Newport Lexus

Superb Experience My wife and I had been to several dealerships looking for a new car when my parents recommended a Lexus Certified from Newport Lexus and more specific My wife and I had been to several dealerships looking for a new car when my parents recommended a Lexus Certified from Newport Lexus and more specifically, to Mo Qureshi. They had just bought an RX350 from him a year ago and talked about what a great experience they had working with Mo. Let me just say that right from the beginning Mo struck me as a completely different type of salesman than any I had dealt with before. Mo was extremely warm and friendly, knowledgeable, and most importantly patient in working with us to find the right car. At no point did I feel pressured during the process which meant a lot to me. It was like working with a close family member than a typical salesman. I hate high pressure salesmen! In the end, we finally found an RX350 we were interested in and Mo made sure we felt happy with the deal. He made the purchase as smooth and easy as possible and even maximized efficiency by going over all the features of the car with us while we were waiting to go through finance (it was a busy day). Matt Mahjoob in finance was friendly too and upfront with us while we did the paperwork and answered all our questions. Once we finalized the paperwork, we were on our way only having spent a few hours at the dealer. Mo even called us the following day just to make sure we didn't have any questions about the car. This was perfect timing as my wife and I just happened to be fiddling with programming the garage opener. My wife and I absolutely loved our experience at Newport Lexus. The prices were very competitive, the inventory was great, and Mo was superb! Words cannot describe how comfortable he made us feel, the value of his insight and advice, or how much he made us feel like family. Perhaps the best compliment that we can give is that after our experience, we are referring my brother and sister-in-law to Mo at Newport Lexus to get their new car. More

Great customer service Nasser provided great customer service from start (internet pricing) to finish (new car delivery) We have purchased several Lexus cars from dealer Nasser provided great customer service from start (internet pricing) to finish (new car delivery) We have purchased several Lexus cars from dealers in Southern California, Texas and South Carolina. This experience was the BEST that we have ever had thanks to Nasser. More

Customer Service is Still Alive! Newport Lexus doesn't just sell cars, they sell customer service: you remember, that thing of the past? We found it, alive and thriving at Newport L Newport Lexus doesn't just sell cars, they sell customer service: you remember, that thing of the past? We found it, alive and thriving at Newport Lexus. It's the attention to the customer, to details, to making buying a car a pleasure. Thank you, Ali! More

We found a great CPOvvehicle at Newport Lexus. The dealership is big and beautiful. Great play area and cafeteria. We were greeted right away by Mo Qureshi. He was very sweet. Let us test drive t The dealership is big and beautiful. Great play area and cafeteria. We were greeted right away by Mo Qureshi. He was very sweet. Let us test drive the vehicle and didn't pressure us at all. More

Great service and value I went there for a lease. I didnt feel pressured and believe that I found the right car and price. Mo and Fred helped me out. I recommend this place. I went there for a lease. I didnt feel pressured and believe that I found the right car and price. Mo and Fred helped me out. I recommend this place. More

I will never return here . They put a huge dent in my pristine car and the guy they sent to fix it did his best but you can still tell. They also charged me for 7 quarts of sy . They put a huge dent in my pristine car and the guy they sent to fix it did his best but you can still tell. They also charged me for 7 quarts of synthetic oil when my car takes under 5 quarts. Charged $190 for oil change and dented my car - what a nightmare. It's South County for me from now on. RESPONSE TO THEIR RESPONSE: The Svc Mgr DID say the dent was not there when the car was brought in. I SWEAR ON THE BIBLE AND AS GOD IS MY WITNESS, THE DEALERSHIP MADE THIS DENT WHILE THE CAR WAS THERE. Him saying the dealer didn't do the dent lowers my opinion of them even more if that is possible and their business ethic is horrible. More

Ali is the best I recently purchased a used Toyota at Newport Lexus and am extremely satisfied with my purchase and the service I was provided throughout. From my fir I recently purchased a used Toyota at Newport Lexus and am extremely satisfied with my purchase and the service I was provided throughout. From my first inquiry online in the morning to my purchase that evening, Ali and the team at Newport Lexus treated me patiently and with respect. I had my 5 year old son with me and they treated him special as well and did not rush me or pressure me into anything I wasn't comfortable with. Ali was so kind and called me several times (without being annoying) to make sure that the LoJack I ordered was installed, that the car was running well, and that I was happy. Thank you Ali and I do appreciate you 😊 More

Porter is outstanding! For some timed now, I have admired the work and attention to detail provided by Weston Garcia who is a key part of my success as a retired person serv For some timed now, I have admired the work and attention to detail provided by Weston Garcia who is a key part of my success as a retired person serving as a consultant in medicine up in Walnut Creek, CA. It means that my travel from SNA up to Oakland International is smooth and as trouble free as possible and that adds up to extra income of up to $10K/month above my pensions. SS and investments income. Weston is friendly, prompt, smiling, hedlpzs worth appointments fore my car's service, etc. It's time to look at Weston and determine that he needs too be promoted art the dealership. He's got the attitude, skills and will to service write, which is a natural progression in his work. No doubt there are other clients who feel the same, so reach out to him if you care about enhancing the Newport Lexus experience!!! More

Excellent ... Our sales representative (Mo qurechi) took the time to explain everything about our buying experience and given the best options so I really recommen Our sales representative (Mo qurechi) took the time to explain everything about our buying experience and given the best options so I really recommend this dealership 👍🏻👍🏻👍🏻👍🏻 More

Mo is good . He helped us out for a leasing of CT200h. The car is good and he helped a lot. Will probably lease our next car with him as well. . He helped us out for a leasing of CT200h. The car is good and he helped a lot. Will probably lease our next car with him as well. More