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Naples Mazda
Naples, FL
1,847 Reviews
At Naples Mazda we strive to exceed your expectations while providing you with the Ultimate Mazda Experience! Whether you are looking for a new or pre-owned vehicle, you can have the piece of mind that our VIP Sales Specialists will help you through the entire process. Our customers' loyalty is our greatest accomplishment. Discover why our customers say we are worth the drive.
What sets Naples Mazda apart from the competition?
Mazda USA Presidential Award Dealer
Winner of the Mazda Gold Cup Award!
Live Market Pricing
Assortment of available Specials & Lease Deals
Low pressure New & Used Car Sales
Selection of Used Cars Under $15,000
Mazda Service Center that services all makes/models
Free Wi-Fi while you wait
Kid's playroom & video games
Pet Friendly, Family-Owned & Operated Dealership atmosphere
Conveniently located in Naples behind Lowe's; close to shopping, food and movies (for those waiting in our service department)
Naples Dodge Chrysler Jeep Ram is our sister dealership located next door
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,847 reviews
February 24, 2023
Prompt and friendly, and very helpful! Always a familiar face when we come to service our car! Clean and comfortable facilities too! Always a familiar face when we come to service our car! Clean and comfortable facilities too! More
by Amytancreto
Verified CustomerEmployees Worked With
The service technician was very nice!, Marko Ruci
February 24, 2023
Super team and service department! Really enjoyed working with Andrea. Very impressed by the whole department, led by the awesome Jake Davidson. Really enjoyed working with Andrea. Very impressed by the whole department, led by the awesome Jake Davidson. More
by COWBOY85JUDI
Employees Worked With
Jake Davidson, Andrea Tercero
February 24, 2023
Sales person was worried about the sale of the car and nothing else. We were not told how to use any of the features of the car, navigation system was not set up. We were not told that we would have to bu nothing else. We were not told how to use any of the features of the car, navigation system was not set up. We were not told that we would have to buy a navigation card for $600. It was a very unpleasant experience. More
by moonmalloy
Employees Worked With
Salvatore Capodicci, Brent Nawrocki
February 22, 2023
We've always gotten good service handled by an excellent crew. They work together and take care of the customers needs. Place is always clean. I just wish they'd move the cappuccino machine back to the sh crew. They work together and take care of the customers needs. Place is always clean. I just wish they'd move the cappuccino machine back to the showroom! More
by JENBOW
Employees Worked With
Matt Morano, Marko Ruci
February 22, 2023
Nice area to wait inside. Communication was poor. When I dropped off my vehicle I was told they would try to have the service completed in 1 hour and 15 minutes. After 1 ho Communication was poor. When I dropped off my vehicle I was told they would try to have the service completed in 1 hour and 15 minutes. After 1 hour and 45 minutes I asked an employee in the service department when my vehicle would be ready. I was told 20 minutes. 45 minutes later my vehicle was ready. I received no other communication about how long the service would take. I waited 2 hours and 45 minutes for an oil change and tire rotation. I would not have waited at the dealership had I known how long it would take. More
by ELISSA1107
Employees Worked With
Andrea Tercero, Matt Morano
