Neessen Chrysler Dodge Jeep Ram

I recently purchased a 2024 GMC Sierra AT4X from Neessen Chrysler Dodge Jeep Ram. Overall, I'm happy with the truck, but I did run into an issue almost immediately after taking delivery. Within the first Chrysler Dodge Jeep Ram. Overall, I'm happy with the truck, but I did run into an issue almost immediately after taking delivery. Within the first 48 hours and less than 100 miles of driving, several factory driver assistance features stopped working or never functioned properly. The truck displayed a "Service Driver Assist System" message, and the Lane Change Alert, Blind Spot Monitoring, Front and Rear Park Assist, and Rear Cross Traffic Alert were all inoperative. Since I live about 3½ hours away in the Austin area, getting the issue resolved wasn't as simple as bringing the truck back to the selling dealership. Communication was slower than I would have liked, and I had to follow up a few times before things really started moving. Once I had the truck diagnosed by Covert Buick GMC in Austin, David, the dealership manager at Neessen, stayed involved, communicated with the service department, and ultimately authorized payment for the repairs. The repair bill exceeded $1,000, and although the truck was no longer covered by the factory bumper-to-bumper warranty, Neessen chose to stand behind the vehicle and take care of the issue. I think it's important to be fair when leaving reviews. The communication during the process could have been better, but when it came time to make a decision, David and the team did the right thing. They honored the spirit of standing behind the vehicle they sold me, and I genuinely appreciate that. Buying a vehicle is a significant investment, and how a dealership responds after the sale matters just as much as the sale itself. In the end, Neessen earned my respect by stepping up and resolving the problem. Thank you to David, Raul, and everyone involved in getting this taken care of. More

Went in for a trade in and Cassandra and her team made it happen! Will be back in the future! happen! Will be back in the future! More

Staff was very friendly. Victor Silva made us feel comfortable and made our experience amazing. Victor Silva made us feel comfortable and made our experience amazing. More

After visiting several dealerships I was able to make a deal at Neessen Dodge on a used Ford Ranger. Unlike the other dealerships Raul my salesman took the time to hear me out and get me financed. I'm gra deal at Neessen Dodge on a used Ford Ranger. Unlike the other dealerships Raul my salesman took the time to hear me out and get me financed. I'm grateful for their patience and assistance in getting me into exactly what I wanted. Harry Davis More

Took my 2014 1500 Laramie Limited in for service air suspension warning. Had if for a week I had to call numerous times to find out what was up. Picked up my truck, drove it a couple of days service air suspension warning. Had if for a week I had to call numerous times to find out what was up. Picked up my truck, drove it a couple of days service air suspension system warning came back. Took it back they serviced it said it was good to go. Picked it up drive for a few days light warning came back. A friend who is a mechanic read the codes. Troubleshot those codes and found that the right rear hub ABS/Speed sensor bracket was missing the bolt that holds it in place. He replaced the bolt serviced the system and truck is running fine. The charged me $1695 for this. Went back to confront them on it. Was told somebody would call me. Nothing. Contacted Dodge Corporate and again nothing. So I would not take my vehicle there for any type of service as they obviously didn’t have a clue how to troubleshoot or fix this problem. More

Awesome 👏 I felt very welcomed. Everyone very polite. Raul did more then his Job. I know exactly what I purchased. Thank you Nessen dodge keep. Raul did more then his Job. I know exactly what I purchased. Thank you Nessen dodge keep. More

Best vehicle buying experience I've ever had and worth the drive from Houston. Very easy to work with/communicate with. Wrangler/paperwork ready to rock when I got there. Fast, easy process start to finis the drive from Houston. Very easy to work with/communicate with. Wrangler/paperwork ready to rock when I got there. Fast, easy process start to finish. Everyone very professional and friendly. Would recommend to my Mother. (= I would recommend to everyone/anyone) Ty Hector, Alex, AJ and everyone for a great experience. More

Very awesome deal, no high pressure sales really enjoyed the purchasing process at this dealership would recommend it to anybody, thanks for the for the help when purchasing a brand new truck oh, great job the purchasing process at this dealership would recommend it to anybody, thanks for the for the help when purchasing a brand new truck oh, great job guys I really appreciate it yeah I had to do it again yeah it had the review from ya from this one More

We loved our experience at Neessen Chrysler Dodge Jeep and Ram in Kingsville. Arnold was great to work with and we will be back in the future. and Ram in Kingsville. Arnold was great to work with and we will be back in the future. More

Super great service. Anastacio Carino is the guy you want to see! Highly recommended. Be warned they are tough on trade in value but fair. Definitely not the worst dealership around. to see! Highly recommended. Be warned they are tough on trade in value but fair. Definitely not the worst dealership around. More