Newport Lexus
Newport Beach, CA
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Absolutely Best Experience I couldn't believe the experience I had with Nasser & Yasmine. They were extremely professional & very friendly. There were absolutely no hidden fees I couldn't believe the experience I had with Nasser & Yasmine. They were extremely professional & very friendly. There were absolutely no hidden fees or any surprises. Yasmine was very personable which made me feel that much more comfortable when signing all the docs. They were very straight forward & to the point. While Nasser was out getting my car deleivered to the dealership, Youssef was very kind by helping me get through the paperwork. Nasser spent quality time going over all the details about my car and was even hands on. Showed me all the awesome features my car has to offer. My favorite part about the whole experience was having my car on display in the showroom with a pretty bow and a Teleprompter saying congratulations. More
Pleasant experience with Vance We bought a SUV this past June at Newport Lexus with the help of Vance Remmey. Our experience with him was beyond expectations. Vance is both knowledg We bought a SUV this past June at Newport Lexus with the help of Vance Remmey. Our experience with him was beyond expectations. Vance is both knowledgeable and professional. He is a good listener too. Once he understood our needs, he drove in and out, walked up and down the three story inventory building searching for the cars we asked about. The process, including test drives, took hours but he never lost his enthusiasm and patience. Because of his positive attitude and thoughtful assistance we decided to purchase a RX350 on the same day. He later provided great post-sale services, helped us to ease into the new car. Thanks to Vance, we are very pleased with our new vehicle and consider Newport Lexus the best Lexus dealership in Orange County to buy a new car! More
Thank you Naser Naser was a great person to lease the car from he was very patient with our questions and a pleasure to work with.he showed true professionalism and w Naser was a great person to lease the car from he was very patient with our questions and a pleasure to work with.he showed true professionalism and was very helpful describing the features of the car to meour whole family works with him and we will continue doing so in the future as well More
Great experience Excellent service, fair pricing and a pleasure to deal with. Ali did a wonderful job and was a pleasure to deal with. Would go back there next time Excellent service, fair pricing and a pleasure to deal with. Ali did a wonderful job and was a pleasure to deal with. Would go back there next time I need a vehicle More
Didn't feel like others Wow, what an incredible experience. Before visiting this place, me and my family went to 5 different car dealerships and none of them made us feel we Wow, what an incredible experience. Before visiting this place, me and my family went to 5 different car dealerships and none of them made us feel welcome or helped us as much as this place. From parking our car and being welcomed in, to walking around the lot while struggling to find the right car, it was all just so fun. Ali, the dealer, helped us with all these things and definitely made it a memorable experience. We had alot of fun choosing a car even though we bounced from one to another, and Ali was there to answer all the questions we had. He was very patient through the whole visit and was very informed with all the cars. Definitely recommend and I'm proud to be driving a Lexus. More
Exceptional service all around Nasser Naderi made my experience simple, pleasant and quick! It was well worth the drive from LA to Newport. He is very knowledgeable, patient and hos Nasser Naderi made my experience simple, pleasant and quick! It was well worth the drive from LA to Newport. He is very knowledgeable, patient and hospitable. I had a wonderful experience all around! More
Car buying made pleasant This was the most hassle-free and pleasant (yes, pleasant) car buying experience I have ever experienced. The staff was exceptionally helpful, courteo This was the most hassle-free and pleasant (yes, pleasant) car buying experience I have ever experienced. The staff was exceptionally helpful, courteous, considerate and forthright. They made me feel as if I were at a spa. Everything was as advertised. All of my calls and text messages where quickly returned and either an answer was provided right then or on a later time as had been promised. Every question and concern I had was answered with a follow-up to ensure all of my concerns were met. There were no hidden agendas or unwanted services or options trying to be pushed through the process. What you saw is what you got! Truly awesome all around. I HIGHLY recommend this dealership. More
Left South County in the dust in terms of experience! My lease was up on my 2015 IS 250 and no one bother to contact me to see what I wanted to do from the dealer I leased it from? I contacted Ali Moalle My lease was up on my 2015 IS 250 and no one bother to contact me to see what I wanted to do from the dealer I leased it from? I contacted Ali Moallem and he got back with me immediately. He was professional and upfront. I felt I could feel his sincerity through his immediate follow up email and phone call. I went down looking for an NX F sport base white with red interior that was due any day from Texas. I test drove the NX I needed something bigger to transport my paintings. I met his manager Freddy Mahjoob that got me a better deal on a loaded NX 200t F sport for a similar payment I already had! His brother Matt Mahjoob was also very nice and educated me on the benefits of lease wear and tear which I happily purchased! It was a very nice experience I felt I was shopping at South Coast Plaza but it was very casual and no pressure. People do business with people they like and trust. Ali is in a world class of his own he is charming and professional. My uncle is a Viet Nam veteran and lost his limb in the war and I know the pain he has endured living with a prosthetic it is very painful especially worn all day. I realize that Ali also wears one but you could not tell when you see him hustle on your behalf! Ali's dedication to my customer satisfaction walking to and fro on the dealership grounds getting me my car for test drive. Taking it to the wash and deliver and the amount of time he spent going over the benefits and features as well as signing me up for Lexus Enform the process was a half day event. Ali did it with enthusiasm and and a genuine smile. He made me feel if I was Bruce Wayne and he was her at my service and for that I know who I will be returning to when my lease is up! Ali Moallem for the win please let him give you the one of a kind Lexus experience plus he will keep you smiling the whole time! Tim T Laguna Niguel More
Best experience!! Nasser made this an amazing experience!!! Exceptional customer service from start to finish. I highly recommend Newport Beach Lexus, they have a great Nasser made this an amazing experience!!! Exceptional customer service from start to finish. I highly recommend Newport Beach Lexus, they have a great and friendly staff. More
Great car purchasing experience! WE had a wonderful experience when purchasing our car. Scott was very informative and not at all pushy! It was just the best car purchasing experience WE had a wonderful experience when purchasing our car. Scott was very informative and not at all pushy! It was just the best car purchasing experience we have ever had. Scott showed us exactly what we asked for. He answered all of our questions and was very straight forward and professional. We highly recommend Scott! More












