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Napleton's Auto Park of Urbana - Service Center

Urbana, IL

4.8
625 Reviews

625 Reviews of Napleton's Auto Park of Urbana - Service Center

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January 30, 2023

Great service with lots of updates throughout the process. I really like the convenience of the valet service too. More

by maggieb
Recommend Dealer
Yes
Employees Worked With
Todd Ballard
Report | Print
Feb 01, 2023 -

Napleton's Auto Park of Urbana responded

We're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with.

January 28, 2023

Jessica has been very helpful with all my needs regarding the work on my vehicle today. More

by Lindadarlenecampbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Huskisson
Report | Print
Jan 30, 2023 -

Napleton's Auto Park of Urbana responded

Hi, we're glad to hear you found Jessica to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

January 27, 2023

Stood behind transmission warranty with Jessica’s help. Service has continued to be smooth and timely. More

by Lonnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
Jan 30, 2023 -

Napleton's Auto Park of Urbana responded

Hi Lonnie, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

January 27, 2023

Voug Vanderburgh at napleton's Auto park did an excellent job on my vehicle. Definitely bring my vehicle back here anytime I have need for it. More

by OdunayoOke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
Report | Print
Jan 30, 2023 -

Napleton's Auto Park of Urbana responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

January 27, 2023

Love the amenities while I wait. Great service. Always bring my Kia & now my husband’s Hyundai Thanks James More

by Cruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Jan 30, 2023 -

Napleton's Auto Park of Urbana responded

Hi, we're glad to hear you found our staff to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

January 27, 2023

Friendly service. I really like that they keep you updated throughout the process. I wouldn’t take my car anywhere else. More

by Camden Burd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger
Report | Print
Jan 30, 2023 -

Napleton's Auto Park of Urbana responded

Hi Camden, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

January 27, 2023

My car tires were replaced in the time frame previously discussed and agreed upon with Roger. More

by balcor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger
Report | Print
Jan 30, 2023 -

Napleton's Auto Park of Urbana responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

January 27, 2023

Jessica was very prompt and helpful during my recent visit to address a recall on my vehicle More

by LIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
Jan 30, 2023 -

Napleton's Auto Park of Urbana responded

Hi, we're glad to hear you found Jessica to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

January 27, 2023

Very helpful, kind and always on time for appointments and are not pushy when your vehicle needs work that is requested and you don’t want to do at that time. More

by Kdmullen1
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Jan 30, 2023 -

Napleton's Auto Park of Urbana responded

Hi, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

January 27, 2023

This is the dealership you want to purchase a vehicle from. I’ve bought my vehicle in 2009 and have no complaints about anything. More

by Kdmullen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Rice
Report | Print
Jan 30, 2023 -

Napleton's Auto Park of Urbana responded

Hi, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

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