Newport Lexus

100 Percent Great Service All Around Dave Clayton at Newport Lexus , was such a True Professional. He always addresses all my concerns and gets back to me whenever I call or have question Dave Clayton at Newport Lexus , was such a True Professional. He always addresses all my concerns and gets back to me whenever I call or have questions and requests. Eveyone from the Valets to the Cashiers and Food Cafe are all nice and welcoming. And it's because of this kind of service , I will stay Servicing my Lexus with Newport Lexus and Purchasing New Lexus's here for many years to come. Thank- You Sincerely, N Parafina More

Helpful Was interested in getting a RC350 and asked about a particular vehicle over the internet. Elizabeth was quick to respond, letting me know that the veh Was interested in getting a RC350 and asked about a particular vehicle over the internet. Elizabeth was quick to respond, letting me know that the vehicle was in stock & available for purchase. When I arrived I was promptly greeted by Kamran, my sales consultant. He helped me get the car that I wanted and took care of my trade. The great service continued in to the finance office, where Matt helped me get in and out of finance in a timely manner. Extremely down to earth guy that was really helpful and I even left with the wheel & tire protection. Overall it was a great experience. More

20,000 mile service Very prompt and efficient service. Vehicle was ready and washed right on time. Excellent service and communication. I would recommend this dealersh Very prompt and efficient service. Vehicle was ready and washed right on time. Excellent service and communication. I would recommend this dealership over and over again. More

Salesman I take a long time to purchase or in this case lease an automobile. I first met Jorge Urquidez about 2 years ago and would chat with him from time to I take a long time to purchase or in this case lease an automobile. I first met Jorge Urquidez about 2 years ago and would chat with him from time to time. I had purchased an RX350 from another salesman previously at Newport Lexus and I flat did not like the RX350 even though I drove it for 5 yrs. I was impressed with Jorge each time I talked with him and I am sure I drove him "batty" with the times that I spent with him in trying to make up my mind what I was going to do. Finally, he closed with me on a car which I picked up yesterday. He is a young guy that is very polite and sticks to his customer not giving up on the potential that he see with someone. I will definitely try to do business with him again assuming that I continue enjoying my relationship with Newport Lexus. I also deal with Joey Wilchek whom I also think is very professional and I love to do business with them both. Thats my story. Fenton Carey More

Great customer service....always The service you get at Newport Lexus is always the best. Working with David Clayton or Joey Wilchek means you are always receiving the best of care. The service you get at Newport Lexus is always the best. Working with David Clayton or Joey Wilchek means you are always receiving the best of care. The professional service is great and the attention to details regarding your service is outstanding. It almost feels like you are there to visit with friends. This is the place to come to care for your fabulous Lexus. More

Courtesy The finance and technology personal we're very courteous and helpful, however the sales person was not. He was to condescend to my son and I. Telling The finance and technology personal we're very courteous and helpful, however the sales person was not. He was to condescend to my son and I. Telling my son to go to the Vedio room to wait for me. My Son is a DDS, he looks young however he is a licensed dentist. What make me stayed and finish the transaction is because it was my husband's birthday gift. More

Great dealer. No pushing, finance is fast and no hard sale for extra warranty. I got a great price somewhere else but decide to let them match it. Overall, a great No pushing, finance is fast and no hard sale for extra warranty. I got a great price somewhere else but decide to let them match it. Overall, a great buying experience. More

professional, efficient, thorough, great follow up Dave Clayton is amazing....always aware of service needs, terrific follow up, attentive and professional. Thoughtful, accommodating and WONDERFUL cust Dave Clayton is amazing....always aware of service needs, terrific follow up, attentive and professional. Thoughtful, accommodating and WONDERFUL customer service....I can always count on what he recommends and trust him completely as to my service needs. Great experience! More

First visit to service I made an appointment for service and it was handled in a friendly professional manner. Rudy arranged for a loaner and the car was ready and clean whe I made an appointment for service and it was handled in a friendly professional manner. Rudy arranged for a loaner and the car was ready and clean when they said it would be. Top notch service in a great facility. More

Always good service. My service manager, Alberto Lara, is the best. I never fail to get thoughtful service from him and the work is well done. I'm a fan. My service manager, Alberto Lara, is the best. I never fail to get thoughtful service from him and the work is well done. I'm a fan. More