Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,481 Reviews of Napoli Nissan - Service Center
Sort by
June 29, 2021
The staff is very friendly and they waiting area is very clean they were both inside and outside areas where we can wait for our cars they were fast and got my car back to me quickly. clean they were both inside and outside areas where we can wait for our cars they were fast and got my car back to me quickly. More
by BICHON212
Verified Customer
June 25, 2021
Good service and great advise for future repairs not waiting to long and fast respond to my needs waiting to long and fast respond to my needs More
by Jpala1964
Employees Worked With
June 25, 2021
They were veryCleanProfessional PoliteQuickFriendly They were very Clean Professional Polite Quick Friendly Courteous accom They were very Clean Professional Polite Quick Friendly Courteous accom More
by MISSA528
Employees Worked With
June 25, 2021
I dropped off my vehicle for an oil change. When I came to pick it up an hour or so later I saw a giant dent and scrapes. I told the service advisor. Immediately “damage was there” after having to argue th to pick it up an hour or so later I saw a giant dent and scrapes. I told the service advisor. Immediately “damage was there” after having to argue that my car was damaged at the dealership I was finally able to get a random manager to speak with me. He told me the cameras were not working and they had no proof. Eventually they agreed to fix the damages. I was left without a vehicle for 4 days. Very poor communication and seemed a bit harsh not to find me a loaner or rental. I had to walk home for 4 days because they damaged my car during an oil change. The whole time it was like I was inconveniencing them. More
by DAVEF1
Employees Worked With
June 25, 2021
June 18, 2021
Young tech. Gave wheel advice that was incorrect. Also did not do the work as requested. I had to pull my wheels and remove brake covers after I paid for the work did not do the work as requested. I had to pull my wheels and remove brake covers after I paid for the work More
by QZOCLIFF
Employees Worked With
June 16, 2021
Easy to talk to. Junior explained everything I had serviced on the car and the things I needed to have replaced or looked into in my next visit. serviced on the car and the things I needed to have replaced or looked into in my next visit. More
by BTGOLF1
Employees Worked With
June 10, 2021
Marissa and Junior in the service department were phenomenal. They both gave me exceptional customer service, were friendly and returned my calls quickly. I will definitely be coming back to Napoli f phenomenal. They both gave me exceptional customer service, were friendly and returned my calls quickly. I will definitely be coming back to Napoli for any service and will also recommend to my friends and family. More
by katyachilles
Employees Worked With
Other Employees :
Joseph Napoli, Tommy Nevue
June 09, 2021
I had the oil change they were fast and curtesy sorry I don’t know the persons name thank you I have always been happy with the Nissan dealer don’t know the persons name thank you I have always been happy with the Nissan dealer More
by kcg1103
Employees Worked With
Don’t known his name
