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Napoli Nissan

Milford, CT

Overview
Employees
Reviews
Vehicles
4.6
2,728 Reviews
The Best Prices, Service & Selection in CT! Family owned and operated since 1959
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688 Bridgeport Ave

Milford, CT

06460

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Showing 2,728 reviews

November 05, 2021

Good place to do business with,sales staff okay service department,fast but sometimes not throght. More

by Red Honda,17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior Segui, Marissa Kleiner
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Nov 05, 2021 -

Napoli Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Scott Haverl General Manager

November 04, 2021

I called at 11:30 for an oil change and I was completely done by 1:30 with car wash too! Great service More

by BeKind
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
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Nov 04, 2021 -

Napoli Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Napoli Nissan. Please don't hesitate to reach out if you need anything else. Scott Haverl General Manager

November 02, 2021

Ricky was so helpful and made the process easy and painless. I will definitely be back for more cars from him in the future! More

by Brittany.pehr8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2021 -

Napoli Nissan responded

Thank you for sharing your experience with us, Brittany! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Scott Haverl General Manager

November 02, 2021

Very efficient as well as very helpful. Dealership’ appearance was clean and staff was friendly More

by Alex.m
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Maxfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2021 -

Napoli Nissan responded

Thank you for your business and this review, Alex. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Scott Haverl General Manager

October 30, 2021

The dealership employees were friendly the atmosphere was nice and pleasant. My sales rep was very pleasant and accomodating. More

by Princessrobbie1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
WARREN BAILEY
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Nov 01, 2021 -

Napoli Nissan responded

Thank you for taking the time to share your feedback with us. Warren and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Scott Haverl General Manager

October 29, 2021

Almost no communication from this place. That includes sales and service. Though there were pretty immediate issues with my car a day after purchase, if there was proper communication they would have gott More

by rebekah_a
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Acampora
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Nov 15, 2021 -

Napoli Nissan responded

Rebekah, We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Scott Haverl General Manager 203-877-5141 scotth@napolimotors.com

Nov 15, 2021 -

rebekah_a responded

I already came in and spoke with GM on Saturday knowing that others can only do so much. It went from “being taken care of” by the GM to 4 days later back to issues with no resolution. Would highly recommend shopping anywhere else

October 28, 2021

The service department is very professional and courteous. Scheduling a service appointment is hassle free and can usually get your car serviced quickly. More

by GDUBOIS57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marissa Kleiner
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Oct 28, 2021 -

Napoli Nissan responded

Thank you again for choosing Napoli Nissan. We look forward to having you as one of our valued customers for many more years to come! Scott Haverl General Manager

October 28, 2021

Great service! Good experience. Nice people. Clean atmosphere. Very convenient and helped me with my service. More

by KLICSUJ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior Segui, Marissa Kleiner
Report | Print
Oct 29, 2021 -

Napoli Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Napoli Nissan. Scott Haverl General Manager

October 27, 2021

Great customer service. Punctual, patient & polite Great customer service. Punctual, patient & polite dealership, would recommend to anyone. Responsive & knowledgeable staff, been going for abou More

by JOSH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior Segui, Marissa Kleiner
Report | Print
Oct 28, 2021 -

Napoli Nissan responded

Josh, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Scott Haverl General Manager

October 26, 2021

The best experience that I’ve ever had. Extremely The best experience that I’ve ever had. Extremely professional and no pressure environment. Would definitely recommend. More

by Klvalentino
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Valentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2021 -

Napoli Nissan responded

Thanks for your feedback on your recent visit to Napoli Nissan. I'm glad to hear that Ron was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Scott Haverl General Manager

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