Newbold BMW
O'Fallon, IL
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Attentive without sales pressure. We had been looking at vehicles for the last couple of months. We were under no pressure to procure a vehicle so we had the luxury of test driving ma We had been looking at vehicles for the last couple of months. We were under no pressure to procure a vehicle so we had the luxury of test driving many types and brands. We have never owned a BMW before but have always loved they way the looked. The first time we visited Newbold we had the opportunity to speak with Braden. He was extremely knowledgable without pressuring us into anything. I test drove numerous cars and in the end decided to go with Newbold primarily because Braden's knowledge, approachability, and ability not to call me while I was at work. I have contacted him a couple of times via e-mail with specific questions about my car and he responds immediately. I would absolutely recommend purchasing a vehicle from Braden at Newbold. More
New car Bought a new BMW at Newbold. Several years ago we had a bad experience here. Decided to give them another chanc. Great experience this time. They real Bought a new BMW at Newbold. Several years ago we had a bad experience here. Decided to give them another chanc. Great experience this time. They really wanted our business back and showed it. More
Not your typical dealership Exceptional dealership No sales pressure or gimmicks Knowledgeable and friendly professionals Special order process seamless Follow-up and custom Exceptional dealership No sales pressure or gimmicks Knowledgeable and friendly professionals Special order process seamless Follow-up and customer satisfaction top priority--one of the best we have experienced Will buy here again More
First BMW I am so happy with my Newbold experience. The staff is very friendly and knowledgeable. They made my car buying experience a very satisfying one. I am so happy with my Newbold experience. The staff is very friendly and knowledgeable. They made my car buying experience a very satisfying one. More
X5d Lease Fantastic experience. Our 2nd time working with Braden, who makes the process very easy. Also very impressed with Carlos, who knew the vehicle inside Fantastic experience. Our 2nd time working with Braden, who makes the process very easy. Also very impressed with Carlos, who knew the vehicle inside and out and was able to assist us with all of the vehicle’s features. More
Great Service! Great experience buying from this dealership. Rich understood what I was looking for and communicated very well through the entire buying experience. Great experience buying from this dealership. Rich understood what I was looking for and communicated very well through the entire buying experience. Great guys to work with. Quick. Very informative and knowledgable. Very Honest. More
Vehicle Purchase and Genius Support This dealership treats you like family. No matter how small the question and multiple times you ask the same question...the BMW Genius Carlos Holmes This dealership treats you like family. No matter how small the question and multiple times you ask the same question...the BMW Genius Carlos Holmes is the best. More
Outstanding Experience! Braden is a true professional! Braden did an amazing job finding the right car for me! He listened to my personal requirements and sought out option Braden is a true professional! Braden did an amazing job finding the right car for me! He listened to my personal requirements and sought out options that matched what I wanted! My whole experience was outstanding! Like many people I dread going car shopping and this was the best experience I've had! If you go into Newbold BMW, seek out Braden!!! He's the best! More
Excellent buying experience Of all the years of buying vehicles, Newbold was by far the best experience we have had. Braden Dyer really worked with us, ensuring we were getting t Of all the years of buying vehicles, Newbold was by far the best experience we have had. Braden Dyer really worked with us, ensuring we were getting the best deal possible. We also wanted to mention Carlos Holmes. Carlos made sure we completely understood the cars features and was able to answer all our questions prior to us leaving. Thank you for the excellent service! More
Start to finish Let me just say it was a pleasure to meet Mr. Brayden Dyer. His personality and level of professionalism and knowledge of the business was a consta Let me just say it was a pleasure to meet Mr. Brayden Dyer. His personality and level of professionalism and knowledge of the business was a constant. We’ve purchased cars in the past from Newbold and have always been able to smile walking in and to smile leaving. That, in my opinion says a lot about the integrity of a dealership. Thanks again Brayden for all you did to meet both the customers and your business commitment. More
