Napoli Kia
Milford, CT
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,523 reviews
Kia Did a Wonderful Job Replacing My 2013 Optima Kia Engine & Manifold. it Took 4 days n a wake up lol … Excellent Maintenance…. Engine & Manifold. it Took 4 days n a wake up lol … Excellent Maintenance…. More
Service area is clean. Waiting ares also clean and comfortable. Friendly staff, and professional. Mechanics do a wonderful job. Waiting ares also clean and comfortable. Friendly staff, and professional. Mechanics do a wonderful job. More
Best Sales Person I've ever encountered! Enjoys job, cares about customers & their satisfaction. Thorough, informative, accommodating, attentive. Listen to me/addressed all concerns. Great Enjoys job, cares about customers & their satisfaction. Thorough, informative, accommodating, attentive. Listen to me/addressed all concerns. Great personality/attitude, relatable! Very professional! Would highly recommend him. Positive experience! More
I had a great visit w/service dept Jennifer handled all my needs as professional as possible! My Kia was fixed 100% and Jen was absolutely helpful kind and Informative! Thank you Napoli KIA! my needs as professional as possible! My Kia was fixed 100% and Jen was absolutely helpful kind and Informative! Thank you Napoli KIA! More
Excellent n professional team work n every department real clean Work be done on time. real clean Work be done on time. More
Friendly efficient service Jennifer welcomed me to come in, even though I forgot my appointment. When I called she said it would be fine to come late. After my car was serviced she walked me out to my car in, even though I forgot my appointment. When I called she said it would be fine to come late. After my car was serviced she walked me out to my car and removed the plastic covering the seat. She was friendly and engaging. More
Been three months and i am yet to receive a refund. They don't answer your calls or reply back to voice mail big time cheaters!! They don't answer your calls or reply back to voice mail big time cheaters!! More
I had an appointment for an oil change today; Courtney was very nice and professional. She even tried her best to get me out so I wouldn’t be late for work! Thank you I made it in time!! was very nice and professional. She even tried her best to get me out so I wouldn’t be late for work! Thank you I made it in time!! More
As always, a positive experience. I find the inspection video very helpful in explaining and showing the car’s condition. It saves time, and I can replay it if I need to clarify any i I find the inspection video very helpful in explaining and showing the car’s condition. It saves time, and I can replay it if I need to clarify any issue that was found. Marissa is always friendly and informative and does her best to make sure I’m satisfied with the service performed on my Optima. More