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My Auto Import Center - Service Center

Muskegon, MI

4.5
1,881 Reviews

1,881 Reviews of My Auto Import Center - Service Center

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January 19, 2022

Sam is friendly, helpful, honest about what needed to be done and gave me a price quote on the spot. It's good to know you can trust this service center. More

by CINDY_MAZUREK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam-service dept.
Jan 19, 2022 -

My Auto Import Center responded

Thank you for the Five Star review, Cindy! We appreciate you taking the time to share your service experience. Thank you for trusting us with your business!

January 18, 2022

Friendly customer service and great work. We love the facilities and the friendly staff. They go above and beyond to what is right for their customers. More

by FRED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Leutzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Pruitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ella Randall
Jan 18, 2022 -

My Auto Import Center responded

Thank you for the Five Star review, Fred! We appreciate you taking the time to share your experience. Thank you for trusting My Auto Import Center with your business!

January 18, 2022

They are always amazing, the wait time is a little long, like two hours long for an oil change is a bit steep. But with the circumstances, they make sure you’re comfortable at all cost. More

by taihilton896
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Mattice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Six
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

My Auto Import Center responded

Thank you for taking the time to share your experience! We are sorry to hear that your service took a little longer than you had hoped, but happy to hear that the rest of your service experience went well. Thank you for trusting us with your business!

January 18, 2022

Over price on tire rotation $30 is a lot other than that everything was fine More

by Salon11simple
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Mattice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

My Auto Import Center responded

Thank you for taking the time to share your experience. We're sorry to hear that you are not pleased with our prices, but glad to hear that you enjoyed the other aspects of your service experience. Thank you for trusting My Auto Import Center with your business!

January 17, 2022

Great personalities to work with. My car was fixed quickly and was so nice and clean when it was returned to me! More

by LIMONITA24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Mattice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

My Auto Import Center responded

Thank you for the Five Star review! We appreciate you trusting My Auto Import Center with your business!

January 17, 2022

Service representative was very friendly and was on top of my repairs. Unfortunately it took 9 days to receive the parts. Keto, the van drive was wonderful, friendly, consciences and a good driver. Made More

by chuckgbeaver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beth Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kito, van driver
Jan 18, 2022 -

My Auto Import Center responded

Thank you for taking the time to share your experience, Chuck! We appreciate you trusting My Auto Import Center with your business!

January 16, 2022

Always helpful and polite, took car of my recalls and did an inspection that let me know my brakes were getting low, thanks guys! More

by drj8214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Mattice
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

My Auto Import Center responded

Thank you for the Five Star Review! We appreciate you giving us the opportunity to earn your business. Thank you for trusting My Auto Import Center with your business!

January 16, 2022

I had a good experience getting my car serviced here. The people there are so helpful and make you feel truly cared for. More

by tpetko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

My Auto Import Center responded

Thank you for the Five Star Review! We appreciate you giving us the opportunity to earn your business.

January 15, 2022

Could not get a hold of someone about my car for 3 days. I called and left multiple voicemails to 4 different people and not one called back. I also had to bring my car in 4 different times in 3 months. 2 t More

by kyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis Vogel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Knapp
January 14, 2022

Expertise to keep our 2014 Outback performing, feeling and looking like new, with a clean and comfortable showroom and waiting area. They are always one step, keeping our Outback on the road. Friendly and More

by lmlenich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Mattice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2022 -

My Auto Import Center responded

Thank you for the Five Star Review! We appreciate you trusting My Auto Import Center with servicing your vehicle. Thank you for continuing to give us the opportunity to earn your business!

Jan 14, 2022 -

lmlenich responded

You are most welcome! You’re always my first choice for service, batteries, tires… Love our Outback and are grateful to keep it running like new. Your experience and trusting atmosphere keep it simple & easy. Appreciate keeping our Outback at least one step ahead of any problem 👍

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