Newport Lexus
Newport Beach, CA
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Didn't feel like others Wow, what an incredible experience. Before visiting this place, me and my family went to 5 different car dealerships and none of them made us feel we Wow, what an incredible experience. Before visiting this place, me and my family went to 5 different car dealerships and none of them made us feel welcome or helped us as much as this place. From parking our car and being welcomed in, to walking around the lot while struggling to find the right car, it was all just so fun. Ali, the dealer, helped us with all these things and definitely made it a memorable experience. We had alot of fun choosing a car even though we bounced from one to another, and Ali was there to answer all the questions we had. He was very patient through the whole visit and was very informed with all the cars. Definitely recommend and I'm proud to be driving a Lexus. More
Exceptional service all around Nasser Naderi made my experience simple, pleasant and quick! It was well worth the drive from LA to Newport. He is very knowledgeable, patient and hos Nasser Naderi made my experience simple, pleasant and quick! It was well worth the drive from LA to Newport. He is very knowledgeable, patient and hospitable. I had a wonderful experience all around! More
Car buying made pleasant This was the most hassle-free and pleasant (yes, pleasant) car buying experience I have ever experienced. The staff was exceptionally helpful, courteo This was the most hassle-free and pleasant (yes, pleasant) car buying experience I have ever experienced. The staff was exceptionally helpful, courteous, considerate and forthright. They made me feel as if I were at a spa. Everything was as advertised. All of my calls and text messages where quickly returned and either an answer was provided right then or on a later time as had been promised. Every question and concern I had was answered with a follow-up to ensure all of my concerns were met. There were no hidden agendas or unwanted services or options trying to be pushed through the process. What you saw is what you got! Truly awesome all around. I HIGHLY recommend this dealership. More
Left South County in the dust in terms of experience! My lease was up on my 2015 IS 250 and no one bother to contact me to see what I wanted to do from the dealer I leased it from? I contacted Ali Moalle My lease was up on my 2015 IS 250 and no one bother to contact me to see what I wanted to do from the dealer I leased it from? I contacted Ali Moallem and he got back with me immediately. He was professional and upfront. I felt I could feel his sincerity through his immediate follow up email and phone call. I went down looking for an NX F sport base white with red interior that was due any day from Texas. I test drove the NX I needed something bigger to transport my paintings. I met his manager Freddy Mahjoob that got me a better deal on a loaded NX 200t F sport for a similar payment I already had! His brother Matt Mahjoob was also very nice and educated me on the benefits of lease wear and tear which I happily purchased! It was a very nice experience I felt I was shopping at South Coast Plaza but it was very casual and no pressure. People do business with people they like and trust. Ali is in a world class of his own he is charming and professional. My uncle is a Viet Nam veteran and lost his limb in the war and I know the pain he has endured living with a prosthetic it is very painful especially worn all day. I realize that Ali also wears one but you could not tell when you see him hustle on your behalf! Ali's dedication to my customer satisfaction walking to and fro on the dealership grounds getting me my car for test drive. Taking it to the wash and deliver and the amount of time he spent going over the benefits and features as well as signing me up for Lexus Enform the process was a half day event. Ali did it with enthusiasm and and a genuine smile. He made me feel if I was Bruce Wayne and he was her at my service and for that I know who I will be returning to when my lease is up! Ali Moallem for the win please let him give you the one of a kind Lexus experience plus he will keep you smiling the whole time! Tim T Laguna Niguel More
Best experience!! Nasser made this an amazing experience!!! Exceptional customer service from start to finish. I highly recommend Newport Beach Lexus, they have a great Nasser made this an amazing experience!!! Exceptional customer service from start to finish. I highly recommend Newport Beach Lexus, they have a great and friendly staff. More
Great car purchasing experience! WE had a wonderful experience when purchasing our car. Scott was very informative and not at all pushy! It was just the best car purchasing experience WE had a wonderful experience when purchasing our car. Scott was very informative and not at all pushy! It was just the best car purchasing experience we have ever had. Scott showed us exactly what we asked for. He answered all of our questions and was very straight forward and professional. We highly recommend Scott! More
Amazing Service! Car shopping is hard on anyone, you have to deal with sleazy sales people trying to take advantage of you, and the back and forth with the finance dep Car shopping is hard on anyone, you have to deal with sleazy sales people trying to take advantage of you, and the back and forth with the finance department. Who wants that? When I walked into the doors at Newport Lexus, I felt important. Kamran came up to me and greeted me as if he was a friend that I have not seen in a long time. He showed me the car that I came in to look at, and gave me the figures I needed to go ahead and purchase the car. There was no battle over fees, or a back and forth session trying to cut a deal. For that I am thankful to Kamran! He went above and beyond my expectations, and made me see not all sales people are sleazy. This is how purchasing a car should be. More
Great professional service Expected great knowledgable,professional advisors and I was not disappointed ! Steve Tibbits fulfilled all my expectations with his knowledge and pat Expected great knowledgable,professional advisors and I was not disappointed ! Steve Tibbits fulfilled all my expectations with his knowledge and patience. Nothing was too much trouble.! My third purchase from this dealership as well as a great service technician Alberto Lara keeps me returning to the dealership More
Exceptional Service at Newport Lexus I recently leased a 2017 Lexus RX350 and my entire experience was outstanding. We had the pleasure of working with the Product Specialist, Mo, who ex I recently leased a 2017 Lexus RX350 and my entire experience was outstanding. We had the pleasure of working with the Product Specialist, Mo, who exceeded our expectations and would not stop until we go the best deal possible. This was the easiest and most professional car buying/leasing experience I have ever encountered and I definitely recommend this location for your next vehicle purchase or lease. The amenities are exceptional too! Thank you Newport Lexus! More
A most pleasurable car buying experience. Mo was professional and helpful without being the least bit pushy. I've always thought of buying a car as a stressful experience, but Mo made it pleas Mo was professional and helpful without being the least bit pushy. I've always thought of buying a car as a stressful experience, but Mo made it pleasurable! After my test drive, I left the dealership to think about it and go home and do my research, as Mo suggested. Mo was available by phone to answer any lingering questions that I had. I"m one of those consumers that if I feel pushed, I pull away. I needed space to make my decision, and I was offered that luxury. No haggling. No pressure. No stress. I would recommend Newport Lexus to all my friends. The brand speaks for itself, and the people who work there live up to the quality of the brand. More











