Neil Huffman Honda

When inquiring about a new vehicle they took our potential trade off for an "appraisal" as we went on the test drive. Upon our return we began to crunch #s. they would not share the bottom line and potential trade off for an "appraisal" as we went on the test drive. Upon our return we began to crunch #s. they would not share the bottom line and kept focusing on monthly payments. Once the payments sounded manageable we went in the finance office to sign papers. Once I saw the bottom line, I told them I wanted to sleep on it. We were told that our car (the one we came in with) was already in detailing and it was too late to turn back. We had a tired, hungry (by this point) baby with us and felt trapped. It was the most terrible feeling ever. Looking back, I wish I had called the police. The next morning I called Honda in hopes of returning the car and getting our old car back and was told it was up to the dealership. The dealership refused. We also got charged for a product that was never applied. We asked for that money back multiple times but the dealer said Honda finance had that money, Honda finance said the dealer had the money (makes sense since it was a dealer product, and not a Honda one). No one would take responsibility and there fore, return our money. I wouldn't recommend this dealership to my worst enemy. More

I wish there were more colors to choose from. But other than that I had a good buying experience! And btw the coffee machine was broke. than that I had a good buying experience! And btw the coffee machine was broke. More

I have used this service dept. since I bought my 2000 accord. They do excellent work at prices comparable to the other Honda dealers in my area. No dealer will be cheap, but if quality workmanship and kn accord. They do excellent work at prices comparable to the other Honda dealers in my area. No dealer will be cheap, but if quality workmanship and knowledgeable techs are important, then I would highly recommend Neil Huffman service dept. More