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My Chrysler Dodge Jeep Ram Fiat

Mt Pleasant, MI

4.6
873 Reviews

4650 E Pickard St

Mt Pleasant, MI

48858

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873 Reviews of My Chrysler Dodge Jeep Ram Fiat

June 16, 2020

Good visit/experience. I had what I thought might have been a serious problem, but after the service tech's diagnosis it turned out to be simple. More

by mark perry
Recommend Dealer
Yes
Employees Worked With
Tyler Sawyer
Jun 17, 2020 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for giving us the opportunity to earn your business!

June 14, 2020

I dealt with My Chrysler in the past and have been very happy with them. The sales department is very friendly and the service department is easy to deal with. More

by dgoethe
Recommend Dealer
Yes
Employees Worked With
Dick Cook, Pat Swanton, Jim Kozecki, Phil Bott, Brennen Hooper, Tyler Sawyer
Jun 17, 2020 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for giving us the opportunity to earn your business and for sharing your experience with everyone!

June 13, 2020

Great deals great people to work with im really happy with my new truck thank guys for sure more business to come from our family see you again More

by lalitotatis
Recommend Dealer
Yes
Employees Worked With
Gerald Seybert
Jun 17, 2020 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the great review and congratulations on your new truck!

June 13, 2020

I have nothing but praise about my experience at the dealership. Dick Cook really knows his work and did an excellent job finding me a new Jeep! More

by joju21wms
Recommend Dealer
Yes
Employees Worked With
Dick Cook, Jim Kozecki
Jun 17, 2020 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the great review and for sharing your experience with everyone!

June 13, 2020

Tyler was courteous and professional. I miss some of the perks Champion Jeep of Lansing gives. Courtesy rides to/from dealership and they wash your car whenever they service it! More

by armybratt3733
Recommend Dealer
Yes
Employees Worked With
Tyler Sawyer
Jun 17, 2020 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for giving us the opportunity to earn your business!

June 12, 2020

We had called ahead to schedule an oil change. My husband waiting in the waiting area for 2 HOURS and was never told the job was complete. When he went to the service desk to check the status it was done but More

by Kellyjo_20_04
Recommend Dealer
No
Employees Worked With
Tyler Sawyer
Jun 16, 2020 -

My Chrysler Dodge Jeep Ram Fiat responded

We are very sorry for the inconvenience. We agree that no one should have to wait that that long for an oil change. Your experience was not typical, and frankly, it was unacceptable on our part. We would like you to reach out to our Service Manager, Jason Chenette at (989) 773-6343 to discuss this issue. We hope to have an opportunity to earn back your business, have a fantastic day.

June 12, 2020

I was convinced that my truck had one problem, but the tech found that it was something else. The cost was a little lower than I had expected and now my truck is back in use. Outstanding work, guys! More

by Jay
Recommend Dealer
Yes
Employees Worked With
Tyler Sawyer
Jun 12, 2020 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the great review and for trusting us with your business!

June 12, 2020

Said the Jeep Wrangler was just detailed. It so totally wasn't. It was very dirty. Parts are rusty from the dirt. Other than that. Love the Jeep. Now that I cleaned it. Fire the detailer. He sucks More

by Unknown
Recommend Dealer
No
Employees Worked With
Not naming. , Mark Dobbrastine
Jun 16, 2020 -

My Chrysler Dodge Jeep Ram Fiat responded

We are so glad you love the Jeep! We are less glad that it was given to you dirty. This is not a typical experience, we assure you. If there is anything you should ever need, please give us a call at (989) 773-6343.

June 12, 2020

An exceptional staff that works to meet and exceed your needs. They will work to make sure that you at minimum drive away smiling and satisfied! Special thank you to Mark Dobbrastine for being available at More

by dyerjoel93
Recommend Dealer
Yes
Employees Worked With
Jim Kozecki, Mark Dobbrastine
Jun 12, 2020 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the great review and for sharing your experience with everyone!

June 11, 2020

recall service I had received a recall notice earlier in the spring. Somehow, it got put aside. When I found it, I called dealership about service. I didn't buy m More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
technician Kevin Springstead
Jun 11, 2020 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the great review and for sharing your experience with everyone!

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