Nalley INFINITI Marietta

The WORST! I had (key word is had) been interested in looking at an '08 Boxster for sale at this pitiful dealership. It was $~37K, so not exactly a cheap used c I had (key word is had) been interested in looking at an '08 Boxster for sale at this pitiful dealership. It was $~37K, so not exactly a cheap used car. Anyway, since I am out of state I had several questions before I decided if it was worth it to travel to GA. All I received was salesman double talk and unanswered emails. Thus, I sent the email below to them. Of course I received no response. Take My warning and STAY AS FAR AWAY AS YOU CAN FROM THIS DEALERSHIP. They are the epitome of cheesey dishonest car dealers....the lowest form of life there is. Fred and Jeff, I guess you are not serious about wanting to sell your 2008 Porsche Boxster. I have asked for specific information several times. Several times I have received no response. When I have received a response it is a cryptic message that never addresses any of my specific questions. I don't know if you are trying to hide something about the history of this car, if you are unable to answer my questions or if you are just lazy. In any event, the lack of response and professionalism is it glowing example of why car dealers have such a bad name and serves as a red flag for me as to why you are someone I am not comfortable doing business with. I guess I should have taken to heart what I read as far as reviews go on autotrader.com. There are multiple negative reviews on that site about your organization which is exemplified by what I am experiencing myself currently. It should have been a huge red flag when the most recent review mentioned Jeff Davenport specifically. I will continue my search for a Boxster at another dealership and/or individual. There are plenty out there who are honest and transparent with their customers and not trying to "pull a fast one." You should not have trouble selling this Boxster since, as you claimed, you have "45 people running numbers" for other customers as we speak." I will just copy this email and paste it onto autotrader.com as yet another negative review of your company. Maybe other potential customers will read this and not waste their time with you. . More

Cost for Certified Used Car $899 Drove in from out of state to purchase a "certified" used car found on the internet. 1) The car was listed as certified, during the financing portion Drove in from out of state to purchase a "certified" used car found on the internet. 1) The car was listed as certified, during the financing portion of the purchase, it was quickly passed over as non certified car. We noticed and questioned. We showed Nalley employees 2 different websites that listed the car as certified. We were told if we wanted the car to be certified it would cost us $899. "If we can add $899 to the cost of the car we will sell it as certified" What??? 2) Added an addition $1000 to the total cost of the car for a paint protection and interior protection "we add this to all of the cars we sell, once we had a person buy a car, park it under a tree then sued us so we add this to all of the cars we sell" ??? 3) My son has excellent credit, added extra interest rate due to "first time car buyer" More

Best Purchasing Experience Ever!!! It was an absolute pleasure working with Jeff and Myshia on the purchase of our 2015 QX80. I was out of town so, my initial conversations with Jeff It was an absolute pleasure working with Jeff and Myshia on the purchase of our 2015 QX80. I was out of town so, my initial conversations with Jeff occured over the phone and via email. I made him aware of what I looking for along with a taget price and he worked diligently to meet the mark. We completely impressed by their professionalism and ability to make us feel as we were their #1 priority. They answered All of our questions and concerns in a timely manner and they exhibit any "song and dance" that we had becomE accustomed to with other dealerships. Nalley Infinity definitely got it right with Jeff and Myshia. They will be the consideration when purchasing our next vehicle. More

Buying an Infiniti Great experience working with Chad Douglas. He has patiently searched for me ,at least Six months on the perfect car . We purchased a Qx56 . We love i Great experience working with Chad Douglas. He has patiently searched for me ,at least Six months on the perfect car . We purchased a Qx56 . We love it ! Very excited to work with Chad and Nalley Infiniti for years to come . More

Great Experience!!!!!! Chad Douglas was a wonderful person to work with. This was my first infiniti purchase and Chad completely walked me through the process and made it ex Chad Douglas was a wonderful person to work with. This was my first infiniti purchase and Chad completely walked me through the process and made it extremely easy and honestly fun. I would strongly recommend Chad to any of my friends looking to purchase a infinite. Corey Russell was also very helpful with the process. Great team work!!!! More

Buyer Beware!!!! When I was test driving my Infiniti G-37 I noticed a couple of things that needed to be fixed before I finalized my purchase. I was told, "no problem When I was test driving my Infiniti G-37 I noticed a couple of things that needed to be fixed before I finalized my purchase. I was told, "no problem" from Jeff and Evan. I set an appointment with the sales person, Jeff, and arrived at my service appointment time. I needed sensors put on my wheels/tires because the "!" was lit on my dash. When I showed up, the service department told me that I would have to pay for the services. I called Jeff over and he did not/could not solve the problem. I asked for a sales manager but no one was available. I asked Jeff to get this fixed and call me later in the day but he never called me back. I called him and left him two messages, no return phone call. I called and left a message for Evan, the pre-owned sales manager, and never heard a peep from him either. I even texted him and told him their service sucked and he replied, "Nalley sucks or me?". I asked him to call me the next day but in usual fashion, never head a peep from him. It has been five days since I was told I would get a return phone call but... NOTHING. I have wasted several hours of my busy work day trying to simply get what I was promised. Go somewhere else if you expect someone to "just do the right thing". More