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Napoli Nissan - Service Center

Milford, CT

4.5
1,619 Reviews

1,619 Reviews of Napoli Nissan - Service Center

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December 01, 2021

Their service center is very friendly and takes time to listen to your concerns and stays in contact with you. They also suggest what needs to be done with your vehicle but also offer options for the repa More

by ENJEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Valentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior Segui, Marissa Kleiner
Dec 01, 2021 -

Napoli Nissan responded

Thank you for your very kind review. Luis and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Napoli Nissan. Scott Haverl General Manager

November 29, 2021

Key program went as expected. All reps and techs were nice and professional to speak with. More

by 350Z0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior Segui, Marissa Kleiner
Nov 29, 2021 -

Napoli Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Scott Haverl General Manager

November 28, 2021

Great people and very accommodating and helpful and very nice to deal with when you need something More

by KKINSANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2021 -

Napoli Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Scott Haverl General Manager

November 26, 2021

They are always first class. Very attentive to the customers needs! All personnel are extremely friendly and always willing to help More

by KARENART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naz, Junior Segui, Marissa Kleiner, Reuben Burgos
Nov 28, 2021 -

Napoli Nissan responded

Thank you for taking the time to share your fantastic feedback with us. We appreciate the five-star rating, Karen. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Scott Haverl General Manager

November 26, 2021

Great service, clean waiting area, friendly and courteous staff. Nice surprise getting a clean car back! Highly recommend. More

by PAMELA6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Maxfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior Segui, Marissa Kleiner, Reuben Burgos
Nov 28, 2021 -

Napoli Nissan responded

Thank you for taking the time to leave us this fabulous five-star review. It's great to hear that we were able to help you out, Pamela. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Napoli Nissan! We look forward to having you as one of our valued customers for years to come. Scott Haverl General Manager

November 25, 2021

Great service experience. Prompt resolution and very courteous service technician. Strongly recommend for future work. More

by jeffpilot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2021 -

Napoli Nissan responded

Thank you for choosing Napoli Nissan, Jeff. We appreciate your feedback. We're glad we were able to help, and we hope to see you again! Scott Haverl General Manager

November 25, 2021

Great service great car ! I was looking out for Nissan car Will recommend it to friends and family member More

by michael.obeid
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2021 -

Napoli Nissan responded

Thank you for the five-star rating. We appreciate your business, Michael. Our team looks forward to serving you again soon. Please let us know if we can be of any further assistance. We're always happy to help. Scott Haverl General Manager

November 24, 2021

This dealership is very efficient. You always get excellent service at competitive prices. Knowledgeable workers. More

by Kat Sand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Valentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior Segui
Nov 24, 2021 -

Napoli Nissan responded

Thanks for sharing your thoughts about your experience with Napoli Nissan. We appreciate your business and hope to see you again soon! Scott Haverl General Manager

November 23, 2021

Very good and professional. They did a quick job I was in and out in 1 hour. More

by NAKISHA.CADORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

Napoli Nissan responded

Nakisha, Thank you for your very kind review. Luis and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Napoli Nissan. Scott Haverl General Manager

November 20, 2021

Person waiting on me knew his stuff. Answered all my questions very throughly. Very pleasant More

by eyecogsy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior Segui
Nov 20, 2021 -

Napoli Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Scott Haverl General Manager

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