Newbold BMW
O'Fallon, IL
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Best Car Buying Experience Ever The team at Newbold BMW was excellent. I first encountered Andy on his way to lunch, he approached me and my mom with a friendly hello and started a The team at Newbold BMW was excellent. I first encountered Andy on his way to lunch, he approached me and my mom with a friendly hello and started a natural conversation. He found out exactly what I needed in a car and immediately suggested a few options. We test drive 1 that day. He passed us on to Stephanie in sales, who was also excellent, providing great information on the cars available. I had appointments at another location, so I wasn't sure about buying from Newbold. I made a "just in case" appointment with Stephanie for the next day. I came back with a made up mind the next day only because the team.was so engaging and made a great connection with me and my mom. I could have bought the same type of BMW from any dealer. However, your team.is the best. Every person we came in contact with was so kind and informative. We ended our visit with Carlos, the BMW genius and he is just that, a genius. He was very helpful and rounded off a great visit to buy a car! I will come back for my next one!!! More
Wade BMW Stephanie and Carlos were both helpful in the purchase of our vehicle. Carlos' expertise explaining the many features helped bring to light what this Stephanie and Carlos were both helpful in the purchase of our vehicle. Carlos' expertise explaining the many features helped bring to light what this car is capable of. He is the BMW genius. More
Fast X5 and fun to drive! Newbold is an amazing dealer. I worked with Mark Wakeford and he found me the best SUV. It is very fast and is white with a gorgeous interior. I lo Newbold is an amazing dealer. I worked with Mark Wakeford and he found me the best SUV. It is very fast and is white with a gorgeous interior. I love my new car! More
What a classy car, X3 M40i What more can you say, from the Manager to the salesman to the tech man, great team. Makes you feel welcome with each visit and never received any pre What more can you say, from the Manager to the salesman to the tech man, great team. Makes you feel welcome with each visit and never received any pressure. Answered all questions without hesitation. Thanks for guiding me down the right path Braden! All I can say about the X3, WOW! Handles great, comfortable, fast. Go Go Gadgets. Thanks team More
great little suv great little suv. went from mdx to the smaller x1 bmw / handles great, as wife likes smaller size. Stephanie was easy to deal with, and Carlos exp great little suv. went from mdx to the smaller x1 bmw / handles great, as wife likes smaller size. Stephanie was easy to deal with, and Carlos explained all the tech. great More
Great product, great service Long time happy customers. Prompt attention, quality work. Problems are addressed immediately. Personal schedules are accommodated. Car returned clean Long time happy customers. Prompt attention, quality work. Problems are addressed immediately. Personal schedules are accommodated. Car returned clean and ready to go. Great waiting area. More
Great service and product knowledge they took their time to teach us about the car and how to set everything us for our personal needs. and product knowledge they took their time to teach us about the car and how to set everything us for our personal needs. More
Great Customer Serive I purchased a 330xdrive & had to work with Braden. I must say that I was impressed with the great customer service that I received. Seamless transact I purchased a 330xdrive & had to work with Braden. I must say that I was impressed with the great customer service that I received. Seamless transaction process and pretty up front with sale price. No haggling over my offer and contracts signing process was painless! I’m pretty satisfied with my car and the customer service I received! Carlos introduced me to the tech setup of the car. He was great at his job and answered all questions I had. His professionalism is unmatched! More
BMW X3 As always excellent service. My husband and I always leave the dealership completely satisfied with the service and loving our new car! Rich and Carlo As always excellent service. My husband and I always leave the dealership completely satisfied with the service and loving our new car! Rich and Carlos made sure that all of our questions were answered. More
Red, is there any other color? It had to be "Red". Came in asked for Braden, he was recommended, and ask if I could sit in that "Red" one on the lot. Came in a couple times. No It had to be "Red". Came in asked for Braden, he was recommended, and ask if I could sit in that "Red" one on the lot. Came in a couple times. No pressure! I got the "Red". More
