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Napoli Nissan

Milford, CT

Overview
Employees
Reviews
Vehicles
4.6
2,757 Reviews
The Best Prices, Service & Selection in CT! Family owned and operated since 1959
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688 Bridgeport Ave

Milford, CT

06460

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Showing 2,757 reviews

November 21, 2021

Everyone at Napoli Nissan is very helpful and professional. Our whole process of trading in our lease and purchasing a new vehicle only took 3 hours. We are very happy with our 2022 Nissan Pathfi More

by EC1985
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2021 -

Napoli Nissan responded

Thank you so much for choosing Napoli Nissan! Congrats on your new 2022 Nissan Pathfinder, and let RIcky know if we can be of any more assistance! Scott Haverl General Manager

November 20, 2021

Had a minivan that broke down so I purchased another large vehicle with 3rd row seating because I needed it for my business and my family of 6. The vehicle I purchased needed a new engine after 2 days. More

by rebekah_a
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Haverl
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2021 -

Napoli Nissan responded

Rebekah, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Scott Haverl General Manager 203-877-5141 scotth@napolimotors.com

Nov 25, 2021 -

rebekah_a responded

You can contact me via email rebekah_a@aol.com or by phone 857-272-1376.

Dec 07, 2021 -

Napoli Nissan responded

Rebekah, Providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully we can get to the bottom of this. Scott Haverl General Manager 203-877-5141 scotth@napolimotors.com

Dec 22, 2021 -

rebekah_a responded

Thanks but as I suspected would happen, nobody has reached out. Communication is not something your employees have been good at since making the sale. Last person I spoke to told me my car would probably be done before the end of the month. That was in November.

November 20, 2021

Seamless transaction Ricky Mills was very kind to all my needs and questions. Beautiful car very nice people to do business with. More

by Dbettea
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2021 -

Napoli Nissan responded

It's fantastic to hear that Ricky provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Napoli Nissan! Scott Haverl General Manager

November 20, 2021

Person waiting on me knew his stuff. Answered all my questions very throughly. Very pleasant More

by eyecogsy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior Segui
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Nov 20, 2021 -

Napoli Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Scott Haverl General Manager

November 19, 2021

Went to Napoli to buy the vehicle I currently an leasing from Nissan. Even though I did not purchase the vehicle from Napoli they could not have been more helpful. Both Warren Bailey and Ricky Mills in th More

by wdobosz
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Warren Bailey
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Nov 20, 2021 -

Napoli Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Scott Haverl General Manager

November 18, 2021

I always get excellent service. No long waits. The staff is informative and helpful. Great More

by New car owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
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Nov 18, 2021 -

Napoli Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Scott Haverl General Manager

November 18, 2021

Great dealership. Ricky Mills was a great helping me pick the right vehicle hassle-free More

by MARIARODRIGUEZ1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2021 -

Napoli Nissan responded

Thank you, Maria, for your business and this review. We're happy to hear Ricky was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Scott Haverl General Manager

November 18, 2021

Found a car that best suited me, in and out very quick, would highly recommend More

by sreyes10614
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warren Bailey
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Nov 18, 2021 -

Napoli Nissan responded

Thank you for sharing your experience with us! We truly appreciate your feedback! Scott Haverl General Manager

November 17, 2021

The salesman Harrison G. did a great job! I would recommend Napoli Nissan of Milford. More

by cliffrodriguez
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Nazario Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Valentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron "Stumpy" Fiorella
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Nov 17, 2021 -

Napoli Nissan responded

Thanks for sharing your thoughts about your experience with Harrison here at Napoli Nissan. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon! Scott Haverl General Manager

November 17, 2021

The only problem was it took 2:30 for an oil change which was too long. More

by DELIANJOHN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
Report | Print
Nov 17, 2021 -

Napoli Nissan responded

Thank you for your patience! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Napoli Nissan. Scott Haverl General Manager

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