Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Napleton River Oaks Hyundai Kia Genesis
Calumet City, IL
1,838 Reviews
We are a family owned and operated dealership that has been in business since 1931 with a focus on customer satisfaction and retention, come see we we have been "Second to none since 1931" today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,838 reviews
November 25, 2019
The buying experience was better than I thought. I wanted to send Kudos to Lord for his making my car experience much better than previous experiences. Lord made sure he followed up with me to make s I wanted to send Kudos to Lord for his making my car experience much better than previous experiences. Lord made sure he followed up with me to make sure everything was going well. All of my requests to Lord were honored. Jennifer R More
by Jennifer R
Employees Worked With
The finance mgr whose name starts with a V.
November 25, 2019
The best first car buying experience ever with David Figueroa. He was very down to earth and very honest. He made my car buying experience as smooth as possible. He was very professional and highly reco Figueroa. He was very down to earth and very honest. He made my car buying experience as smooth as possible. He was very professional and highly recommended. More
by Bdory99
Employees Worked With
David Figueroa
November 23, 2019
Great experience at the dealership 👍 with Cassandra,. She took a great amount of time with me today. She set up an email account showed me how to work it also. I will be back and refer others She took a great amount of time with me today. She set up an email account showed me how to work it also. I will be back and refer others More
by Stephenenis68
November 19, 2019
Cassandria’s team was very kind and prompt. She contacted me for a trade in (on my second purchase here) and provided excellent service. She made a list of my needs and put me in the perfect vehicl contacted me for a trade in (on my second purchase here) and provided excellent service. She made a list of my needs and put me in the perfect vehicle. I love my new car! Thanks you guys again! More
by Camille.reed438
Employees Worked With
Zuvonte Madison
November 18, 2019
James was very attentive the moment we stepped into the car lot. He took great note of our needs and made sure they were met. We would highly recommend him to another friend. car lot. He took great note of our needs and made sure they were met. We would highly recommend him to another friend. More
by Naomi
November 18, 2019
There is only one word- Outstanding. This is the second lease and extremely professional and made process easy. Will be doing business again. James was awesome lease and extremely professional and made process easy. Will be doing business again. James was awesome More
by Marine0231
November 13, 2019
Dealer charges tax before rebates which is wrong you pay on full prices! Wont knock any other incentives off and tries to sell you other package crap. Would not let me talk to sale lady everything that was on full prices! Wont knock any other incentives off and tries to sell you other package crap. Would not let me talk to sale lady everything that was talked about over phone many times More
by gassprint1
Employees Worked With
November 13, 2019
This was a great experience especially this is my first car purchase brand New thank you so much wonderful place good poeple very nice love it car purchase brand New thank you so much wonderful place good poeple very nice love it More
by 1jennymgreen1
