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My Auto Import Center - Service Center

Muskegon, MI

4.5
1,881 Reviews

1,881 Reviews of My Auto Import Center - Service Center

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December 31, 2021

Had to wait twice as long, busted lift to blame, these things happen. Delay handled well. More

by GRUENHERTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Mattice
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

My Auto Import Center responded

Thank you for taking the time to share your experience! We appreciate you giving us the opportunity to earn your business!

December 30, 2021

From the time I walked in to the time I left. Excellent communication and timelines More

by dkplamondon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

My Auto Import Center responded

Thank you for taking the time to share your experience!

December 30, 2021

This was my first time here. Clean, attentive, and timely are words that express my experience. More

by HARTZELLLOVEMYLIFE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pruitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

My Auto Import Center responded

Thank you for taking the time to share your experience!

December 30, 2021

This place is the epitome of highway robbery. "Were sorry we made dash lights come on when we fixed your car, but for 85 dollars we can turn them off." Gtfo More

by MyAutoImportSucks
Recommend Dealer
No
Employees Worked With
I don't know your workers names. Kind of silly to think I would.
December 30, 2021

Always a great experience there, from parts department to sales. Great job my auto imports. More

by sknadeau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shadric Hawley
Dec 31, 2021 -

My Auto Import Center responded

Thank you for the five star review! We appreciate you taking the time to share your experience!

December 29, 2021

I was told to arrive at sears building but no one was there so went to Toyota building More

by BELIEVEINTOMORROW
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2022 -

My Auto Import Center responded

Thank you for bringing this to our attention! We sincerely apologize for the confusion. We appreciate you giving us the opportunity to earn your business!

December 29, 2021

I appreciated Sam’s explanation of service and he even took me back to talk with the mechanic. More

by SCOTT.SMITH2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Six
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

My Auto Import Center responded

Thank you for taking the time to share your experience!

December 28, 2021

Professional courteous efficient communicated well explained what would actually be repaired on car informed me of services price More

by RONARNOLD69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2021 -

My Auto Import Center responded

Thank you for sharing your experience!

December 28, 2021

We arrived 90 minutes early for the appointment to have my 2019 Tacoma serviced. We were cheerfully met by Olivia. I explained I was early and she no worries, she would get us right in. In less than 30 min More

by Bubbabrat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2021 -

My Auto Import Center responded

Thank you for continuing to give us the opportunity to earn your business!

December 28, 2021

MyAuto has consistently provided great service and repairs on my vehicles. Their staff is the best - highly qualified and always friendly. More

by jjgongalski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2021 -

My Auto Import Center responded

Thank you for taking the time to share your experience!

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