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Napoli Nissan

Milford, CT

Overview
Employees
Reviews
Vehicles
4.6
2,545 Reviews
The Best Prices, Service & Selection in CT! Family owned and operated since 1959
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688 Bridgeport Ave

Milford, CT

06460

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Showing 2,545 reviews

June 28, 2021

Staff is always so nice and they get me in and out of there quickly. More

by ghenta1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Segui
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Jun 29, 2021 -

Napoli Nissan responded

Thanks for sharing your thoughts about your experience with Napoli Nissan. We appreciate your business and hope to see you again soon!

June 25, 2021

Good service and great advise for future repairs not waiting to long and fast respond to my needs More

by Jpala1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2021 -

Napoli Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your service experience with us to be a positive one at Napoli Nissan. Please don't hesitate to reach out if you need anything else.

June 25, 2021

They were veryCleanProfessional PoliteQuickFriendly They were very Clean Professional Polite Quick Friendly Courteous accom More

by MISSA528
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marissa Kleiner
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Jun 28, 2021 -

Napoli Nissan responded

Hello, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Napoli Nissan, we look forward to having you as one of our valued customers for many more years to come!

June 25, 2021

I dropped off my vehicle for an oil change. When I came to pick it up an hour or so later I saw a giant dent and scrapes. I told the service advisor. Immediately “damage was there” after having to argue th More

by DAVEF1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marissa Kleiner
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Jul 12, 2021 -

Napoli Nissan responded

Dave, Providing a positive experience is our top priority, so we're disappointed to hear that your service visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

June 25, 2021

Fast...good...service! That I would go back to again. More

by ronald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
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Jun 28, 2021 -

Napoli Nissan responded

Ronald, Thank you! Junior and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Napoli Nissan.

June 25, 2021

Very accommodating Mike the salesman was friendly and not pushy More

by Kylelynn20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2021 -

Napoli Nissan responded

Kyle, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you again for choosing Napoli Nissan, we look forward to having you as one of our valued customers for many more years to come!

June 24, 2021

This was the third new Nissan that I’ve leased from Napoli Nissan and I’ve happily dealt with Ricky Mills for all of them. More

by tgunn214
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2021 -

Napoli Nissan responded

Thank you so much for taking the time to share your feedback with us. Ricky and our team are delighted to learn about your positive experience and congratulations on your 3rd new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 22, 2021

I have leased and purchased from Napoli for years and plan to continue to do so. Mr. Mills is a great salesperson and has always treated us fairly. More

by lodi13
Recommend Dealer
Yes
Employees Worked With
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 22, 2021 -

Napoli Nissan responded

Here at Napoli Nissan, customer satisfaction is our #1 priority. Ricky and our team always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

June 18, 2021

Young tech. Gave wheel advice that was incorrect. Also did not do the work as requested. I had to pull my wheels and remove brake covers after I paid for the work More

by QZOCLIFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marissa Kleiner
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Jun 20, 2021 -

Napoli Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 16, 2021

Easy to talk to. Junior explained everything I had serviced on the car and the things I needed to have replaced or looked into in my next visit. More

by BTGOLF1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
Report | Print
Jun 16, 2021 -

Napoli Nissan responded

Thank you so much for your kind words for Junior, and for taking the time to leave us this wonderful service experience feedback!

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