Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Napleton Elmhurst Hyundai
Elmhurst, IL
1,159 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,159 reviews
Verified Customer
August 02, 2023
Message sent to Angela, Service Manager. I was satisfied with the work done on my car and the length of time that it took for the work to be completed. I was satisfied with the work done on my car and the length of time that it took for the work to be completed. More
by BWILLIAMS7123
Employees Worked With
Randy Lawrence, Robin Hachmeister
August 01, 2023
Very professional. Kindly staff. Was greeted immediately after pulling into service area. Was told how long it would take and was done sooner. Kindly staff. Was greeted immediately after pulling into service area. Was told how long it would take and was done sooner. More
by jcelindner6
Employees Worked With
August 01, 2023
This dealership is alway clean, everyone welcomes you! And they are pretty proficient! I was in and out within an hour for my first complimentary oil change! So glad of my decision to choose them to purch And they are pretty proficient! I was in and out within an hour for my first complimentary oil change! So glad of my decision to choose them to purchase my vehicle! More
by andreaws2
Employees Worked With
Other Employees :
Andrew Merki, Barry Eisenman, Nick Fornero, Omar Barhoum
July 31, 2023
Andrew was ver polite, greeted me as I pulled in, did a check on my vehicle, and net be at his booth. He explained the service I was having and called me promptly when it was ready. He got my car washed & check on my vehicle, and net be at his booth. He explained the service I was having and called me promptly when it was ready. He got my car washed & ready to go. Service by Andrew was great & walked me to my car. I had an issue with the setting up with the Hyundai service people. Andrew have me $5 off my bill for that which was unexpected. Thank you More
by oconnormarsha99
Employees Worked With
Andrew Merki
July 31, 2023
Great service team from top to bottom. Everything explained perfectly. I always feel appreciated when I stop in. Everything explained perfectly. I always feel appreciated when I stop in. More
by TACBERGER
Employees Worked With
Other Employees :
Sarge Sakinovic, Andrew Merki, Barry Eisenman, Nick Fornero, Omar Barhoum
July 31, 2023
They took my old plates that were still good, only a few months old, and did not give them back to me, I had to call to see where they were and was told they were shredded. Did not give me an option to kee months old, and did not give them back to me, I had to call to see where they were and was told they were shredded. Did not give me an option to keep my old plates. Car only came with 1 fob, I was to go back the next week for the other one, then they said they found it and they were going to mail it to me, it has been over 2 weeks still have not received it. I also emailed the manager about it and he never responded. More
by natalino4
