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Napleton Nissan
Schererville, IN
204 Reviews
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204 Reviews of Napleton Nissan
May 01, 2026
I purchased a 2023 Nissan Rogue and it's beautiful inside. My husband and I noticed some scratches along the sides like somebody keyed the car, a few scuffs on the bumpers and the wheel had some scrap inside. My husband and I noticed some scratches along the sides like somebody keyed the car, a few scuffs on the bumpers and the wheel had some scrapes on it. We were told that they would buff out The scratches and make it look nice. I brought it back in and they gave me a loaner. A week and a half later I went to pick it up and nothing was done. They said they couldn't get the scratches out. Why would they promise that? I know if they sent it to a regular body shop there could be something done. I would have never purchased the car if they hadn't made that promise! I'm waiting for the manager to call me to see if we can rectify this problem More
by bethtom2003
Employees Worked With
Rick, Dan Anderson
March 09, 2026
I took my vehicle to the service center to repair a simple CarPlay issue this morning , and was tried to upsell on speakers and other things I .. really didn’t need. I took it to another shop and they simple CarPlay issue this morning , and was tried to upsell on speakers and other things I .. really didn’t need. I took it to another shop and they lied. Flat out. Tried to sell me $5000 of services I didn’t need A. Another audio shop said I DID NOT need but one speaker , a tiny one, and it definitely was not as expensive as the ones I were quoted. B. I tried talking to the man that did my service , then ended up mentioning to the service manager Gavin about this issue and the technical service bulletin that DID apply to that issue , and it DID apply to my VIN ( I checked with the NHSTA, and Nissan customer service) and he flat out told me to my face that it did not apply. Which was completely incorrect. Take caution when getting your vehicle serviced here . Oh not to mention the $205 diagnostic fee for lying . More
by NissanGirl344
Employees Worked With
Gavin
October 30, 2025
It’s been 65 days since I was promised a refund check, and I still haven’t received it. I’ve called multiple times and keep getting new excuses — the latest being “the person who signs checks isn’t around and I still haven’t received it. I’ve called multiple times and keep getting new excuses — the latest being “the person who signs checks isn’t around.” Dan, the head of the finance department, has known about this issue and still hasn’t resolved it. A simple refund should not take over two months. This delay is not my fault — it’s a complete lack of accountability and professionalism. If this is how refunds are handled under Dan’s watch, customers deserve to know before doing business here. I expect my refund immediately, not another round of excuses. More
by m_talamantes09
Employees Worked With
Dan in finance
September 22, 2025
I purchased a 2013 Toyota RAV4 recently and had a terrible experience with Napleton Nissan in Schererville. The morning after my purchase I noticed a shudder while driving. I took the vehicle to an i terrible experience with Napleton Nissan in Schererville. The morning after my purchase I noticed a shudder while driving. I took the vehicle to an independent mechanic, who found a cut in the left-rear tire that made the car unsafe to drive (see photos). When I contacted the dealership they offered only to replace the tire, refused to cancel the sale, and dismissed my concerns about the drivability issue. I would caution anyone considering buying from this dealership to be careful who they do business with. This was an unsafe condition missed at sale and I do not recommend doing business with them based on my experience. More
by Chris Abarca
Employees Worked With
Michael Wrona
December 29, 2023
I had such a great experience at Napleton of Schererville. Rick was our sales associate and he assisted my boyfriend and I in getting us exactly what we wanted. Rick was patient and understandin Schererville. Rick was our sales associate and he assisted my boyfriend and I in getting us exactly what we wanted. Rick was patient and understanding and was great to work with Jon. The general manager was also very helpful and kind, I love my new vehicle and I’m so glad this process was nice and smooth ! More
by Chelsea Slaninka
Employees Worked With
Dan
December 24, 2023
Liz and Kristy were very professional, inviting and no-nonsense. When we arrived Kristy welcomed us by offering coffee or other drink. She then introduced us to Liz who was a phenomenal salesperson. Li no-nonsense. When we arrived Kristy welcomed us by offering coffee or other drink. She then introduced us to Liz who was a phenomenal salesperson. Liz was professional, personable, knowledgeable and treated us with great respect. Overall my wife and I had a great experience! More
by Coachpal
Employees Worked With
Liz Anderson, Kristy
December 20, 2023
Everyone at this dealership was phenomenal! The service I received was A+! Kristy was AMAZING! Liz answered all of my questions and concerns! Even John Anderson (the manager) personally shook m The service I received was A+! Kristy was AMAZING! Liz answered all of my questions and concerns! Even John Anderson (the manager) personally shook my hand and welcomed me! The finance guy Dan made me feel at ease and walked me through ALL the financing options with ease. I am EXTREMELY happy with my new Rogue and the Napleton Nissan team! THANK YOU ALL for a GREAT experience! Highly recommend them! More
by jenczyz62
Employees Worked With
Kristy czyzniejewski, Liz, and an.
December 10, 2023
I went to trade-in my car and check out a few cars I was interested in. I met with Rick and he was very helpful with my trade-in and new car purchase. I told him my budget and he didn’t try to sell me a car interested in. I met with Rick and he was very helpful with my trade-in and new car purchase. I told him my budget and he didn’t try to sell me a car that was not something I was comfortable with. I drove off the lot with a brand new car. Thank-you to the Nissan team in Schererville, would highly recommend!! More
by Francesca
Employees Worked With
Rick Baron
