Napoli Nissan

Naz from Napoli-our 3rd Napoli Nissan and we will be back! On Saturday, Naz greeted us with a new shiny, clean 2017 White Nissan Pathfinder and we were very excited! My wife and I spent the past 3 months test On Saturday, Naz greeted us with a new shiny, clean 2017 White Nissan Pathfinder and we were very excited! My wife and I spent the past 3 months test driving cars, specifically SUV's - X2, Q5, Acura MDX, Discovery Sport, MKC, Lexus. During those months we received 3 letters from Nazario inviting us to stop by and chat about what Napoli Nissan has to offer. Our Rogue lease was up in January and we had never considered a Pathfinder. The obvious reason for Naz's long term success at Napoli is because he is a nice person, knowledgeable about the Nissan products and he is an excellent listener. He introduced us to the pathfinder which was not on our list and as it turned out, it was the perfect car for us. Naz not only matched our car requirements, but he beat the monthly lease price we were set to spend. Our daughter bought a Versa and we bought a Rogue 3 years ago. We will be back after this lease and will see our 'friend' Naz. Even if you don't think you are interested in a Nissan, you should make a trip to Napoli to see Naz and experience first class professionalism in the car sales business. A note on Finance: This is the first time we met with Ken to do the finance paperwork. Ken was incredibly personable and explained every option that was available to us. He also gave us pricelesss information regarding the credit rating companies and how they work and what to look out for in the future. Ken loves country music as much as we do - we had a some great conversation about the industry and artists. Buying a car from Napoli was a fun experience - we will be back. John & Kathy More

Amazing! This is the second car I buy from Naz and the experience was nothing short of amazing! Got a great car for a fair price! Even though, I didn't have a This is the second car I buy from Naz and the experience was nothing short of amazing! Got a great car for a fair price! Even though, I didn't have a distinct vehicle in mind Naz let me take my time and choose exactly what I wanted. My family has been purchasing our cars from this dealership and Naz for many years because of their quality cars and customer service! More

Fabulous service! Buying a car at Napoli Nissan with Andy was a great experience! Andy was professional, not pushy, and patient while we made a decision. He made us com Buying a car at Napoli Nissan with Andy was a great experience! Andy was professional, not pushy, and patient while we made a decision. He made us comfortable as he walked us through the process! Top notch salesman! We would absolutely recommend this dealership! More

Beware! Let me start with the Pros....Ok done!!! Do NOT waste your time here! So being that in the past I have had some ok success with this dealer I decided Let me start with the Pros....Ok done!!! Do NOT waste your time here! So being that in the past I have had some ok success with this dealer I decided to give them another shot. Went online, picked a car, did the credit application. I get a call from sales..."Let me run some numbers and ill call you". That he did, seeing on my credit report that they did check my credit. I said in my email and to the sales person over the phone I need to be at $400 a month. No more! That was with a trade I was backwards in and $2500 down. He said it would work no problem... Went to the dealer Saturday 11/5/16. Looked at a few cars and I really did not like anything. Coming from the automotive field, it seems that they do not check the cars before they sell them. So after driving a few cars, knowing I could not go out of my price range I was ready to leave. The sales manager and sales person said I have so many more cars that would work. So me wanting to buy a car said "If you can keep me within my payment, lets go for it" Asked for All wheel Drive, Drove a car said lets go for it, after waiting on them, I did some research and found out it was not AWD. Good thing I checked. To believe I would trust them to do what is best for me! ,HA!!!!! Finally we chose a Rogue. It had a hole in the back seat, but the sales manager said they would take care of it. He said that they would give me a loaner one day, fix it and I would be good to go. I was like perfect. Lets do it. Simple right???? HAHAHAHAHA NOPE! (When I went back the next day it was like nope I don't think that is going to happen. I said I don't want the car then and like that it was back on the table) Sat there for 2 more hours waiting to fill out my paper work. Finally I told them I had to leave. They put me on a dealer plate and said I could come back on Sunday. That was ok. They were "helping" me. Finally went back. Sat again for an hour. Started the paperwork and BAM my $400 a month payment went up another $125 to$175 a month. MAGIC. Long story short. Read all the reviews. Look at the DMV complaints against this place and make your own decision. I know I was not the easiest to get approved but don't waste my time. I waited a day to do this review. If I did it that day it would of been worse. DO NOT GO HERE. I can't stress that enough. 5 total cars from this place and this is what you get. Signed a never ever again pissed off former customer. More

Awesome My experience here was great! The Representative Nazario was amazing and explained everything thoroughly. I've gone to other dealerships and none hav My experience here was great! The Representative Nazario was amazing and explained everything thoroughly. I've gone to other dealerships and none have made he impression that Napoli made on me! More

Naz and Gina turned it around! What started as a less than perfect expeirence turned out to be a Wonderful expierence with the help of Naz and Gina. They fixed a problem that was v What started as a less than perfect expeirence turned out to be a Wonderful expierence with the help of Naz and Gina. They fixed a problem that was very frustrating. Not only did they fix the problem they followed up to see if they did everything right. And they sure did. If not for Naz and Gina I think I definately would not have purchased my car from Nissan. Thank you to both of you from the bottom of my heart. Jean Foley More

The sale person was very good I will always come back if I need a car or I will send my friends to get one there .Nazario Santos is a great sale man very polite respectful and frie I will always come back if I need a car or I will send my friends to get one there .Nazario Santos is a great sale man very polite respectful and friendly he understand everything when I first walk in to the dealership no one pay attention to me he just come out of the back tell me his name ask me if any one help me I told him the true no they where looking at like I was stupid that don't belong there but thank God he was there he is good at his job More

Excellent Service This is the third car that I've bought from Napoli Nissan and they have always provided great service. It was a pleasure doing business with Nazario, This is the third car that I've bought from Napoli Nissan and they have always provided great service. It was a pleasure doing business with Nazario, who handled the sale for all of my cars. Thanks! More

Great dealership Naz was so helpful and is always a pleasure to do business with! Everyone at Napoli is helpful and go above and beyond expectations!! Will certainl Naz was so helpful and is always a pleasure to do business with! Everyone at Napoli is helpful and go above and beyond expectations!! Will certainly recommend to everyone looking for a car! Thank you again guys!!! More

AMAZING EXPERIENCE! My husband and I came to Napoli to browse inventory and get pricing on a few vehicles we had been researching. We were given so much assistance and t My husband and I came to Napoli to browse inventory and get pricing on a few vehicles we had been researching. We were given so much assistance and they helped us pick out the right car, with the right features, and even let us drive the car to lunch to debate our financing options! Vinny was super helpful and was eager to answer all of our questions in a timely fashion. He showed us multiple cars in different colors, sizes, and helped us narrow our search based on our features! More