Newport Lexus
Newport Beach, CA
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Mo Qureshi is excellent sales consultant We had a pleasant experience with Newport Lexus. Our sales consultant Mo Qureshi was very knowledgeable and helpful. He was really trying to get us th We had a pleasant experience with Newport Lexus. Our sales consultant Mo Qureshi was very knowledgeable and helpful. He was really trying to get us the best deal possible. More
Great Service and Experience I came in at 6 pm one day with my older model Lexus with an urgent problem just encountered but learned that the issue was substantial, and would not I came in at 6 pm one day with my older model Lexus with an urgent problem just encountered but learned that the issue was substantial, and would not be economical to fix. I wasn't immediately prepared to purchase a new vehicle, so I just wanted to pick up more information about all of the options. I was introduced to Nasser, who spent more than an hour past his shift sitting at his desk with me answering my questions and showing me examples of various vehicles, features, purchase/lease options, finishes, and also sitting in various models demonstrating features. He knew that I wasn't going to purchase immediately, but there was no pressure. No"sales pitch or upselling features or models". Just a patient consultant who truly cared about me finding the appropriate vehicle and financing/budget for my needs. I went back later in the week and he spent several more hours with me, as I narrowed my choices down and made a purchase later that day. He helped me with trading in my vehicle also, and continues to offer assistance sharing knowledge about the car's features. I'd recommend working with Nasser if you're looking for either a purchase or a lease. I'd refer to him as a vehicle advisor, as he offers much more than knowledge of the purchasing process! Thanks Nasser! More
A Wonderful Experience As a woman, it can be a little intimidating walking into a Dealership to purchase or lease a car; however, from the first phone call to Mo Qureshi, I As a woman, it can be a little intimidating walking into a Dealership to purchase or lease a car; however, from the first phone call to Mo Qureshi, I felt at ease. Mo was waiting for me outside when I arrived at our appointed meeting time at Newport Lexus, and he gently and kindly guided me through the entire process of leasing a new 2017 RX350. He made it effortless. He was prepared, knowledgeable, honest, and respectful. It was a joyful experience for me! and I came home with a beautiful new car! I would highly recommend him to any of my friends who are interested in purchasing or leasing a Lexus, I look forward to working with him again. More
Highly Recommended!!!! :) We're in for our one year service right now which reminded me to check if I ever wrote a review. I can't believe I snoozed a year on writing this! We're in for our one year service right now which reminded me to check if I ever wrote a review. I can't believe I snoozed a year on writing this! After having a bad experience at South County Lexus in Mission Viejo, we drove straight here and spoke with Bill Pippin. He put us in touch with Gary Kalagian who gave us true white glove experience. We never felt any pressure and received a great deal on our purchase. We will be coming here for many years to come. We highly recommend Gary, Bill and Newport Lexus!!!! :) More
"Friendly and accommodating Sales Reps" Shooter and Nicole were very helpful and informative in trying to find the exact 250is that I was looking for. I was impressed with the utmost courte Shooter and Nicole were very helpful and informative in trying to find the exact 250is that I was looking for. I was impressed with the utmost courtesy I felt while visiting Newport Lexus and look forward to having my new car serviced there. More
Courteous and professional service. In four short hours, I was able to select, test drive, purchase, decide on any extra protection and coverage, learn about the features and buttons on In four short hours, I was able to select, test drive, purchase, decide on any extra protection and coverage, learn about the features and buttons on the dash board, and drive off in my new car. Thank you Mo and Matt. More
Sean Tafoya at Newport Lexus service is fantastic. Sean is great. Had him as my service advisor in mid 2000s when he was at other Lexus. When I bought a Lexus again I actually searched him out and wil Sean is great. Had him as my service advisor in mid 2000s when he was at other Lexus. When I bought a Lexus again I actually searched him out and will only service at the dealer he works at. He is a great guy, helpful, knowledgable and very emotionally intelligent. More
Great moment in my life. From start to finish, I was treated like family at this dealership. They have a great variety of cars and excellent staff. Customer service was top no From start to finish, I was treated like family at this dealership. They have a great variety of cars and excellent staff. Customer service was top notch. My car salesman, Ali, was very patient with me and very helpful throughout the whole process. I could not ask for a more kind and awesome guy to sell me the car. He is my go-to guy whenever I am ever looking for a Lexus. I highly recommend this dealership. More
Excellent service and an amazing customer experience. Matt Mahjood and Ali Moallem were amazing to work with! They were informative and easy to work with. I enjoyed my entire experience and am looking f Matt Mahjood and Ali Moallem were amazing to work with! They were informative and easy to work with. I enjoyed my entire experience and am looking forward to purchasing another car from them, next time around! More
speedy reliable service As our lease was ending, we worked with Kevin to discuss our options for our vehicle. We decided to begin a new lease with a new car. He assisted us As our lease was ending, we worked with Kevin to discuss our options for our vehicle. We decided to begin a new lease with a new car. He assisted us with getting into a brand new 2017 RX 350. We were so fortunate to work with him to make the process seamless (even with two toddlers in tow!) The dealership was accommodating to us and our two small children, providing them with toys to entertain them while we worked through the leasing process. Thank you for your tremendous help! More












