Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Napleton Elmhurst Hyundai

Elmhurst, IL

Overview
Employees
Reviews
3.9
1,159 Reviews
Contact Dealership
View Awards

750 N York Rd

Elmhurst, IL

60126

Directions

By Type

Showing 1,159 reviews

June 27, 2023

The buying process was so nice, so not normal but things fell apart at service. They can't seem to get their act together. More

by mtrapani
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Davis
Print
Jun 28, 2023 -

Napleton Elmhurst Hyundai responded

We're extremely sorry that you had to face such difficulties, problems in customer service is not something we are known for. As you can see from our other reviews, we pride ourselves in providing great customer service. There are times when in any business things unfortunately get a little backed up. It is never our intention to make any of our valued customers unhappy, and hopefully will give us a chance to make this up to you in the future. Sincerely, Steve Foresta Operations Manager

June 27, 2023

Brought two keys in to replace batteries and now one of the keys does not work. More

by ALI_R_AMIN
Workmanship
Recommend Dealer
No
Employees Worked With
Do not know
Print
Jun 28, 2023 -

Napleton Elmhurst Hyundai responded

Ali, Please call me so I can personally resolve this issue. Steve Foresta Operations Manager 630-279-3000 X415

June 27, 2023

The dealership was fine. I guess I need 15 words. This should get me there. More

by anujandmaggie
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nick Fornero
Print
Jun 28, 2023 -

Napleton Elmhurst Hyundai responded

Thank you for the 5 STAR REVIEW! Have a great day, Steve Foresta Operations Manager

June 27, 2023

Great job Great job Great job Great job Great job Great job Great job Great job! More

by ricky82153
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Andrew Merki
Print
Jun 28, 2023 -

Napleton Elmhurst Hyundai responded

Thank you for the 5 STAR REVIEW! Have a great day, Steve Foresta Operations Manager

June 26, 2023

Prompt, courteous, and to the highest quality. It's why we buy our cars at Wilkins. More

by FOURKATS4ME
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Barry Eisenman
Print
Jun 28, 2023 -

Napleton Elmhurst Hyundai responded

Thank you for the 5 STAR REVIEW! Have a great day, Steve Foresta Operations Manager

June 26, 2023

Cory is Super wonderful as he was able to understand us very well and helped us to take best decision that we will thank him always. He did not pressurize us at all during whole experience and trying to in More

by pawankugoyal
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Cory Applewhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Corner
Print
June 24, 2023

Luis was nice to work with and made the buying process easy and quick. I would recommend Wilkins Hyundai! More

by Carol W
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nick Corner, Luis Herrera
Print
Jun 28, 2023 -

Napleton Elmhurst Hyundai responded

Carol, Thank you for your positive feedback. The Wilkins Elmhurst team appreciates your review of your experience with us. Have a great day, Steve Foresta Operations Manager

June 24, 2023

Omar negotiated with the certified warranty group to ensure that the navigation feature was fixed. More

by geris64
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Omar Barhoum
Print
Jun 28, 2023 -

Napleton Elmhurst Hyundai responded

Thank you for your positive feedback. The Wilkins Elmhurst team appreciates your review of your experience with us. Have a great day, Steve Foresta Operations Manager

June 23, 2023

Professional Clean Welcoming Thorough Efficient Professional Clean Welcoming Thorough Efficient Professional Clean Welcoming Thorough Efficient More

by BARBSKUBY
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nick Fornero
Print
Jun 28, 2023 -

Napleton Elmhurst Hyundai responded

Thank you for your positive feedback. The Wilkins Elmhurst team appreciates your review of your experience with us. Have a great day, Steve Foresta Operations Manager

June 23, 2023

Great services and greatly appreciated, very informative and timely, refreshments was nice touch and love the videos. More

by matheny684
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Omar Barhoum
Print
Jun 28, 2023 -

Napleton Elmhurst Hyundai responded

Thank you for your positive feedback. The Wilkins Elmhurst team appreciates your review of your experience with us. Have a great day, Steve Foresta Operations Manager

1
...
24
25
26
...
116