Back

Newberg Jeep Ram - Service Center

Newberg, OR

4.3
561 Reviews

561 Reviews of Newberg Jeep Ram - Service Center

Sort by
September 03, 2020

Ellie was great! She was extremely helpful taking care of everything we needed for our truck. She provided us with a rental car at no charge and kept us well informed through the repair process. Greatly More

by tammy.nobriga
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elly Williamson
Sep 03, 2020 -

Newberg Jeep Ram responded

Thank you Tammy for the kind review about Ellie. We appreciate your feedback!

August 25, 2020

Great service! They changed my oil super fast and efficient! i really love this place! They are always so nice and friendly and very welcoming! More

by ASHLEYSTINNETT3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Dotter, Elly Williamson
Aug 25, 2020 -

Newberg Jeep Ram responded

Thank you Ashley for the great review, we appreciate you!

August 25, 2020

Recall work was performed and finished in a reasonable time. No hassle with drop off or pickup. Blah blah blah blah blah blah blah blah. More

by dawsong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elly Williamson
August 16, 2020

Wasted my time and vacation I brought in my brand new RAM 1500 truck with an MIL on Monday. I ran the codes before I came in and found a P047D. They found the same code and sai More

by michael_g97140
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Elly Williamson
Aug 26, 2020 -

Newberg Jeep Ram responded

We're extremely sorry that you had a difficult experience. We may not be able to change the past but if you give us a chance, we can work to make things right. Our team hopes to resolve this to your benefit and earn you back as a customer in the future. Thank you for the feedback.

August 15, 2020

Great service Had aproblemth sticking shift knob on my Ram 1500;service department checked codes and shifter, couldn't find the problem without keeping the truck fo More

by hacross1946
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Dotter, Alex Perkins, Dustin Quan, Elly Williamson
Aug 17, 2020 -

Newberg Jeep Ram responded

Thank you for the great review!

August 15, 2020

I’ve taken my truck to several mechanics and dealerships around town and I have to say I was very impressed by the customer service I got from Ed. Here kept me updated all throughout the process and went to More

by benner.billy
Recommend Dealer
Yes
Employees Worked With
Ed Dotter
Aug 17, 2020 -

Newberg Jeep Ram responded

We are so happy to hear you had a great experience with our service department! :D

August 14, 2020

Broken turn signal Ed Dotter was extremely helpful and kind to work with me. My service for my Jeep was supposed to be over $1800, but Ed realized it was something that More

by kricketannie27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Dotter
August 09, 2020

Rear Differential Replacement Very fast and fixed on the first go round. Very please I purchased a Rubicon so far and glad local service dept. is so competent. More

by Matt@dvmdisability.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Dotter
Aug 12, 2020 -

Newberg Jeep Ram responded

Thank you Matt, we appreciate your kind words about Ed and our Service department!

August 04, 2020

Good people to work with. Well organized and everything went as promised. Work they did was documented and explained well by technician.I would take my truck there again. More

by STANDERSON74
Recommend Dealer
Yes
Employees Worked With
Elly Williamson
Aug 07, 2020 -

Newberg Jeep Ram responded

Thank you so much for the 5 star review!

August 03, 2020

Ed helped discover my main issue with my Jeep. It was a weird discover but He still made his promise! I appreciate the whole team More

by kaseya2704
Recommend Dealer
Yes
Employees Worked With
Ed Dotter
Aug 05, 2020 -

Newberg Jeep Ram responded

Thank you for the great feedback and 5-star review!

Aug 07, 2020 -

Newberg Jeep Ram responded

We are happy to hear Ed took such great care of you and your vehicle, we appreciate your feedback :D

...
51
...