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New Brighton Ford

New Brighton, MN

Overview
Employees
Reviews
Vehicles
4.7
469 Reviews
Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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1100 Silver Lake Road NW

New Brighton, MN

55112

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Showing 469 reviews

May 11, 2024

Not at all pushy, listened to my questions. Overall, it was a very good car buying experience. More

by michaelhuesman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Zipkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024

Truck still is not fixed, no call back from New Brighton Ford, left 3 messages More

by jeffsibell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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May 10, 2024 -

New Brighton Ford responded

I am Brent Johnson I am the service manager of New Brighton Ford. I am sorry that you are having issues with your vehicle how can I help?

May 10, 2024 -

jeffsibell responded

I would like to know if my extended warranty lets me go to another dealership, if so please let me know what my options are. Your service reps don't return phone calls and my truck still isn't fixed correctly.

May 10, 2024 -

New Brighton Ford responded

I can look into it what is your name and phone number ?

May 10, 2024 -

jeffsibell responded

Jeff Sibell 612-414-1008

May 10, 2024 -

New Brighton Ford responded

its a loaded answer may I call you ?

May 10, 2024 -

jeffsibell responded

It will have to be later after 4.

May 14, 2024 -

New Brighton Ford responded

I might not be able to call at that time today. Here is what I do know you can Call AUL the warranty and they will let you know if there are any venders in the area that you can bring it to because of the distance to us. I guess looking through your history I am curious what concerns or symptoms you have?

May 14, 2024 -

jeffsibell responded

Just wondering what the next steps are to get my truck issues resolved. Currently I have a P04DB error code.

May 17, 2024 -

New Brighton Ford responded

not familiar with that code was there anything else and what are the symptoms

May 17, 2024 -

jeffsibell responded

strange you are a ford dealership and don't know how to look up the code? Here is the answer The P04DB code on a Ford F150 indicates a malfunctioning, disconnected, or damaged crankcase ventilation (CCV) system. The CCV system monitors the Positive Crankcase Ventilation (PCV) system for malfunctions and leaks. The P04DB code can be triggered by issues such as: An incorrectly installed oil level indicator A faulty CCV filter A faulty CCV sensor Vacuum hose disconnects O-rings for the oil fill cap and oil level indicator o-ring seal

May 17, 2024 -

New Brighton Ford responded

trying to click and paste the information from ford saying that there is no procedure, nor was it listed on the codes list. it is easy to find on the internet but not certain if related to model year. ??? is the crank case ventilation system disconnected or do you have cold air intake

May 17, 2024 -

jeffsibell responded

My check engine light is on and not sure what it is doing to the truck, not driving it because of the error message, So again, where can I take my truck that would be covered by my extended warranty to have it fixed?

May 17, 2024 -

New Brighton Ford responded

Was there any symptoms besides the warning light? whatever the case likely ok to drive to a ford dealer most should work with your warranty company if it is a covered part

May 17, 2024 -

jeffsibell responded

You told me my extended warranty is "loaded answer" so I can take it any where and have work done with no issues?

May 17, 2024 -

New Brighton Ford responded

Sorry if I didn't clearly state it originally. When it comes to your extended warranty you would have to call them, and they would let you know what dealerships close to you that they would work and that you could go to. As for that code there are some things you can check to save time if you are comfortable doing so.

May 04, 2024

EASY TO SCHEDULE APPOINTMENT WORK DONE AS REQUESTED WORK DONE IN. THE TIME STATED. WAITED FOR THE VEHICLE More

by johnthors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
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May 03, 2024

very good with the time they took to make the repair and bringing me home and picking me up brent johnson was great keeping me informed More

by DBACHLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
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May 02, 2024

Very friendly and helpful when I have questions. Very satisfied with timing and work on recent service. More

by FRANK WYMORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Arnold, Brent Johnson
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April 29, 2024

Service went well. Repairs got done quick. Making a appointment good idea. Owned several Fords living nearby. More

by L.WINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
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April 29, 2024

Friendly, nice, clean dealership. They didn't have exactly what we wanted, but they were able to trade for it! ...and it only took a few days too! More

by Rs2019
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Zipkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Oomrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard (RJ) Foy
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April 29, 2024

I had a wonderful experience buying my new vehicle at New Brighton Ford! David and Luke were great! More

by HOLMESFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Zipkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Yarbrough
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April 29, 2024

Very easy to work with would recommend them to everyone, Jason went out of his way to get the deal done More

by Zmandj1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Oomrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

New Brighton Ford responded

Thanks for the great review. Enjoy your new ride. Thanks for the business. New Brighton Ford

April 28, 2024

Martin (Jesus) was very friendly and personable. He was enthusiastic about showing me the technology upgrades a new vehicle offered. He did not rush or pressure me to make any decisions about buying More

by LUSVARDIFAMILY
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jesus Salgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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