Napleton's West Palm Beach Hyundai

good news Their are dealerships who making buying a car pleasurable.I found Napleton's salesman to be fair and responsive.I purchased a car and was out the door Their are dealerships who making buying a car pleasurable.I found Napleton's salesman to be fair and responsive.I purchased a car and was out the door in two hours and ten minutes. The only thing I was missing was my deposit check and lunch,which I later found out I could have gotten at the service department for free. More

Finance Scam I went to this dealership this weekend and bought a CPO 2014 Hyundai Sonata. The car is great, but the sales and financing experience was lacking. I w I went to this dealership this weekend and bought a CPO 2014 Hyundai Sonata. The car is great, but the sales and financing experience was lacking. I went in knowing that I wanted to look at two used cars I had already researched (Ford Fusion and the Hyundai Sonata). I am happy with my choice, but my sales guy was pushy and would not really even entertain the idea of looking at the Ford, instead he wanted me to look at new cars. The process took a few hours and when I finally got into the finance office I was disappointed. Just like I had researched the cars, I had also researched the finances pretty thoroughly. I knew going in that I was pre-approved for a %3.99 72 month loan, and I had already done most of the calculations including down payments, tax, fees etc. The final cost of my loan should have been about $16,000 and brought me to payments of $250 a month (using the loan calculator of the bank I am approved through), but the financial manager told me my monthly payments would be $272. I asked him what the cause was and he didn't have an answer. I told him that's not the numbers I came up with and he just looked at me like I was stupid. I asked him if we could negotiate the dealer fees and he said no, that's their profit. So to "make me feel better" he said he could work in the GAP protection, oil changes etc. which would only bring the payments up to $279. I conceded that a $7 difference was worth the services so I agreed. I had already been there 3 1/2 hours at this point so I didn't look to closely at the paperwork with the final numbers (my fault, but he was also rushing me in a fairly condescending manner). The more research I did once I got home and looked at the paperwork it turns out that he charged me the full price for the extra services and must have just lied about the monthly payment the first time with the intention of working them in, because if I take away the cost of the extras, my payments would in fact be $250. Luckily I realized this only days later and I can cancel the services if I want, but I am not very happy with the experience. I am 23 and a first time car buyer and I tried to do my research, but they made me question myself and took advantage. Definitely learned my lesson. More

Lease It was an amazing experience to meet Melissa at City Place who invited me to test drive the Hyundai Santafe at Huyndai Napleton. Since the moment I ca It was an amazing experience to meet Melissa at City Place who invited me to test drive the Hyundai Santafe at Huyndai Napleton. Since the moment I came into the dealer, and after I had visited three other dealers, they were the only one who made me feel as a customer and not as if they were making me a favor. Sales people were very professional and friendly at the same time. I was very well treated. I'm 100% satisfied with the experience and with the car. I'm in love with my Santa Fe limited ultimate!!! More

Extraordinary! Napleton Hyundai in West Palm Beach the service provided was excellent. Tony was the manager on duty at the time and he made sure that my experience w Napleton Hyundai in West Palm Beach the service provided was excellent. Tony was the manager on duty at the time and he made sure that my experience was a memorable and enjoyable one. the purchase made that day for my 2015 Genesis was well spent that day at the dealership. - I was very pleased. I will recommend Napleton Hyundai in West Palm Beach to everyone. Raul the GM was very welcoming and understanding , he was making sure that the time spent was minimal and that everything went smooth; which it did. A very satisfied Consumer. Thank you again to Napleton Hyundai of WPB. More

Quick and painkess I purchased my car at Napleton because it was the dealership associated the Costco sales program. With that, I'm glad I went there. John was great to I purchased my car at Napleton because it was the dealership associated the Costco sales program. With that, I'm glad I went there. John was great to work with and made my car buying experience very easy. I am so happy with my car and will look to Napleton for my next when that time comes. More

incredible Amazing, great the people were so nice and friendly I'm doing all my deals with them. Everyone was great friendly patient knowledgeable never had suc Amazing, great the people were so nice and friendly I'm doing all my deals with them. Everyone was great friendly patient knowledgeable never had such a great experience at a dealership More

I had a great experience in purchasing 2014 sonata car from I purchase my 2014 Sonata from salesman Shelby Jefferson. Shelby Jefferson had patience with me because I wanted to see several types of cars. Shelby I purchase my 2014 Sonata from salesman Shelby Jefferson. Shelby Jefferson had patience with me because I wanted to see several types of cars. Shelby Jefferson serve me with a smile, kindness. Shelby Jefferson knows how every Hyundai function n operates, he's very knowledgeable. I will most definitely come back to NPB Hyundai for my next car. Thanks for a great experience Mr. Jefferson More