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My Auto Import Center - Service Center

Muskegon, MI

4.5
1,881 Reviews

1,881 Reviews of My Auto Import Center - Service Center

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December 08, 2021

Service Dept is friendly. Sales could use a few lessons from them. Thank you. Bye. More

by KAJOCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beth Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glory Abiertas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Byrd Harderman Jr
Dec 09, 2021 -

My Auto Import Center responded

Thank you for giving us the opportunity to earn your business!

December 06, 2021

Always friendly. Never have to wait a long time to have my work done.im very satisfied with the service department. More

by Sharonsuegilbert1949
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kim Kreuter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

My Auto Import Center responded

Thank you for giving us the opportunity to earn your business!

December 03, 2021

They seem to know what they are doing but I don't like the pressure put on to purchase more maintenance. Also, was booked for 2 recalls and only one was completed because "the parts were on back order." More

by Dominy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Larry Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Byrd Harderman Jr
Dec 09, 2021 -

My Auto Import Center responded

Unfortunately I can not track down your contact info in our system with the information provided. I spoke with our Service Manager Jim Pruitt and he would like to speak with you regarding the issues you encountered during your last service visit. Please reach out to Jim directly at 231.799.28886 or by email at jpruitt@themyautogroup.com.

December 03, 2021

Great service experience with both Toyotas and my Volkswagen. Fast and easy, won’t go anywhere else. More

by Ed K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

My Auto Import Center responded

Thank you for giving us the opportunity to earn your business!

December 03, 2021

Staff was friendly and courteous. Waiting area was comfortable. Time spent there was short - speedy service. More

by gaslshaw
Recommend Dealer
Yes
Employees Worked With
I didn’t get a name
Dec 06, 2021 -

My Auto Import Center responded

Thank you for giving us the opportunity to earn your business!

December 03, 2021

The service department was quick to return my calls and provided excellent service that exceeded my expectations. More

by evinkm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Six
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

My Auto Import Center responded

Thank you for giving us the opportunity to earn your business!

December 02, 2021

Top notch service, everything was on time. People were very friendly and helpful . I would highly recommend my auto to friends and family More

by vogel64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pruitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Briggs
Dec 02, 2021 -

My Auto Import Center responded

Thank you for giving us the opportunity to earn your business!

December 02, 2021

Great service deptListened well about my brake concern Great service dept Listened well about my brake concern and replaced the rotors and pads More

by ebelingr
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sam Six
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

My Auto Import Center responded

Thank you for giving us the opportunity to earn your business!

December 02, 2021

I enjoy the friendly service.I enjoy the comfortable I enjoy the friendly service. I enjoy the comfortable waiting room. I look forward to my next visit. More

by Mr. Nlkkel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

My Auto Import Center responded

Thank you for giving us the opportunity to earn your business! We look forward to your next visit!

December 01, 2021

I was absolutely impressed with the service I received. On my first trip there I had no idea what to expect but I went home and immediately told my wife about the incredible service I received. Will be bac More

by MSCI_WORLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glory Abiertas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Byrd Harderman Jr
Dec 02, 2021 -

My Auto Import Center responded

Thank you for giving us the opportunity to earn your business!

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