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Newport Lexus

Newport Beach, CA

4.9
2,928 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,928 reviews

May 09, 2017

Highly Recommended!!!! :) We're in for our one year service right now which reminded me to check if I ever wrote a review. I can't believe I snoozed a year on writing this! More

by reddish888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Pippin, Gary Kalagian
May 09, 2017 -

Newport Lexus responded

Wow! Thanks for this great review and great photo of your new Lexus. It's a team effort here and we're so happy to see that our team worked together to ensure you had the best experience possible. Welcome to our Newport Lexus Family and we can't wait to work with you for years to come. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.… (949) 477-7088

May 08, 2017

"Friendly and accommodating Sales Reps" Shooter and Nicole were very helpful and informative in trying to find the exact 250is that I was looking for. I was impressed with the utmost courte More

by Hbpilot66
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
"Shooter" Schuetter, Nicole Oates
May 09, 2017 -

Newport Lexus responded

Shooter and Nicole are great assets to us here and we're so happy to see that they helped get you into the IS 250 you deserve. We hope it's treating you well thus far and should you ever need anything, please let us, Shooter or Nicole know. We're always here to help! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

May 07, 2017

Courteous and professional service. In four short hours, I was able to select, test drive, purchase, decide on any extra protection and coverage, learn about the features and buttons on More

by Lexus Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mahjoob, Mo Qureshi
May 07, 2017 -

Newport Lexus responded

Hi Bill, Congrats on your new Lexus and welcome to the Newport Lexus Family! We're so happy to see that Mo and Matt took great care of you and got you into the car you deserve. We hope you're enjoying thus far and we look forward to seeing you at your first service visit. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

May 06, 2017

Sean Tafoya at Newport Lexus service is fantastic. Sean is great. Had him as my service advisor in mid 2000s when he was at other Lexus. When I bought a Lexus again I actually searched him out and wil More

by Dr Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Tafoya
May 07, 2017 -

Newport Lexus responded

Hi Dr. Jay, Sean is a great asset to us here and we're so pleased to see that he constantly provides you with the 5-star service you deserve. We hope your Lexus is running just like new and should you have any questions, please let us or Sean know! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

May 06, 2017

Great moment in my life. From start to finish, I was treated like family at this dealership. They have a great variety of cars and excellent staff. Customer service was top no More

by Mike Nguyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Moallem, Anita Rami
May 06, 2017 -

Newport Lexus responded

Hi Mike, Welcome to the Newport Lexus Family and congrats on your new car! We're so pleased to see that Ali took care of you and got you into the car you deserve. We hope it's treating you well thus far and should you ever have any questions, please let us or Ali know! See you soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

May 06, 2017

Excellent service and an amazing customer experience. Matt Mahjood and Ali Moallem were amazing to work with! They were informative and easy to work with. I enjoyed my entire experience and am looking f More

by Jessica Shew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mahjoob, Ali Moallem
May 06, 2017 -

Newport Lexus responded

Hi Jessica, Matt and Ali are both all-stars and we're so happy to see that they provided you with the world-class service that people have come to expect from us here. We hope you're loving your new Lexus and should you ever need anything, please let us know. We're always here to help. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

May 05, 2017

speedy reliable service As our lease was ending, we worked with Kevin to discuss our options for our vehicle. We decided to begin a new lease with a new car. He assisted us More

by alison.somers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Byram
May 06, 2017 -

Newport Lexus responded

Hi Alison, Kevin is a great asset to us here and we're so happy to see that he helped get you into a new RX 350. It's a tremendous SUV that we know you'll love driving for years to come. We'd like to welcome you to the Newport Lexus Family and we look forward to working with you for years to come. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

May 05, 2017

It was a pleasant and amazing experience! Mo was amazing! He was very helpful made the purchase very smooth! I love the car I drove out with. IS 200t. I will definetly be back for future car p More

by Jello92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Qureshi
May 06, 2017 -

Newport Lexus responded

Congrats on your new IS 200t and welcome to the Newport Lexus Family! We're so happy to see that Mo took care of you and provided you with the 5-star service you deserve. We hope you're loving your new Lexus thus far and should you ever need anything, please let us or Mo know! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

May 04, 2017

Awesome Service Thank you Mo and to your sales team for outstanding service. All of you made our car buying experience a memorable one. I will definitely be recommend More

by JRSalazar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Lawson, Mo Qureshi
May 05, 2017 -

Newport Lexus responded

Thank you so much for this tremendous review. It's a great pleasure to see that Mo took great care of you and got you into the vehicle you deserve. We hope you're loving it thus far and we hope to work with you for years to come. Take care and see you soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

May 03, 2017

Great! Friendly atmosphere and thoroughly explaine; price is fair and salesman is helpful and straightforward. Fast in checking my credit score and paperwo More

by Jlac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Lawson, Scott Cram
May 04, 2017 -

Newport Lexus responded

We're very pleased to read this and see that your experience here was a positive one. We hope your new vehicle is treating you well and should you ever need anything, please don't hesitate to let us know. We're always here to help. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

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