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This rating includes all service center reviews, with more weight given to recent reviews.
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1,496 Reviews of Napoli Nissan - Service Center
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July 15, 2021
Junior and the entire service team were attentive from the moment I entered the service department. He listened attentively to my issue and provided a satisfactory solution. the moment I entered the service department. He listened attentively to my issue and provided a satisfactory solution. More
by RICKYM2
Verified Customer
July 15, 2021
Fast Service! Employees are wonderful to work with! Phoned in with a service warning in the vehicle and they got me right in the same day. Service was completed within an 1 1/2. Phoned in with a service warning in the vehicle and they got me right in the same day. Service was completed within an 1 1/2. More
by Tania M
Employees Worked With
July 13, 2021
Love this dealer. Everyone is professional and friendly from the sales department to the service department. I also love that when I bring my car in for an oil change the wash my car 😀 from the sales department to the service department. I also love that when I bring my car in for an oil change the wash my car 😀 More
by Tony
July 12, 2021
I love this dealership and service department is great but this last time appt was for 11 and had to wait over 2 hours for oil change! but this last time appt was for 11 and had to wait over 2 hours for oil change! More
by sue71957
Employees Worked With
July 10, 2021
I’ve always had a good experience with the customer service department at the young lady at the desk in customer service is so friendly and so inviting great job everyone service department at the young lady at the desk in customer service is so friendly and so inviting great job everyone More
by ebeau19
July 09, 2021
I made my appointment with Marissa who was very helpful. I went to my appointment and Jose checked me in ,then a young man took my keys and brought my car into the shop. Everyone was very professional and v I went to my appointment and Jose checked me in ,then a young man took my keys and brought my car into the shop. Everyone was very professional and very nice. I would highly recommend Napoli. More
by Bella356
July 09, 2021
Everything about Napoli Nissan in Milford Ct sucks since I purchased the car! I go there, only because it's convenient! Just dealt with the lowest level of customer service one could go through! To much to I purchased the car! I go there, only because it's convenient! Just dealt with the lowest level of customer service one could go through! To much to type!!!!! More
by Scott Amedy
Employees Worked With
The entire dealership sucks
July 09, 2021
Marissa was great! She explained to me exactly what needed to be done, what they recommend to do very soon, and what to look forward to my next couple of oil changes. Very informative. Work was done wh needed to be done, what they recommend to do very soon, and what to look forward to my next couple of oil changes. Very informative. Work was done when they said it would be done. More
by StopTouchingMe
July 09, 2021
Friendly staff and they know their stuff. Service is great. My car was ready when they said it would be. They had the answer about my car and towing it on a dolly also great. My car was ready when they said it would be. They had the answer about my car and towing it on a dolly also More
by TAMMY27
July 09, 2021
Great customer service. Detailed information of all work needed and completed. Sitting area was very clean and complementary coffee was available. Work completed within reasonable time needed and completed. Sitting area was very clean and complementary coffee was available. Work completed within reasonable time More
by Tmgloria
Employees Worked With
Other Employees :
Joseph Napoli, Tommy Nevue
