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Newport Lexus

Newport Beach, CA

4.9
2,928 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,928 reviews

June 01, 2017

Very bad customer service On Monday May 29.2017 I went to a Lexus Newport Beach I want to buy a Lexus LS 460 2014 the customer service was really bad no help no communication I More

by GAVIN KENNEDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Said Altawil
May 31, 2017

Family takes care of Family If you want the best experience and well welcomed Lexus dealership this is it. Ali, hardest working sales consaultent I've ever met. Couldn't ask for More

by HermosilloR23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Moallem
May 31, 2017 -

Newport Lexus responded

Ali is an all-star and we're so happy to see that he goes above and beyond to take care of you. Thanks for being a part of our Newport Lexus Family and we'll see you soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

May 27, 2017

Service From telephone reception to sales to service, Newport Lexus and its people are the best. They make buying a new car a real pleasure. Thank you More

by Ernie
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
A.J. D'Amato III, Greg Lawson, Steve Tibbetts, Nicole Oates
May 30, 2017 -

Newport Lexus responded

Hi Ernie, It's a team effort here and we're so happy to see that our team made your car-buying experience a great one. We'd like to welcome you to the Newport Lexus Family and should you ever need anything, please let us know. We're always here to help! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

May 23, 2017

Excellent Service I went in to the office, and was offered water. The whole process went smoothly. I would definitely recommend this dealer to anyone who is interest More

by Jake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Moallem, Anita Rami
May 24, 2017 -

Newport Lexus responded

Hi Jake, We're happy to see that our team provided you with the quality service that people have come to expect from us here. Thank you for sharing this experience with us and thanks for choosing Newport Lexus. We hope you're well and should you ever need anything, please let us know. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

May 22, 2017

tell me something good Nasser Kept his word on everything he said and exceed my expectations. made me feel very comfortable good job on your hiring. I give Nasser two thumbs More

by Guille Espindola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nasser Naderi
May 22, 2017 -

Newport Lexus responded

Hi Guille, Congrats on your new Lexus and welcome to the Newport Lexus Family! We're so happy to see that Nasser made sure you received the world-class service you deserve. Thanks for choosing us here and we can't wait to work with you for years to come! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

May 21, 2017

The Best Car Buying Experience. We purchased a new Lexus through Mo Qureshi at Newport Lexus, and it was the best car buying experience I've had, and I buy car frequently. Mo was gr More

by Csr67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anita Rami, Mo Qureshi
May 22, 2017 -

Newport Lexus responded

Mo is an all-star and we're so happy to see that he made sure your experience was a great one. We hope you're loving your Lexus thus far and should you have any questions, please let us or Mo know. Hope to see you soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

May 15, 2017

Productive and easy going. This was the most pleasant car buying experience I've had. Nasser was so easy to get along with and professional. It was stressless for me. More

by kmac72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Lawson, Nasser Naderi
May 15, 2017 -

Newport Lexus responded

We're ecstatic to read this and see that Nasser made sure your car-buying experience was a great one! We hope you're loving your new car thus far and we hope to work with you for many years to come! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

May 15, 2017

Mo Qureshi is excellent sales consultant We had a pleasant experience with Newport Lexus. Our sales consultant Mo Qureshi was very knowledgeable and helpful. He was really trying to get us th More

by Ely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Qureshi
May 15, 2017 -

Newport Lexus responded

Hi Ely, Mo is a great asset to us here and we're so happy to see that he made sure your experience was a great one. Welcome to the Newport Lexus Family and we'll see you soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

May 14, 2017

Great Service and Experience I came in at 6 pm one day with my older model Lexus with an urgent problem just encountered but learned that the issue was substantial, and would not More

by RT IS250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nasser Naderi
May 15, 2017 -

Newport Lexus responded

We're so pleased to read this and see that Nasser helped take great care of you. We're sorry to hear about your older model Lexus but happy to see that you got into a new one! We hope you're loving it thus far and should you have any questions, please let us or Nasser know! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

May 12, 2017

A Wonderful Experience As a woman, it can be a little intimidating walking into a Dealership to purchase or lease a car; however, from the first phone call to Mo Qureshi, I More

by Jennifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Clayton, Anita Rami, Mo Qureshi
May 12, 2017 -

Newport Lexus responded

Hi Jennifer, Congrats on your new RX350 and welcome to the Newport Lexus Family! We're so happy to see that Mo took great care of you and provided you with the 5-star service you deserve. We hope you're loving your new SUV and we look forward to seeing you at your first service visit! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

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