Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Napleton's Auto Park of Urbana
Urbana, IL
2,518 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,518 reviews
August 17, 2018
Richard Medlen is awesome!!! Richard will take the time to listen and work with you to find a vehicle that will meet your needs. Contact him today for assistance!!!! Richard will take the time to listen and work with you to find a vehicle that will meet your needs. Contact him today for assistance!!!! More
by Wmedlen
Employees Worked With
Richard Medlen
August 17, 2018
Review for Rich Medlen Rich always takes the time to listen to customers. Great personality. Easy to work with. Makes you feel at ease. Did not feel pressured by him. Rich always takes the time to listen to customers. Great personality. Easy to work with. Makes you feel at ease. Did not feel pressured by him. More
by Kmed
Employees Worked With
Richard Medlen
August 16, 2018
Excellent! Sam is excellent to work with. We’ve purchased two vehicles with Sam as our salesman. Couldn’t be happier. He is friendly, helpful and follows through Sam is excellent to work with. We’ve purchased two vehicles with Sam as our salesman. Couldn’t be happier. He is friendly, helpful and follows through on everything, and takes care of everything. 100% reliable and just a great person to work with. More
by 4run
August 14, 2018
Great dealership. Great friend in Jim Stevens,only one I know and trust completely. I really like the Toyota brand in trucks and SUVS. I WOULDN'T HAVE ANOTHER KIND. TOY Great friend in Jim Stevens,only one I know and trust completely. I really like the Toyota brand in trucks and SUVS. I WOULDN'T HAVE ANOTHER KIND. TOYOTA'S ARE AS THEY ARE ADVERTISED. More
by R.kellerhals
Employees Worked With
Jim Stevens, great person, good friend, good honest salesman.
August 14, 2018
Comfortable and informative 2nd vehicle This is where I buy..... A very comfortable and pleasant environment. Not pushy, I have always and will continue to recommend Napelton 2nd vehicle This is where I buy..... A very comfortable and pleasant environment. Not pushy, I have always and will continue to recommend Napelton Auto of Urbana More
by So House
August 14, 2018
Great person. Great salesman Richard is a great person and a great salesman. He is very caring and honest. I would definitely recommend Richard as the salesperson to seek out. Richard is a great person and a great salesman. He is very caring and honest. I would definitely recommend Richard as the salesperson to seek out. More
by Ward, MS
August 13, 2018
Top Service from a Top Salesman If you need a Toyota be sure to see Richard Medlen at Napleton’s in Urbana! He will get you in a Toyota to fit you or your family needs! If you need a Toyota be sure to see Richard Medlen at Napleton’s in Urbana! He will get you in a Toyota to fit you or your family needs! More
by Ward2005
August 13, 2018
If you want an excellent car, see Richard Medlen If there is a certain car you want, go visit Richard Medlen and tell him your wishlist, he will be able to find the perfect car for you! If there is a certain car you want, go visit Richard Medlen and tell him your wishlist, he will be able to find the perfect car for you! More
by Kelly39
August 11, 2018
First car! Don out of the Toyota dealership did a WONDERFUL job of helping me out to lease my first car!! I am so happy with it. The experience and service was a Don out of the Toyota dealership did a WONDERFUL job of helping me out to lease my first car!! I am so happy with it. The experience and service was awesome! More
by Abbskm96
August 11, 2018
Awesome Experience This was my second experience working with Don at Toyota to lease a vehicle. He made us feel at ease and we felt he was really working with us to get This was my second experience working with Don at Toyota to lease a vehicle. He made us feel at ease and we felt he was really working with us to get my daughter her car. I would definitely recommend seeing Don for all your leasing and buying needs. Thanks for a wonderful experience! More
by LisaM341
