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Napleton River Oaks Hyundai Kia Genesis

Calumet City, IL

4.7
1,838 Reviews
We are a family owned and operated dealership that has been in business since 1931 with a focus on customer satisfaction and retention, come see we we have been "Second to none since 1931" today!
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1985 River Oaks Dr

Calumet City, IL

60409

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Showing 1,838 reviews

April 24, 2020

Thank you Andre and Kia Napleton for helping me get my new 2020 Kia Optima! The staff was very friendly and informative highly recommend them!!! More

by Morris.jamesjr
Recommend Dealer
Yes
Employees Worked With
Andre
Apr 27, 2020 -

Napleton River Oaks Hyundai Kia Genesis responded

James, thank you for your support! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Napleton's River Oaks Kia!

April 21, 2020

Mr. Solomon Yemeni was great. He made the process easy and fast. I didn’t sit in the dealership for hours like at other dealerships. This was the greatest car buying experience I ever had. More

by courtneysims0
Recommend Dealer
Yes
Employees Worked With
Solomon Yemani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2020 -

Napleton River Oaks Hyundai Kia Genesis responded

Congratulations on your new car! We're glad to hear our staff took such great care of you! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 18, 2020

Cassandria, was the best! At first, I didn’t know if I was able to get a car; but she and Tim made it happen! She was so sweet, personable, professional, and down to earth. Honestly, buying a car can be s More

by William Washington Jr.
Recommend Dealer
Yes
Apr 20, 2020 -

Napleton River Oaks Hyundai Kia Genesis responded

William, we appreciate you choosing Napleton's River Oaks Kia! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you! We hope you continue to choose us for all your automotive needs! Take care!

April 18, 2020

This dealership has help me finance my first car. I had a wonderful experience here at this dealership here at river oaks Kia.i bought a Kia stinger More

by FByndum
Recommend Dealer
Yes
Employees Worked With
Lord Obas
Apr 20, 2020 -

Napleton River Oaks Hyundai Kia Genesis responded

We appreciate you choosing Napleton's River Oaks Kia! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

April 14, 2020

Worst Service I have every experioence! I took my 2018 Kia Optima in for service because my sunroof wouldn't completely close. Service department charged me $444.00 to tell me I needed to sp More

by ecalabash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ken Mint
Apr 15, 2020 -

Napleton River Oaks Hyundai Kia Genesis responded

Sorry to hear about this, but your car is out warranty by miles, but we still worked with you and Kia and got the parts covered as a good will gesture for you, and the amount you paid so far would apply toward the labor charge if you went forward with the repairs your car needs, so you did not lose anything, and if you change your mind in the next 30 days we would still honor what you paid toward the total labor cost to repair your issue, and the part only would be covered by Kia.

April 04, 2020

An Excellent Exprirence They found a good used car for me at a good price. All the employees I worked with gave me excellent service. I was given excellent instruction on ho More

by happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ziggy Grabowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Obas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zuvante Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2020 -

Napleton River Oaks Hyundai Kia Genesis responded

Congratulations on your new car! It is great to hear our staff was pleasant to work with. We hope you continue to choose us for all your automotive needs! Take care!

March 27, 2020

Cassandria is a great saleswoman, very helpful, experienced and polite. Financing went quick and fast with Ryan. I would highly recommend Napleton River Oaks Kia! More

by mellingham
Recommend Dealer
Yes
Mar 29, 2020 -

Napleton River Oaks Hyundai Kia Genesis responded

Here at Napleton's River Oaks Kia, we understand your time is valuable. Thank you for letting us know how your experience was. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

March 23, 2020

I just purchased a car from Napleton Hyundai. Car buying is not one of my favorite things to do. Although, our sales associate made it a wonderful experience. Solomon Yemani was amazing, he worked to get us More

by rickim110
Recommend Dealer
Yes
Employees Worked With
Solomon Yemani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2020 -

Napleton River Oaks Hyundai Kia Genesis responded

Congratulations on your new car! It is great to hear our staff was professional and pleasant to work with. We hope you continue to choose us for all your automotive needs! Take care!

March 21, 2020

Definitely a five star experience from start to finish. Professional, informative and compassionate throughout the entire process. This is my third purchase and I plan to return in the near future. More

by ariscar 2017
Recommend Dealer
Yes
Employees Worked With
Cortez Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2020 -

Napleton River Oaks Hyundai Kia Genesis responded

Here at Napleton River Oaks Hyundai, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again! Our team is available should you require any extra help.

March 21, 2020

Cortez makes magic happen on a regular basis. Been dealing with both he and Ziggy for about 9 years and the service I have received is second to none More

by M. Hughes
Recommend Dealer
Yes
Employees Worked With
Cortez Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2020 -

Napleton River Oaks Hyundai Kia Genesis responded

Here at Napleton River Oaks Hyundai, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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