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New Brighton Ford
New Brighton, MN
468 Reviews
Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 468 reviews
August 24, 2024
Sterling was our sales rep. I contacted him regarding a vehicle they had on their lot and he was able to provide me with the information I needed over the phone. We made the t I contacted him regarding a vehicle they had on their lot and he was able to provide me with the information I needed over the phone. We made the trip over to new Brighton, which was about 150 miles to test drive the vehicle. When we arrived, there were no surprises and everything Was as we expected. We appreciated their open and honest service. More
by juedesrl
Verified CustomerEmployees Worked With
Sterling
August 22, 2024
The initial experience of getting here was met with acrimony between departments and confusion as to who was responsible for me like I was a problem for them. The one person who helped me was a nice l acrimony between departments and confusion as to who was responsible for me like I was a problem for them. The one person who helped me was a nice lady who might have been the office manager. Moving forward to the actual repairs, I got charged 9 or 10 dollars for each screw they used as well as a hefty markup on the part itself. Orlando was helpful, he tried to find ways to bring the price down, but was ultimately unsuccessful. More
by gseichter
Employees Worked With
orlando
August 20, 2024
What a great experience to schedule an appointment online on the same day and then wait less than an hour for service to be completed. Everyone was professional and friendly and did a nice job. I highly reco on the same day and then wait less than an hour for service to be completed. Everyone was professional and friendly and did a nice job. I highly recommend this dealership for service. More
by kayhochsprung
Employees Worked With
Brent Johnson
August 19, 2024
I was in for the complimentary first oil change. Staff was friendly, and polite. The technician was professional and courteous. The work was completed in a timely fashion. All in all, it went very Staff was friendly, and polite. The technician was professional and courteous. The work was completed in a timely fashion. All in all, it went very well! More
by ronhirsch60
Employees Worked With
Brent Johnson, Drake Gauthier
