the different Lexus models. They have plenty of inventory to look at. I’ve been to other dealerships and wasn’t More

by Kamal Nasser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Asehfi, , Fred Mahjoob
Sep 09, 2019 -

Newport Lexus responded

Hi Kamal, Thank you for this stellar review! We couldn't be more pleased to hear that Scott and Fred went above and beyond to make sure your car-buying experience went smoothly. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 07, 2019

Labor Day new car purchase at Newport Lexus My wife and I searched for a car over Labor Day weekend going to multiple dealers before finally ending up at Newport Lexus and buying our car. Throu More

by Chris949
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tatiana
Sep 09, 2019 -

Newport Lexus responded

Hi Chirs, We strive everyday to make the car-buying experience as seamless as possible, and we're so happy to know that Tatiana was able to do that for you! Your business and time are much appreciated! We look forward to working with you again! Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 07, 2019

Excellence Purchasing my car was a very good experience at Newport Lexus. I received good information to make my decision. Nasser our Salesman wa very pro More

by Chata
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nasser Naderi
Sep 09, 2019 -

Newport Lexus responded

Hi Chata, We're pleased that Nasser took such good care of you and made your experience so quick and painless! It's moments like these that make us so proud. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

September 05, 2019

Amazing Dealership Newport Lexus has been my dealership from 2011 when I bought my first Lexus. Since 2011 I’ve been given the ultimate service by every single person I’ More

by tanakamh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Harris, Peter Perez, Anita Rami, Vance Remmey
Sep 09, 2019 -

Newport Lexus responded

Your loyalty has not gone unnoticed and we love having you as a member of our Family! We want nothing but the best for our customers and we're so happy you had such a great experience with us! Feel free to contact us with any questions or comments that you might have in the future! Once again, we appreciate you and your time! Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

August 30, 2019

Great buying experience Summer Curry patiently showed us all of the color combinations available for the RX450h. She drove us all over the property to find examples. The fa More

by jrwclwgmail
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Summer Curry
Aug 30, 2019 -

Newport Lexus responded

Your review is why we do what we do. Thank you so much for reaching out to us. We will continue to bring you quality service and help you out with all your car needs. Please contact us again if any problem arises. Thank you! Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

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