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Napleton's Valley Hyundai
Aurora, IL
2,584 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,584 reviews
January 25, 2020
We had a wonderful experience. Very fast and straight forward. Jordan was profesional, courtesy, and has a great sense of humor. I would recommend Napleton highly. Brian D forward. Jordan was profesional, courtesy, and has a great sense of humor. I would recommend Napleton highly. Brian D More
by brian
Employees Worked With
Jordan
January 24, 2020
Goran was a wonderful salesman! He listened to what I wanted and never made me feel pressured. He worked with me to make sure I got what I wanted and was happy with it. He has also been very attentive w wanted and never made me feel pressured. He worked with me to make sure I got what I wanted and was happy with it. He has also been very attentive with his follow ups to check in and see how things are going. Overall this was my best car buying experience ever. More
by Jenni.newcomer
Employees Worked With
Goran Milidrag
January 24, 2020
This is the second car we purchase from nizar. He always is straight forward with us and helps is every way possible. I will keep buying from him. is straight forward with us and helps is every way possible. I will keep buying from him. More
by Jordan.richards922
Employees Worked With
Other Employees :
Nizar Assria, Aneisha Landrum, Keayana Gaona, Derek Urban
January 24, 2020
I just purchased my brand new 2020 Hyundai Elantra from this dealer. I am very confident and happy with my purchase . I will definitely recommend everyone here. this dealer. I am very confident and happy with my purchase . I will definitely recommend everyone here. More
by Beverlydobbs
Employees Worked With
Other Employees :
Nizar Assria, Derek Urban, Belsie Solis
January 21, 2020
We worked with dealer Joe Williams to get my mom outfitted with a Hyundai Tucson. You know how painful the car buying process can be, however, Joe Williams made it SUPER EASY and kept us informed ev outfitted with a Hyundai Tucson. You know how painful the car buying process can be, however, Joe Williams made it SUPER EASY and kept us informed every step of the way, and explained all the features afterwards, before we drove off with the car! He was SO amazing that 5 months later, when we went to get a Palisade from the same dealership, we asked him, by name. I will probably only work with Joe from here on out...when you go to Napleton Valley Hyundai, ask for Joe, he will be sure to make the experience worthwhile! More
by Hira H.
January 21, 2020
Friendly I just bought a 2020 Hyundai Kona at Napleton's Valley Hyundai. My salesperson was Dion Allen and he worked hard to show find the right vehicle for me I just bought a 2020 Hyundai Kona at Napleton's Valley Hyundai. My salesperson was Dion Allen and he worked hard to show find the right vehicle for me. I thought I knew what vehicle I wanted but it's not made anymore so he found the right vehicle for me! I would say he made my day and I was very satisfied with the final deal. If you need a vehicle, I would recommend that you look him up! More
by arstefanic
Employees Worked With
Dion Allen
January 20, 2020
We dealt with Ben Marlowe and will definitely go back to him if need be in the future. He got us a great deal and answered all of our questions. him if need be in the future. He got us a great deal and answered all of our questions. More
by Stelmack9
Employees Worked With
Benjamin Marlowe
January 20, 2020
Purchased a 2020 Venue today and had the best salesman Michael Cummings! Clean facility, friendly workers and I felt comfortable during the entire buying process. Would highly recommend buying your vehi Michael Cummings! Clean facility, friendly workers and I felt comfortable during the entire buying process. Would highly recommend buying your vehicle from this dealership! More
by Chrissy
January 18, 2020
Great service Very professional and helpful W oh re Great service Very professional and helpful W oh re there for about 3hrs and left with a new car. Will definitely recommend them to our friends Great service Very professional and helpful W oh re there for about 3hrs and left with a new car. Will definitely recommend them to our friends More
by Bernie Villa
