Napoli Nissan - Service Center

Everyone is always super helpful and informative when I go. My experiences are always pleasant with the staff and the service. If I ever have any questions they're always happy to answer. go. My experiences are always pleasant with the staff and the service. If I ever have any questions they're always happy to answer. More

Marissa Kleiner was of great help. She is courteous, efficient and friendly, explaining, in detail, what is going on with your car. Although I was almost at the point of taking my car elsewhere, becaus efficient and friendly, explaining, in detail, what is going on with your car. Although I was almost at the point of taking my car elsewhere, because of Marissa, I will stay with Napoli. More

The Service Dept. staff was courteous and explained in understandable language what work was needed for my car. I was given an estimate of how long I would need to wait. I was pleased that the car was r understandable language what work was needed for my car. I was given an estimate of how long I would need to wait. I was pleased that the car was ready almost an hour before the promised time. Although the waiting room was pleasant, with TV, I was able to sit in the showroom and read which was more to my liking. Of course, I always like the complimentary car wash. More

One hour and 40 minutes for an oil change and I arrived five minutes early for my 10 AM appointment. I would expect to be in and out in 30 minutes or less for an oil change five minutes early for my 10 AM appointment. I would expect to be in and out in 30 minutes or less for an oil change More

The service advisors were courteous, friendly, knowledgeable, and professional. My scheduled appointment was kept; the service was completed on time. The service advisor, Junior, provided clear ex knowledgeable, and professional. My scheduled appointment was kept; the service was completed on time. The service advisor, Junior, provided clear explanation of what was checked and recommended for the next visit. More

Excellent service quick and efficient all device people were excellent. Marisa was very professional and explained everything. Nice to go into such a pleasant atmosphere. were excellent. Marisa was very professional and explained everything. Nice to go into such a pleasant atmosphere. More

Service dept amazing, sales personnel not so much. Had a bad experience when we bought our juke and reported the sales associate. He threatened my daughter. I bought my Rogues from an other associate, Paul bad experience when we bought our juke and reported the sales associate. He threatened my daughter. I bought my Rogues from an other associate, Paul who isn’t there anymore but he was great. I talked to the owner Joe about the sales guy Ron and he handled it. More

The Service Dept. staff and the mechanics are awesome. I'd recommend this dealer to those searching for good quality service. Junior, Luis, and Marissa are good at what they do. I'd recommend this dealer to those searching for good quality service. Junior, Luis, and Marissa are good at what they do. More

I have purchased 6 cars from this dealership and always have great service Junior has be great to work with. Always on top of everything. I tell people all the time to go to napoli for a car have great service Junior has be great to work with. Always on top of everything. I tell people all the time to go to napoli for a car More

The service was performed in a timely manner. The service representative was polite knew exactly what I was there for. They even washed my car.. representative was polite knew exactly what I was there for. They even washed my car.. More