Naples Acura
Naples, FL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
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to praise Norm Johnston My experience was excellent , Norm was so helpful-a true professional. He expedited the lease so quickly with no problems. Would recommend him highly My experience was excellent , Norm was so helpful-a true professional. He expedited the lease so quickly with no problems. Would recommend him highly to friends and family More
Professional and Knowledgeable Service Our salesman, Jonathan Gedeon was very personable, extremely knowledgeable and professional. He made our transaction the best ever. The technical rep Our salesman, Jonathan Gedeon was very personable, extremely knowledgeable and professional. He made our transaction the best ever. The technical rep, Megan Lujan was excellent. More
Fast and good deal Was a swift and easy process. Joe entered the picture and gave me a great deal I couldn't refuse. Norm made the transaction process easy and fast. Was a swift and easy process. Joe entered the picture and gave me a great deal I couldn't refuse. Norm made the transaction process easy and fast. No games were played. I'd recommend Norm and the dealership highly. More
Norm was great to work with The car is perfect and Norm is wonderful to work with and a perfect gentleman. As is typical, there are a lot of back and forths and multiple parties The car is perfect and Norm is wonderful to work with and a perfect gentleman. As is typical, there are a lot of back and forths and multiple parties involved in the purchase/trade-in process. While I don't think I got as good a deal as I could have, I didn't need a different car, but wanted one and was limited in time to get the deal done due to leaving to go out of town at the end of the week. Norm did everything I asked, was very helpful. I do love my car. I look forward to being able to use the new carwash this winter. I am also happy how close the dealership is to my location, it really makes it convenient as I pass by there often when running other errands. While I only rated the dealership as good (due to the sales process and price) I am sure that the service will be excellent!!!! More
Amazing swift transaction! We found the vehicle on-line through USAA and submitted our request for information. Within 10 minutes, Joe was on the phone, answering our questions We found the vehicle on-line through USAA and submitted our request for information. Within 10 minutes, Joe was on the phone, answering our questions with no pressure at all. The very next day, Norm was delivering the vehicle to our home on Marco Island. Norm worked with his managers to get additional answers to our questions and we were completely satisfied. The vehicle arrived beautifully detailed. We have no reservations in recommending Naples Acura for those in the market! More
Norm Johnston sales consultant. Norm Johnston is a superb and professional car salesman!, Our first encounter with Norm is with my husband through online chat. He called my husband Norm Johnston is a superb and professional car salesman!, Our first encounter with Norm is with my husband through online chat. He called my husband immediately and after we told him what kind of car we want to have, he sent us a complete description of the car including the price. After we decided to come and bought the car we were greeted with courtesy and friendly gesture by Norm and the staff, Megan, David.. Worth to mention about the service department who is kind enough to change the oil of our car while we were waiting for the transaction of the RDX. More
TC was amazing and such a gentleman!! TC is the best! His knowledge, friendliest and always offering a helping hand made our car buying experience a breeze. We will definitely be buying a TC is the best! His knowledge, friendliest and always offering a helping hand made our car buying experience a breeze. We will definitely be buying another Acura and it will be from TC!! The Callahan's More
Very professional. Norm does a great job. Very courteous, helpful, and professional. Never a question of integrity. Introduced us to service staff, and showed us around Norm does a great job. Very courteous, helpful, and professional. Never a question of integrity. Introduced us to service staff, and showed us around the new facility. Ross was very easy to work with and demonstrated leadership skills very well with his team. More
Excellent customer service, low pressure The entire buying experience was excellent. I purchased a used car from this dealership. Prices were fair and the quality of customer service is outs The entire buying experience was excellent. I purchased a used car from this dealership. Prices were fair and the quality of customer service is outstanding. "Sparky" has gone out of his way to make the whole process as easy as possible to me as a buyer. I would highly recommend this dealership to anyone looking for a new or used car. More
An excellent customer service dealership! Great place to buy a car! Norm, Joe, David and Willy are exceptional with customer service. Very pleased with my used certified Acura TLX and the expe Great place to buy a car! Norm, Joe, David and Willy are exceptional with customer service. Very pleased with my used certified Acura TLX and the experience I had! More