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New Holland Auto Group
New Holland, PA
136 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 136 reviews
August 27, 2024
They changed my oil and did not reset the dashboard or put a new sticker on my window. I keep get oil change due notice. I went in and it was less than 1000 miles since my last oil change. I asked why it put a new sticker on my window. I keep get oil change due notice. I went in and it was less than 1000 miles since my last oil change. I asked why it was not reset and the sticker was not changed? They told me they forgot. I asked how to stop the notification about the oil change and he said it is in the owners manual! Poor service!! Also never changed the sticker on window! That's ridiculous! Now I have to figure out how to reset the oil change notice? Wow! I even bought the truck there brand new! I will never go back! This is not the first issue with them either! More
by Mikemusser70
Employees Worked With
Not sure
April 09, 2024
When is a deal not a deal ? When it's from New Holland. 3/15/24 6:00PM put $2000.00 down on a vehicle & provided all signatures and required paperwork/documentation as requeste When it's from New Holland. 3/15/24 6:00PM put $2000.00 down on a vehicle & provided all signatures and required paperwork/documentation as requested. The dealership was unable to arrange financing & asked me to arrange. I met with our banker to do so and informed the salesman. Meanwhile, on 3/22/24 10:30AM I was at a funeral & received a voice mail threatening to sell the vehicle if I did not call this dealership within 90 minutes to confirm our interest in the vehicle, (the cashed check and signed documents were not enough ? ?) By the time I got back from the funeral, the vehicle was sold ! It was a total of 4 business days since providing the deposit and only 2 days since meeting with our banker. P.S. the bank ok'd the financing ! The 1 star is because the salesman was pleasant throughout; I think management was behind the shady tactics. At this time we're considering legal action due to a breathtaking breach of contract law. More
by Very disappointed
Employees Worked With
Darik Abebe & Bo Lehman
February 14, 2024
Excellent sales staff, horrible service staff. Buy here, but make sure to find another dealership to service your vehicle. They don't listen, don't follow warranty deals set up by sales. Change Buy here, but make sure to find another dealership to service your vehicle. They don't listen, don't follow warranty deals set up by sales. Change appointments on the whim. They don't follow through when they are told.if a particular problem, which is audible and tell.you it doesn't exist. Yet another mechanic at another ford dealership heard it. Stay away, you'll get better service from a regular garage or another dealership. More
by jhripson
Employees Worked With
Chris
January 29, 2024
The people at New Holland are by far the easiest and most pleasant car dealership that I've encountered in 40 years of purchasing cars. Reasonable, down to earth, good people. I drove 75 miles to get there . pleasant car dealership that I've encountered in 40 years of purchasing cars. Reasonable, down to earth, good people. I drove 75 miles to get there ... worth the drive. Outstanding! More
by splesko
Employees Worked With
Joe & Ricky
December 26, 2023
SUCH A GREAT PLACE TO PURCHASE FROM. HIGHLY RECOMMEND THEM TO ANYONE. MY SALESPERSON WAS JONATHAN IS VERY KNOWLEDGEABLE, FRIENDLY AND PROFESSIONAL. LOVE MY EXPERIENCE THERE. HIGHLY RECOMMEND THEM TO ANYONE. MY SALESPERSON WAS JONATHAN IS VERY KNOWLEDGEABLE, FRIENDLY AND PROFESSIONAL. LOVE MY EXPERIENCE THERE. More
by Joe Conrad
Employees Worked With
JONATHAN JOSEPH
August 25, 2023
Our Salesman was Bransen, and he was fantastic! Very knowledgeable about our vehicle. Also extremely helpful for our situation. He explained what their process was, and he delivered our vehicle… th Very knowledgeable about our vehicle. Also extremely helpful for our situation. He explained what their process was, and he delivered our vehicle… this was very much appreciated. There was a forgotten repair they had planned on doing, and he go it taken care of right away. Also, picking our car back up and delivering it the same day. Great company to do business with! More
by Alan MacDonald
Employees Worked With
Bransen
August 07, 2023
Good customer contact and professional staff. This is the first dealer experience and I will give New Holland consideration in the future. This is the first dealer experience and I will give New Holland consideration in the future. More
by Dave S
Employees Worked With
Very personable staff.
