Nelson RV

Our experience with the folks at Nelson RV has been exceptional! From the initial contact with James, who greeted me with an ice cold bottle of water, a friendly smile and handshake to Wayne who made s exceptional! From the initial contact with James, who greeted me with an ice cold bottle of water, a friendly smile and handshake to Wayne who made sure everything was right with the unit we purchased to Dionne who handled the paper work...it was truly great. The small dedicated staff of technicians whose goal was to make sure that every unit sold met their high standards was a change of pace from a typical large RV dealer. If you are interested in purchasing a good, used RV, from a quality dealer I highly recommend Nelsen RV. More

Awesome, location. Great customer service, and follow-up. James, (owner) extremely knowledgeable about his inventory. He stood by his word, and treated both myself and Great customer service, and follow-up. James, (owner) extremely knowledgeable about his inventory. He stood by his word, and treated both myself and wife with such respect. Is not high pressure to buy there RV's (unlike bigger RV stores). Prices are fantastic and got a great deal on a used Class C and great offers on our trade-ins. Would highly recommend to buy here before the big RV stores. More

James is an honest straight up no non sense salesman. Love is transparent attitude when reaching a deal. Love is transparent attitude when reaching a deal. More

We purchased our 2005 Fleetwood Fiesta 32S dream RV from James last July 2020. We’ve taken her out 11 times in Arizona and a 10 day trip to Denver. We were on an extended 3 week Texas tour when we were park James last July 2020. We’ve taken her out 11 times in Arizona and a 10 day trip to Denver. We were on an extended 3 week Texas tour when we were parked in Cotulla and after returning from an evening stroll noticed our lights were all dim inside the RV. Even though it was late, we called James on his cell phone and he guided me through a troubleshooting process over the phone since I’m an engineer by training and we narrowed it down to the AC to DC converter had failed. James noted that the refrigerator controls needs 12VDC to operate. Thank God I brought my battery charger and was able to charge the house batteries overnight so the food didn’t spoil. We called a Mobile RV repair once we arrived in Corpus Christi that replaced the converter and all was well again! This is the exemplary service and support that you will consistently get from James and his sales and service teams. Another example was after our extended trip the change oil message appeared. They were backed up for two weeks but were able to accommodate a quick oil change and windshield chip repair before our next trip the following Thursday. They make you feel part of their RV family and community and teat you as such! We highly recommend Nelson RV to anyone looking to buy or get their RV serviced. More

Smooth from start to finish We were looking at bigger 5th wheels. We had been to a few dealers but nelsons stood out to us. No pressure sales, no DEALER PREP FEES they got it re We were looking at bigger 5th wheels. We had been to a few dealers but nelsons stood out to us. No pressure sales, no DEALER PREP FEES they got it ready and did a walk thru/ orientation and fixed everything we saw. Robert met us in the pouring rain and gave my wive a umbrella and took us to the first rv we wanted to see. It was smooth. We picked the one we wanted and i went to my CU for loan and we went back and forth with paperwork. We set time to pick up for nov 2ed was a very smooth process and they gave a starter rv kit. The best part came when i got back to my campground discoverd i had a bad power cable that goes to pedistal, called them and james got me on phone with one of his guys we cordnated to meet half way from them and benson and got me a new cable. I am very happy and my wife is to. This is my 3rd rv and by far the best experience And the Jayco was marked under blue book. More

Friendly dealer! Seems their most important priority is to make the customer happy. We weren't pressured at all on the purchase of our RV and they were a pleasure to w Seems their most important priority is to make the customer happy. We weren't pressured at all on the purchase of our RV and they were a pleasure to work with! More

5-Star Service & RVs Our experience with Nelson's RV has been absolutely superior. We would highly recommend you check them out first. We are more than sure that if Nelson Our experience with Nelson's RV has been absolutely superior. We would highly recommend you check them out first. We are more than sure that if Nelson's doesn't have the unit you're looking for, they'll find it for you. Their customer service is top notch and their units, new or used, are immaculate. We are very happy with our purchase and the excellent customer service we have experienced. We have no hesitation to say that if we are every in the market for another RV, we will definitely look to Nelson's RV first. More

Great buying experience, wonderful family. I literally shopped every dealer in town and several out of town for two years before I bought a 35 foot 5th wheel from Nelson RV. James Nelson has th I literally shopped every dealer in town and several out of town for two years before I bought a 35 foot 5th wheel from Nelson RV. James Nelson has the patience of Job. I walked every rig every week or so for months. Everyone there knew my car and my name. Every visit they treated me like a good friend. Now. I have just purchased my second 5th wheel. From Nelson RV. After several years of servicing my trailer and faithfully adding upgrades I am still a happy customer. My needs have changed over the years and we have upgraded and down graded and James and Robert, Lisa and all the techs have taken great care of us. Mr and Mrs Nelson you raised a soft spoken and honest son to pass your business down to. Good job !! We will be back for service and upgrades on our recent purchase. I would recommend this wonderful family business to anyone looking for a guality used 5th wheel trailer. Ron and Marty Cunningham , Tucson Arizona More

Top notch service and customer care!! We bought our first fifth wheel from Nelson RV in Tucson and couldn't be happier. It started off with our great salesman, Robert Villicana who's frie We bought our first fifth wheel from Nelson RV in Tucson and couldn't be happier. It started off with our great salesman, Robert Villicana who's friendly, knowledgeable and no pressure attitude made us feel very relaxed and comfortable while looking for our perfect rig. We fell in love with a 2005 Holiday Rambler Alumascape and decided to purchase it. With the help of James Nelson (owner), who worked with me honestly and directly to negotiate a deal we both felt good about the whole process was smooth as silk! James (and technician Dale, another great member of the Nelson team) did a fantastic job of prepping the RV for us. They went way beyond what you would get from a big fancy, high overhead dealership. The short list of new tires, new awning, new micro-wave, new dvd and cd player, new ceiling fan only touches the surface of what they did. Nelson's will treat you right!! More

purchase fifth wheel 26k hitch and extended warranty James, Lisa , Robert, Doug other employees that worked on our Redwood 36fl and installed a new hitch in our 2011 dodge ram are friendly, knowledgeable James, Lisa , Robert, Doug other employees that worked on our Redwood 36fl and installed a new hitch in our 2011 dodge ram are friendly, knowledgeable, they go above and beyond. The service is exceptional, they provided us with helpful tips. I would certainly do business with them again. The big name dealers should learn from Nelson Rv what the meaning of customer service is all about. More