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My Chrysler Dodge Jeep Ram Fiat

Mt Pleasant, MI

4.6
873 Reviews

4650 E Pickard St

Mt Pleasant, MI

48858

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873 Reviews of My Chrysler Dodge Jeep Ram Fiat

August 05, 2020

No! But I love my Jeep! And I don’t want to say no. Had better service in ‘98 when I bought my 1st Jeep. Would love for someone to call me about all this and how to make it better. More

by monlisa779
Recommend Dealer
No
Employees Worked With
Dick Cook, Jim Kozecki, Jason Chenette, Brennen Hooper, Tyler Sawyer
August 05, 2020

The place is absolutely Top Notch! Everyone is so professional. Patrick and Mark are the real deal. I will deal with both again! Again many thanks! More

by randy z
Recommend Dealer
Yes
Employees Worked With
Pat Swanton, Jim Kozecki, Phil Bott, Jason Chenette, Brennen Hooper, Mark Dobbrastine, Tyler Sawyer
Aug 06, 2020 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the great review and for giving us the opportunity to earn your business!

August 04, 2020

A very good experience, answered all my questions, went over all options, extremely well schooled on the truck. A very friendly caring dealership. Would recommend this dealership to others. My sales rep. D More

by dsyager
Recommend Dealer
Yes
Employees Worked With
Pat Swanton, Doug Osborne
Aug 06, 2020 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the great review and for sharing your experience with everyone!

August 03, 2020

Tire lights still coming on asked to have fixed no one responded. Same as every dealer. Text was sent asking if I was happy once I said no they stopped texting. More

by banjodog233
Recommend Dealer
No
Employees Worked With
Gerald Seybert
Aug 03, 2020 -

My Chrysler Dodge Jeep Ram Fiat responded

We are very sorry for the lack of communication. We would like you to please reach out to our Service Manager, Jason Chenette at (989) 773-6343 to discuss this issue. Thank you.

August 03, 2020

They fixed everything, sent me a video of the work and did it all in a timely fashion. Im happy to have my jeep back in great working conditions. Great job. More

by Tannertracking
Recommend Dealer
Yes
Employees Worked With
Pat Swanton, Jason Chenette, Tyler Sawyer
Aug 06, 2020 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for sharing your experience with everyone and for trusting us with your business! Was there anything that we could improve upon in the future to give you a five-star experience?

August 01, 2020

I made appointment for an oil change and was very pleased with the ease of scheduling as I was pleased with the customer service I received. More

by jltro12635
Recommend Dealer
Yes
Employees Worked With
Jason Chenette
Aug 06, 2020 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the great review and for giving us the opportunity to earn your business!

July 31, 2020

Treated very well Doug was very helpful getting our truck Thanks again nice truck nice truck nice truck nice truck nice truck thanks again doug & Jim More

by cheez42001
Recommend Dealer
Yes
Employees Worked With
Jim Kozecki, Doug Osborne
Aug 06, 2020 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the great review and for giving us the opportunity to earn your business!

July 31, 2020

Only reason 4 was because it took about 90 minutes longer than originally said but waiting room was good! Service was as expected, no issue there. More

by greggie34
Recommend Dealer
Yes
Employees Worked With
Tyler Sawyer
Aug 06, 2020 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for taking the time to share your experience with us! We are very sorry that you experienced a delay in your service and apologize for any inconveniences it may have caused you.

July 31, 2020

Good business to deal with. Respectful sales staff. Relaxed atmosphere Comfortable waiting are with refreshments, TV, nearby restrooms and recliners, table and chairs and even Need work in their phon More

by sfresh383
Recommend Dealer
Yes
Employees Worked With
Tyler Sawyer
Aug 06, 2020 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the great review and for sharing your experience with everyone! We appreciate your feedback about the phone system and we will pass along your recommendation!

July 30, 2020

Noticed oil drips on my driveway the morning after my oil change. Called the dealer to express my concern. Left voicemail asking for return call. No response. Oil all over the undercarriage. Everything appea More

by Beerbuoy
Recommend Dealer
No
Employees Worked With
Chennette, Tyler Sawyer
Aug 03, 2020 -

My Chrysler Dodge Jeep Ram Fiat responded

We are very sorry for the inconvenience. Please let us know if you have any other issues that follow as you monitor the situation. Please feel free to reach out to our Service Manager, Jason Chenette at (989) 773-6343 if you wish to discuss this issue further, and have a fantastic day!

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