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Napleton Elmhurst Hyundai
Elmhurst, IL
1,159 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,159 reviews
September 19, 2023
I worked primarily with Victoria. Her customer services was excellent. She was easy to relate to and very knowledgeable for the entire process from initial test drive to showing me Her customer services was excellent. She was easy to relate to and very knowledgeable for the entire process from initial test drive to showing me how all of the features of my new vehicle worked. More
by katiecondron1
Verified CustomerEmployees Worked With
Victoria, Brian Craig, ARNOLD CRUZ
September 18, 2023
Always pleased with the service dept. at Wilkins Hyundai. While there was a hiccup around scheduling a recall, Nick offered to include it in my appt. Thank you! at Wilkins Hyundai. While there was a hiccup around scheduling a recall, Nick offered to include it in my appt. Thank you! More
by TONIPOTENZA
Employees Worked With
Nick Fornero
September 18, 2023
Andrew was are very helpful as always he ensures to give prime attention to the detail that’s needed to ensure my vehicle is working. I appreciate all his help always. prime attention to the detail that’s needed to ensure my vehicle is working. I appreciate all his help always. More
by daltonrhonda72
Employees Worked With
Andrew Merki, Barry Eisenman
September 17, 2023
One thing comes to mind. When replacing a car battery that will wipe out all of the radio settings on the satellite radio if it's set up. What would be good if I had to make When replacing a car battery that will wipe out all of the radio settings on the satellite radio if it's set up. What would be good if I had to make a suggestion is for you folks to take a snapshot of the existing settings and leave it somewhere where I can access them to make resetting all of the radio stations much easier than reprogramming the entire device. Thanks so much for listening. More
by Pete
Employees Worked With
Omar Barhoum
September 16, 2023
After going back and forth for many days waiting to hear the status of our car, we were finally told that Hyundai would do NOTHING for us. We were told we needed a new engine that would cost $15,OOO!! Hyu the status of our car, we were finally told that Hyundai would do NOTHING for us. We were told we needed a new engine that would cost $15,OOO!! Hyundai would do nothing to help us or work with us. Shameful. I will never buy a Hyundai again, and I have told others not to as well. More
by jenhermie
Employees Worked With
Randy, but I believe he is no longer working there.
September 16, 2023
Very clean and everyone was helpful and friendly and went out of their way to help me out of their way to help me More
by xmasbaby52
September 15, 2023
The service here at Wilkins Hyundai has always been exceptionally good. Thank you to all the great staff here at Wilkins. exceptionally good. Thank you to all the great staff here at Wilkins. More
by williamgsnead
