New Country Audi Greenwich
Greenwich, CT
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501 Reviews of New Country Audi Greenwich
We bought our 2022 Audi SQ5 new in 2023 — the last remaining 2022 on the lot. On July 8, 2026, it lost all electrical power and died completely, less than five miles from Audi Greenwich. When we calle remaining 2022 on the lot. On July 8, 2026, it lost all electrical power and died completely, less than five miles from Audi Greenwich. When we called, we were told the dealer would not evaluate the car unless we arranged towing ourselves — for a vehicle that was completely dead. We hired an independent mechanic, who found water and debris packed into the rear drainage channels, sitting against the wiring and battery. The rear wiper ran on its own; the car started for seconds, then dropped into limp mode. Audi Greenwich later confirmed water intrusion and repaired it under Warranty Extension U76 — coverage that exists specifically for this problem. We then asked Audi corporate (Case 07651492) only to confirm the seals were properly remediated. We received no response at all. The failure was serious. The refusal to help a dead car was worse. And the silence afterward told us everything. After thirty years of owning luxury vehicles, we will not buy another Audi. More
I received a great deal of help when buying a car while I was in another state (Illinois). Mr. Faron made it possible for me to finalize the purchase. I wish all car specialists and salespeople were like him was in another state (Illinois). Mr. Faron made it possible for me to finalize the purchase. I wish all car specialists and salespeople were like him. More
This was the 5th Audi I have purchased in the last 15 years. As always, the staff of Faron Salisbury, Faron Zorthian, and Jessica were very helpful and courteous. I am very happy with the look and perf years. As always, the staff of Faron Salisbury, Faron Zorthian, and Jessica were very helpful and courteous. I am very happy with the look and performance of this vehicle and would highly recommend it. Neil and Beatrice Pomper More
Just bought a used Acura from this dealer. My salesman Matt was awesome. He was just as excited as me about me getting the car!! They were pretty firm on their price that was my only real iss My salesman Matt was awesome. He was just as excited as me about me getting the car!! They were pretty firm on their price that was my only real issue. Other than that had a good experience. More
The best Audi dealership around . . The entire team is just fabulous.. I have bought few cars from them. And I ll continue buying from New country .. it’s a no brainer . . The entire team is just fabulous.. I have bought few cars from them. And I ll continue buying from New country .. it’s a no brainer . More
When I came for an Oil change last year, one of the technicians went for a joyride in my car and drove above normal driving conditions. I caught them by the amount of gas they burned within a 10 mile " technicians went for a joyride in my car and drove above normal driving conditions. I caught them by the amount of gas they burned within a 10 mile "drive", I also heard them downshifting my car. The dealership admitted fault after the technician admitted guilt that they took advantage of my car. I felt completely disrespected by this service team. In addition, I had to let the service advisor know when my car was ready, before they did ( after the car wash was preformed). I was at the dealership for 2 hours, JUST for an oil change! I hope they used my experience as a learning lesson. If you have an S Model Audi, go to another local dealership, the technicians will abuse your car. More
I just picked up my new A4, and I must say that Michel Meunier was a pleasure to work with. He made the whole process stress- and hassle-free. Highly Recommended!! Meunier was a pleasure to work with. He made the whole process stress- and hassle-free. Highly Recommended!! More
Thank you to Mike Morano, Jess, DJ, and the entire Audi Greenwich pre-owned team for making our car buying experience so seamless and special. Everything was so transparent and easygoing. Not once did we f Greenwich pre-owned team for making our car buying experience so seamless and special. Everything was so transparent and easygoing. Not once did we feel pressured or anxious. Such a fantastic job, and for sure we will be returning as future clients. You are doing yourself a major disservice if you buy your car anywhere else! More







