Newins Bay Shore Ford - Service Center

I drop the Truck off with several problems that I had to have fixed. I received a call the next morning that the truck was completed and everything was fixed. Mechanics at Newins Ford know what they’re doin have fixed. I received a call the next morning that the truck was completed and everything was fixed. Mechanics at Newins Ford know what they’re doing, being experienced and good mechanics there’s only one place that works on my truck, that’s Ford Newins Ford More

Well where do I begin. Louise set the appointment up. She said it was a one day job. I brought my transit down on the day and time. The car sat in the lot all day and no one looked at the vehicle. So that wa said it was a one day job. I brought my transit down on the day and time. The car sat in the lot all day and no one looked at the vehicle. So that was one day without my work vehicle. I was informed I needed some special bolts or some sort. Louise set up another appointment for the following week. She said they needed 2 full days to repair van. I brought van down on the day and time. Once again van sat in lot for one day. No one looked at vehicle. Day two they finally looked and fixed vehicle. Not once did I get an apology or anything. So to finalize my experience with Newins Ford. VERY UNHAPPY WITH SERVICE. I lost 2 days of work because of the NEWINS FORD and not once did Ken call and reach out about this situation. More

I continue to be very impressed and pleased with the service sept at newins Ford. Extremely organized and professional. Everyone is kind friendly and dependable. I always feel very comfortable service sept at newins Ford. Extremely organized and professional. Everyone is kind friendly and dependable. I always feel very comfortable Going there! More

Nice service. Polite and quick. I was told 1 hour and when I returned only waited a few minutes.I would definitely recommend this dealership. when I returned only waited a few minutes.I would definitely recommend this dealership. More

Service techs were polite and patient. They explained the wait time Which was not long and Completed a thorough diagnostics on my vehicle. Great service. wait time Which was not long and Completed a thorough diagnostics on my vehicle. Great service. More

I brought my car in as required to service a recall. I gave the info to the service department and the reason for my service call. The scheduled my appointment for the following week. When I dropped my ca gave the info to the service department and the reason for my service call. The scheduled my appointment for the following week. When I dropped my car off, they told me they could not perform the required recall service because they did not have the required parts and further, had no idea when the parts would be next available. I was basically told they would call me at a future point in time... but had no idea when. More

Had a Saturday morning appointment for my first oil change on my new Edge. I was greeted pleasantly and was told what would happen and how long it would take. I took a long walk and my car was ready change on my new Edge. I was greeted pleasantly and was told what would happen and how long it would take. I took a long walk and my car was ready in 90 minutes. In addition, I was told that since it was my first oil change, it was free! More

Excellent and professional Service team.. and I am very satisfied with the service. It’s always a stress free experience servicing my vehicle at this service center. satisfied with the service. It’s always a stress free experience servicing my vehicle at this service center. More

Went into service with trac light on dash was glitching Louisea wrote it up car was checked out repaired along with oil and filter in less than 3 hours done and on my way thank you Louisea wrote it up car was checked out repaired along with oil and filter in less than 3 hours done and on my way thank you More

There were few hiccups with our lender but the guys at Newins were great, knowledgeable and very friendly. Victor has been very helpful in getting us into our favorite car Thank you!! Newins were great, knowledgeable and very friendly. Victor has been very helpful in getting us into our favorite car Thank you!! More