Naples Mazda

I have been bringing my Miata to this service station for the last few years, and have been very satisfied with the service the last few years, and have been very satisfied with the service More

First class. That is why I drive to Naples from fort Myers instead of going to the local one. That is why I drive to Naples from fort Myers instead of going to the local one. More

Phil was very responsive and had broad knowledge of the product as well as the dealership. product as well as the dealership. More

Great customer service easy way of doing business. Our next Mazda will be from Naples Mazda Our next Mazda will be from Naples Mazda More

Every person I came in contact with were wonderful. Jennifer Jones was 'The Tops' ! I would recommend this particular dealership to anyone! It may sound cliche, however, I felt like they really cared. Jennifer Jones was 'The Tops' ! I would recommend this particular dealership to anyone! It may sound cliche, however, I felt like they really cared. As for my vehicle!!!! I scored! It is awesome! More

Buena atención Buenos carros buscan tu mejor opción los recomiendo al 100% si compran carro mazda no se arrepentirá recomiendo al 100% si compran carro mazda no se arrepentirá More

Great service overall. Always accommodating client needs even on a short notice. I am a longtime client and I feel special every time I interact with their personnel. Thank Always accommodating client needs even on a short notice. I am a longtime client and I feel special every time I interact with their personnel. Thank you! More

My sales associates were great. They worked together to get my transaction done as smoothly as possible. They worked together to get my transaction done as smoothly as possible. More

Upon arrival, the car, we drove an hour to see was nowhere to be found on the lot. Nobody seem to know where it was. We informed them we didn’t have time to wait, and as we were about to leave after a nowhere to be found on the lot. Nobody seem to know where it was. We informed them we didn’t have time to wait, and as we were about to leave after about a half hour we were informed the sales person had taken the car off the lot in attempt to save for another customer but had just brought it back. we took the car for a ride and upon return to the dealership we agreed to purchase the car we were taken in sign purchase papers on our trade of a 2016 Miata MX 5 to purchase the Mazda, 2021, CX 5 GT . About 10 minutes after signing the papers, a salesman, not our salesman, but one who was helping him as Nicolas was new to the company informed us that we had signed papers on a different car his fault and in fact, the car that we wanted would be another $5000 more, not cool. So we re-signed papers and agreed to the price and was told we would receive one year of maintenance for our inconvenience, it didn’t take the burn away but… After signing those papers, we sat, waiting for at least two hours to get in to do the financials. The dealership was not busy and in fact, we were the only ones there when we left, and I hadn’t seen anybody else besides one couple, and they had left along before we finally made it into the financial office. Dealerships really need to work harder on that. I really don’t understand how sales people make any kind of money when they have to sit there for two hours while their customers wait to finalize the sale. Needless to say our experience was not as pleasant as I’d hoped. Our salesman Nicolas was great. In the end I was not impressed with the dealership, but I am with the car my husband and I have owned roughly 10 Mazda’s throughout the years. And I promise you it’s always the car, not the dealership that brings us back. More