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My Auto Import Center - Service Center

Muskegon, MI

4.5
1,881 Reviews

1,881 Reviews of My Auto Import Center - Service Center

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January 06, 2022

Oil change and inspection were completed promptly. Vehicle was clean when it was returned to me. More

by AIREASE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

My Auto Import Center responded

Thank you for the five star review! We appreciate you taking the time to share your experience!

January 06, 2022

Always prompt and service is always excellent! Service personnel are always friendly and very helpful! More

by DEMRAANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ella Randall
Jan 06, 2022 -

My Auto Import Center responded

Thank you for the five star review! We appreciate you taking the time to share your experience!

January 05, 2022

Always good service, courteously treated. I leave informed about issues that may need attention in the future. More

by Lake Lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

My Auto Import Center responded

Thank you for the five star review! We appreciate you taking the time to share your experience!

January 05, 2022

Larry the service guy was great! Good service and helpful in the time of great need. Keto the shuttle driver was great too! Toyota a great place, we will return and will recommend it to our friends. More

by KCSBASKETS4U
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keto, shutttle driver
Jan 05, 2022 -

My Auto Import Center responded

Thank you for the five star review! We appreciate you taking the time to share your experience!

January 05, 2022

Set an appointment for 2:30 and work started on time and finished promptly. Appreciate that in light when I pulled into the dealership there were several cars in line that did not have an appointment More

by MARCM1225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Six
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

My Auto Import Center responded

Thank you for taking the time to share your experience!

January 05, 2022

Appointments take AT LEAST an hour for a simple oil change! They must overbook. It’s frustrating to wait so long. They get you with that free oil change for life. I might just have to go somewhere More

by sharonandduane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know
Feb 09, 2022 -

My Auto Import Center responded

Thank you for taking the time to share your experience with us. We're sorry to hear that you were not pleased with the level of service you received. Please contact our Assistant Service Manager, Sam, and he would be happy to help you: ssix@themyautogroup.com

January 05, 2022

Always a quick service. In and out in less than a half hour. Thank you! More

by DKW1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

My Auto Import Center responded

Thank you for the five star review! We appreciate you taking the time to share your experience!

January 04, 2022

The tec that serviced my Subaru did not check the tire pressure even when I asked at the service desk for that to be done. Last time the tec didn't check my tire pressure so I wanted to make sure it was More

by DCGENSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ella Randall
January 04, 2022

My reception was Extremely pleasant and informative. I was quoted a price for an oil change and tire rotation with a bumper to bumper check on all systems. The work was done timely and one of my favorit More

by DENNYJ10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

My Auto Import Center responded

Thank you for the five star review! We appreciate you taking the time to share your experience!

January 04, 2022

The service staff us quick, friendly, and helpful. Drop The service staff us quick, friendly, and helpful. Drop off & pick up were smooth & efficient. The lounge area is kept clean & quiet. My wife & More

by CLEFAIVE
Recommend Dealer
Yes
Employees Worked With
Heather Mattice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Six
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

My Auto Import Center responded

Thank you for the five star review! We appreciate you taking the time to share your experience!

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